Position Overview A Healthcare Assistant provides essential support to nurses, clinicians, and patients by delivering high‑quality personal care and assisting with daily activities. This role is vital in ensuring a safe, compassionate, and dignified care experience for all service users. Key Responsibilities Patient Care • Assist patients with personal care, including washing, dressing, toileting, and mobility.

• Support individuals with eating and drinking, ensuring dietary needs are met. • Help maintain patient comfort, dignity, and independence wherever possible. Clinical Support • Take and record vital signs such as temperature, pulse, respiration, and blood pressure.

• Assist with patient observations and report any changes to senior staff. • Support nurses with basic clinical tasks under supervision. Environment & Safety • Maintain cleanliness and hygiene in patient areas.

• Prepare and clean equipment before and after use. • Follow infection prevention and control procedures. Communication & Teamwork • Provide emotional support and reassurance to patients and families.

• Communicate effectively with nurses, doctors, and other healthcare professionals. • Accurately document care provided in line with organisational policies.

Skills & Qualities • Compassionate, patient‑centred approach. • Strong communication and interpersonal skills. • Ability to work well in a team and follow instructions. • Reliable, organised, and able to remain calm under pressure. • Respect for confidentiality and professional boundaries.

Qualifications & Requirements • Previous care experience is desirable but not always essential. • NVQ/QCF Level 2 or 3 in Health & Social Care (or willingness to work towards it). • Right to work and satisfactory background checks.

• Willingness to undertake mandatory training (e.g., safeguarding, manual handling). Working Conditions • Shift-based work, including evenings, weekends, and bank holidays. • May involve manual handling and supporting patients with limited mobility.

• Fast‑paced environment requiring empathy, resilience, and adaptability