Scheme Coordinator (North Belfast) Choice Housing is one of Northern Irelands leading housing associations, we employ over 500 people with a 50-year legacy of enriching lives through the provision of safe, high quality, and affordable homes. We manage over 14,000 homes and support around 40,000 tenants, delivering a wide range of housing solutions including general needs, sheltered housing, support accommodation, and homes for families with complex needs.

Scheme Coordinator (North Belfast) Location: Milewater Hours: 25hrs/week (Mon-Fri) Starting Salary: £18,679.72-£22,238.51pa Job Reference: SCOMW/10261 We're looking for an organised, people focused individual to join our team as a Scheme Coordinator. This is a varied and rewarding role where you'll support tenants to live independently and build positive community relationships. This scheme contains 32 properties with an additional 4 not connected to the main building. The role can be fast paced and demanding at times, requiring excellent organisation, the ability to prioritise competing demands, and confidence in building relationships with a diverse range of tenants, contractors and partner agencies. No two days are the same. From helping new tenants settle into their homes and coordinating support services, to organising social activities and working with local partners, you'll play a key role in improving people's quality of life. This role would suit someone with strong communication skills, a proactive approach to problem solving, and a genuine desire to help others.

Experience in housing, community development, customer service, wellbeing, support work, healthcare, or a similar people focused environment would be beneficial.

What you'll enjoy: A role where you can genuinely impact people's lives Building community connections and organising events Working independently with responsibility and variety Developing skills in housing, wellbeing, safeguarding and tenancy support Working with health, social care and community partners Opportunities for training and professional development Our employees have access to a range of benefits: 22 days annual leave plus an additional 5 days after 5 years service, and 12 public holidays 6% pension contribution Death in service benefit x3 annual salary Paid maternity and paternity leave Bereavement leave Dedicated Health and Wellbeing champions/Mental Health First Aiders Health cash plan to include annual routine dental treatments, dental accident & injury, yearly optical, specialist consultations, diagnostic tests and scans, complementary therapies e.g. physiotherapy, acupuncture, osteopathy and chiropractic treatments, alternative therapies e.g. reflexology, head massage, allergy testing, and yearly health screening. Further information including the job description, personal specification and further benefits can be found on the link on our website. Closing Date Completed application forms should be returned by 5:00pm, Wednesday 11th November 2026. We are unable to provide visa sponsorship. Applicants must have the existing right to work in the UK, applications requiring sponsorship will not be considered. Successful candidates will be required to provide proof of essential qualifications and provide documentary evidence of eligibility to work in the United Kingdom. Access NI Checks We are committed to adhering to the Access NI Code of Practice/Service Level of Agreement in relation to requesting disclosure checks and processing information in accordance with the code. All successful applicants are subject to an Enhanced Access NI check. Choice has a policy on the Recruitment of Ex-Offender, and it is available upon request. The Association reserves the right to create a reserve list following the interview process. The panel may enhance the criteria to facilitate shortlisting of the post. The Choice Housing Group is an Equal Opportunities Employer ADZN1_NI

Choice Housing is one of Northern Irelands leading housing associations, we employ over 500 people with a 50-year legacy of enriching lives through the provision of safe, high quality, and affordable homes. We manage over 14,000 homes and support around 40,000 tenants, delivering a wide range of housing solutions including general needs, sheltered housing, support accommodation, and homes for families with complex needs. Scheme Coordinator (Lisburn) Old Manor House- 30hrs/week (Mon-Fri) Starting salary:£22,415-£26,686pa Job reference:SCOOMH/0926 We're looking for an organised, people focused individual to join our team as a Scheme Coordinator.

This is a varied and rewarding role where you'll support tenants to live independently and build positive community relationships. This is one of our larger schemes, supporting a community of 39 internal apartments and 20 external properties comprising a mix of apartments and bungalows. As a result, the role can be fast paced and demanding at times, requiring excellent organisation, the ability to prioritise competing demands, and confidence in building relationships with a diverse range of tenants, contractors and partner agencies.

No two days are the same. From helping new tenants settle into their homes and coordinating support services, to organising social activities and working with local partners, you'll play a key role in improving people's quality of life. This role would suit someone with strong communication skills, a proactive approach to problem solving, and a genuine desire to help others.

Experience in housing, community development, customer service, wellbeing, support work, healthcare, or a similar people focused environment would be beneficial.

