Care Manager When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Lead Exceptional Care.

Inspire Outstanding Teams. Are you an experienced care professional with a passion for delivering outstanding person-centred care and developing high-performing teams? At Crystal Care Collection, we're committed to creating luxury care homes where residents receive exceptional support and our team members are empowered to thrive.

We're looking for an enthusiastic and motivated Care Manager to work alongside our General Manager, helping to lead the home and ensure the highest standards of care are delivered every day. If you're ready to make a meaningful difference while progressing your leadership career, we'd love to hear from you.

About the Role As Care Manager, you'll play a pivotal role in the day-to-day leadership of the home, supporting the General Manager in delivering safe, effective and compassionate care while ensuring operational excellence. You'll oversee care delivery, mentor and develop the care team, monitor quality standards and champion person-centred care, creating an environment where residents can live fulfilling, dignified and enriched lives. You'll also contribute to the implementation of key projects and continuous improvement initiatives, ensuring they align with Crystal Care Collection's values, vision and commitment to excellence.

Key Responsibilities Support the General Manager with the day-to-day leadership and operation of the home. Lead, motivate and develop the care team to deliver exceptional person-centred care. Monitor and evaluate care delivery, ensuring residents' needs are met through high-quality, individualised care plans.

Ensure compliance with Health & Social Care legislation, CQC standards and company policies and procedures. Conduct supervisions, appraisals and performance management conversations to support colleague development. Assist with recruitment, induction and ongoing training to build and retain a high-performing team.

Monitor staffing levels and support effective rota planning to ensure safe and efficient service delivery. Build positive relationships with residents, families, healthcare professionals and external agencies. Drive quality improvement initiatives and contribute to audits, action plans and service development.

Promote a positive culture where compassion, dignity and respect are at the heart of everything we do.

About You We're looking for someone who: Essential Holds, or is working towards, an NVQ Level 5 in Leadership for Health & Social Care (or equivalent). Has previous leadership experience within a residential, nursing or healthcare setting. Demonstrates excellent knowledge of person-centred care and regulatory requirements. Has strong leadership, coaching and people management skills. Is organised, proactive and able to manage competing priorities effectively. Possesses excellent communication and interpersonal skills. Leads with compassion, professionalism and integrity. Desirable Experience supporting CQC inspections and quality improvement initiatives. Knowledge of Person Centred Software (PCS).

Experience managing audits, care planning and compliance processes. Working Pattern Monday – Friday 9:00am – 5:00pm Full Time Flexibility may occasionally be required to support the operational needs of the home. Salary £46,250 per annum What We Offer Full induction training programme Fully funded Blue Light Card Fully funded Enhanced DBS check Refer a Friend bonus scheme Ongoing training and professional development opportunities A supportive leadership team invested in your success Opportunities for career progression within a growing organisation The chance to make a genuine difference to the lives of residents and colleagues every day Join Our Team This is an exciting opportunity to become part of a forward-thinking organisation where your leadership will directly influence the quality of care our residents receive.

If you're passionate about developing people, driving excellence and creating a positive culture where everyone can flourish, we'd love to hear from you. Apply today and help shape the future of exceptional care at Crystal Care Collection. We are currently unable to offer sponsorship.

Our screening and recruitment process is conducted in line with Crystal Care Collection's Safeguarding Policy. IND2

Care Manager When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Lead Exceptional Care.

Inspire Outstanding Teams. Are you an experienced care professional with a passion for delivering outstanding person-centred care and developing high-performing teams? At Crystal Care Collection, we're committed to creating luxury care homes where residents receive exceptional support and our team members are empowered to thrive.

We're looking for an enthusiastic and motivated Care Manager to work alongside our General Manager, helping to lead the home and ensure the highest standards of care are delivered every day. If you're ready to make a meaningful difference while progressing your leadership career, we'd love to hear from you.

About the Role As Care Manager, you'll play a pivotal role in the day-to-day leadership of the home, supporting the General Manager in delivering safe, effective and compassionate care while ensuring operational excellence. You'll oversee care delivery, mentor and develop the care team, monitor quality standards and champion person-centred care, creating an environment where residents can live fulfilling, dignified and enriched lives. You'll also contribute to the implementation of key projects and continuous improvement initiatives, ensuring they align with Crystal Care Collection's values, vision and commitment to excellence.

Key Responsibilities Support the General Manager with the day-to-day leadership and operation of the home. Lead, motivate and develop the care team to deliver exceptional person-centred care. Monitor and evaluate care delivery, ensuring residents' needs are met through high-quality, individualised care plans.

Ensure compliance with Health & Social Care legislation, CQC standards and company policies and procedures. Conduct supervisions, appraisals and performance management conversations to support colleague development. Assist with recruitment, induction and ongoing training to build and retain a high-performing team.

Monitor staffing levels and support effective rota planning to ensure safe and efficient service delivery. Build positive relationships with residents, families, healthcare professionals and external agencies. Drive quality improvement initiatives and contribute to audits, action plans and service development.

Promote a positive culture where compassion, dignity and respect are at the heart of everything we do.

About You We're looking for someone who: Essential Holds, or is working towards, an NVQ Level 5 in Leadership for Health & Social Care (or equivalent). Has previous leadership experience within a residential, nursing or healthcare setting. Demonstrates excellent knowledge of person-centred care and regulatory requirements. Has strong leadership, coaching and people management skills. Is organised, proactive and able to manage competing priorities effectively. Possesses excellent communication and interpersonal skills. Leads with compassion, professionalism and integrity. Desirable Experience supporting CQC inspections and quality improvement initiatives. Knowledge of Person Centred Software (PCS).

