We are seeking an experienced and motivated Practice Manager to lead a fully private dental practice. This is an excellent opportunity for a confident and organised professional with strong leadership skills and a passion for delivering exceptional patient care.

Your duties will encompass: Thrive in a role crafted to promote a peaceful and effective practice, balancing patient contentment, team morale, and business outcomes. Manage day-to-day activities, with an emphasis on staff, patients, and performance indicators. Lead and support the diverse team, setting clear objectives and duties. Track and oversee essential metrics like usage rates, conversion statistics, income, and patient happiness. Work alongside Treatment Coordinators and medical professionals to improve the patient journey. Oversee scheduling to maintain a productive, calm, and high-standard environment. Ensure compliance with regulations and consistently maintain CQC readiness. Manage costs, stock, and financial plans to achieve business goals. Handle operational processes, spotting risks early and driving enhancements. Respond to patient feedback and complaints with understanding, professionalism, and promptness. Promote local development through marketing strategies and community engagement. Mandatory Over 5 years of experience in managing a dental practice, whether at a single location or multiple sites Background in a private dental or healthcare environment Focused on patient care, with the ability to handle issues and complaints with assurance In-depth knowledge of KPIs, managing performance, and achieving business goals Comprehensive understanding of financial aspects at the practice level, including revenue generation, cost management, and budget supervision Confident and credible leader capable of inspiring, challenging, and nurturing team members Proficient in managing personnel matters such as enhancing performance, managing absences, and fostering team growth Organised, methodical, and solution-oriented, ensuring consistent follow-up Preferred Holding a CMI, ILM, or similar management qualification, or having undergone relevant leadership training Proven track record of improving treatment conversion rates and enhancing patient journey outcomes through process optimization and coaching The opportunity to lead within a premium, fully digital private dental environment Progression pathways and ongoing development opportunities based on performance Professional development support and access to Zental Learning Portal DBS covered Employee Referral Scheme with competitive referral rewards Modern, high spec practices and systems Dedicated Treatment Coordinators supporting ethical case acceptance and patient communication Competitive salary based on experience and skillset Locations: Barnet, The role is full time (40 hours) 5 days per week on site with requirements to work alternate Saturdays.