What you'll enjoy: A role where you can genuinely impact people's lives Building community connections and organising events Working independently with responsibility and variety Developing skills in housing, wellbeing, safeguarding and tenancy support Working with health, social care and community partners Opportunities for training and professional development Our employees have access to a range of benefits: - 22 days annual leave plus an additional 5 days after 5 years service, and 12 public holidays, 6% pension contribution, Death in service benefit x3 annual salary, Paid maternity and paternity leave, Bereavement leave, Dedicated Health and Wellbeing champions/Mental Health First Aiders, Health cash plan to include annual routine dental treatments, dental accident & injury, yearly optical, specialist consultations, diagnostic tests and scans, complementary therapies e.g. physiotherapy, acupuncture, osteopathy and chiropractic treatments, alternative therapies e.g. reflexology, head massage, allergy testing, and yearly health screening. Further information including the job description, personal specification and further benefits can be found on the link on https://choice- Completed application forms should be returned by 5:00pm, Thursday 5th November 2026. We are unable to provide visa sponsorship. Applicants must have the existing right to work in the UK, applications requiring sponsorship will not be considered. Successful candidates will be required to provide proof of essential qualifications and provide documentary evidence of eligibility to work in the United Kingdom. We are committed to adhering to the Access NI Code of Practice/Service Level of Agreement in relation to requesting disclosure checks and processing information in accordance with the code. All successful applicants are subject to an Enhanced Access NI check. Choice has a policy on the Recruitment of Ex-Offender, and it is available upon request (email: ) The Association reserves the right to create a reserve list following the interview process. The panel may enhance the criteria to facilitate shortlisting of the post. The Choice Housing Group is an Equal Opportunities Employer ADZN1_NI

Choice Housing is one of Northern Irelands leading housing associations, we employ over 500 people with a 50-year legacy of enriching lives through the provision of safe, high quality, and affordable homes. We manage over 14,000 homes and support around 40,000 tenants, delivering a wide range of housing solutions including general needs, sheltered housing, support accommodation, and homes for families with complex needs. Corporate Services Officer (Complaints) 37hrs/week Salary Scale:£32,913 - £42,964pa Job Reference: CSOC/1026 The Corporate Services Officer (Complaints) will lead the investigation and management of formal complaints, ensuring fair, timely and customer-focused resolutions.

The role supports organisational governance through complaint reporting, data protection, compliance and service improvement activities, while also contributing to communications, staff engagement, community investment and wider Corporate Services initiatives. Essential Criteria Degree level qualification (or equivalent) in Business, Public Administration, Communications or another relevant discipline AND 2 years experience in a corporate services role with experience in governance, complaints handling, customer service, frontline communication, casework / OR / 3 years experience in a corporate services role with experience in governance, complaints handling, customer service, frontline communication, casework Do you have knowledge of complaints handling? Please provide detailed examples.

Do you have knowledge of data protection, Section 75 compliance, staff engagement initiatives, communications, public affairs, procurement administration, and invoice processing? Please provide examples. Do you have a current UK driving licence & access to private transport?

Our employees have access to a range of benefits: - 22 days annual leave plus an additional 5 days after 5 years service, and 12 public holidays, Flexible/Hybrid working opportunities, Excellent work-life balance: we support flexible working e.g. accruing an extra 2 days annual leave per month through flexitime, starting hours between 8am and 10am and finishing between 4pm and 6pm, 6% pension contribution, Essential car user allowance, Learning and Development opportunities to include paid courses relevant to your role, Paid maternity and paternity leave, Bereavement leave, Death in service benefit x3 annual salary, Health cash plan to include annual routine dental treatments, dental accident & injury, yearly optical, specialist consultations, diagnostic tests and scans, complementary therapies e.g. physiotherapy, acupuncture, osteopathy and chiropractic treatments, alternative therapies e.g.

reflexology, head massage, allergy testing, and yearly health screening. Completed application forms should be returned by 12pm, Tuesday 3rd November 2026. Please note, the Association reserves the right to create a reserve list following the interview process.

The successful candidate will be required to provide proof of essential qualifications and provide documentary evidence of their eligibility to work in the United Kingdom. We are also committed to adhering to the Access NI Code of Practice/Service Level of Agreement in relation to requesting disclosure checks where appropriate and processing information in accordance with the code. Choice has a policy on the Recruitment of Ex-Offenders and it is available upon request (email: ) Choice is committed to providing equal opportunity to all applicants for employment, including those with criminal convictions.

Information about criminal convictions will be taken into account only when the conviction is considered materially relevant to the role.

NB: The panel may enhance the criteria in order to facilitate short-listing of the post. Choice Housing Ireland Limited is an Equal Opportunities Employer ADZN1_NI