Senior Operations Manager Band 8a | NHS Salary: £66,274 pro rata Location: Hackney (4/5 days a week onsite)

Duration: 6 Months FTC Role purpose: • Provide additional senior operational leadership during a temporary gap in the divisional management structure. • Oversee the day-to-day management and performance of medical services. • Release capacity for the Divisional Operations Managers to focus on strategic leadership and support the Divisional Operations Director. • Undertake agreed elements of the vacant General Manager portfolio. Key responsibilities: • Directly line-manage and support Service Managers. • Oversee operational performance, patient flow, access targets and service delivery. • Lead and coordinate the division’s DM01 and RTT performance. • Manage operational issues and ensure timely escalation and resolution. • Support delivery of divisional objectives, service improvements and quality programmes. • Monitor compliance with Trust and national standards. • Deliver specific operational and performance-related projects. • Support the Divisional Operations Managers and Divisional Operations Director. • Maintain service resilience, responsiveness and effective operational governance.

About You • Significant senior operational management experience, preferably within the NHS or a complex healthcare environment. • Experience managing clinical services and providing operational oversight across multiple specialties. • Proven line-management experience, including managing and supporting Service Managers.

• Strong knowledge of NHS performance standards, particularly RTT and DM01. • Experience managing patient flow, access performance, operational pressures and escalations. • Evidence of delivering service improvement, performance recovery and quality-improvement programmes.

• Strong leadership, communication and stakeholder-management skills. • Ability to work autonomously, prioritise competing demands and operate effectively within a changing management structure. •Ability to analyse performance information and translate it into clear operational actions.

• Experience supporting senior divisional leaders and working across multidisciplinary teams.