Experience managing audits, care planning and compliance processes. Working Pattern Monday – Friday 9:00am – 5:00pm Full Time Flexibility may occasionally be required to support the operational needs of the home. Salary £46,250 per annum What We Offer Full induction training programme Fully funded Blue Light Card Fully funded Enhanced DBS check Refer a Friend bonus scheme Ongoing training and professional development opportunities A supportive leadership team invested in your success Opportunities for career progression within a growing organisation The chance to make a genuine difference to the lives of residents and colleagues every day Join Our Team This is an exciting opportunity to become part of a forward-thinking organisation where your leadership will directly influence the quality of care our residents receive.

If you're passionate about developing people, driving excellence and creating a positive culture where everyone can flourish, we'd love to hear from you. Apply today and help shape the future of exceptional care at Crystal Care Collection. We are currently unable to offer sponsorship.

Our screening and recruitment process is conducted in line with Crystal Care Collection's Safeguarding Policy. IND2

Activities Coordinator When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Bring Joy, Purpose and Meaning to Every Day Are you creative, energetic and passionate about enriching the lives of older people?

At Crystal Care Collection, we believe that outstanding care is about so much more than meeting physical needs. It's about helping every resident continue to enjoy the hobbies, interests and experiences that make them who they are. We're looking for an enthusiastic Lifestyle Manager / Activities Coordinator to lead a vibrant and engaging programme of activities that inspires, connects and celebrates every individual.

About the Role As our Activities Manager, you'll get to know each resident personally, learning about their life story, interests and aspirations to create meaningful experiences tailored to them. From organising community visits and special events to encouraging one-to-one engagement and supporting residents to pursue lifelong passions, you'll play a key role in enhancing wellbeing, reducing isolation and creating moments that matter. Working closely with colleagues, families and local organisations, you'll help ensure every day offers opportunities for fun, purpose and connection.

Key Responsibilities Plan, organise and lead a varied programme of meaningful activities for individuals and groups, tailored to residents' interests and abilities. Build strong relationships with residents by exploring their life histories, hobbies and personal preferences. Develop partnerships with local schools, charities, churches and community groups to enhance the activity programme.

Arrange visits from entertainers, performers and external organisations to bring exciting experiences into the home. Encourage and support colleagues to deliver activities alongside you and confidently continue programmes in your absence. Record and evaluate activities using PCS, updating care plans and activity records accurately.

Champion the My Life Story and Resident of the Day initiatives, ensuring life histories and social information are kept up to date. Promote a resident-led culture by educating colleagues about individual preferences, backgrounds and life experiences. Gather photographs and stories from activities to contribute to newsletters, noticeboards and social media, ensuring appropriate consent has been obtained.

Share ideas and best practice through monthly social committee meetings. Be flexible to support occasional evening or special events where required.

About You We're looking for someone who: Is creative, enthusiastic and passionate about improving quality of life for older people. Has excellent communication and interpersonal skills. Enjoys building relationships with residents, families and the wider community. Is organised and confident planning engaging activities and events. Has good IT skills and is comfortable recording information electronically. Can motivate others and encourage a whole-home approach to resident engagement. Is flexible, proactive and able to adapt activities to meet changing needs and abilities. Working Pattern 10:00am – 5:00pm Permanent rolling rota of three consecutive shifts on followed by three consecutive shifts off Average 24.5 hours per week Flexibility to support occasional evening activities and events as required. Pay £14.57 per hour What We Offer Full induction training programme Paid breaks Fully funded Blue Light Card Fully funded Enhanced DBS check Refer a Friend bonus scheme Uniform tunic provided Pay Day Breakfast Free meal on shift Ongoing training and development opportunities The chance to make a genuine difference to residents' happiness and wellbeing every day Join Our Team If you're someone who loves bringing people together, creating memorable experiences and helping others live life to the fullest, we'd love to hear from you. Your creativity, compassion and enthusiasm will help transform everyday moments into lasting memories and make our home a place where residents truly thrive. Complete the application form below to apply today. We are currently unable to offer sponsorship for this role. IND6

Regional Quality Manager When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. South East Region | East Sussex | Hybrid Working Champion Quality.

Drive Excellence. Improve Lives. At Crystal Care Collection, we're committed to creating luxury care homes that are exceptional places to live and outstanding places to work.

We believe every resident deserves the highest standard of care, and we're passionate about supporting our teams to deliver compassionate, safe and person-centred services every day. We're looking for an experienced Regional Quality Manager in the East Sussex Area to join our growing team and lead quality assurance, governance and continuous improvement across our portfolio of homes.

About the Role As Regional Quality Manager, you'll work closely with General Managers and operational leaders to ensure every home consistently delivers outstanding care and remains fully compliant with regulatory and company standards. You'll lead quality improvement initiatives, support inspection readiness, investigate incidents and complaints, and help develop our teams through coaching, mentoring and training. Your expertise will play a vital role in enhancing resident outcomes while protecting and strengthening the reputation of Crystal Care Collection.

This is a hybrid role requiring regular travel across the South of England, including occasional overnight stays where operationally required. Key Responsibilities Quality Assurance & Governance Ensure homes comply with CQC regulations, legislation and Crystal Care Collection policies and procedures. Conduct regular audits, governance reviews and quality inspections across the region.

Develop and implement action plans to drive continuous improvement and address identified risks. Support homes in preparing for regulatory inspections and maintaining inspection readiness. Care Quality Monitor the quality of care delivered, ensuring residents receive safe, effective and person-centred support.

Review care planning processes and support improvements where required. Work collaboratively with residents, families and home teams to resolve care concerns promptly and effectively. Leadership & Development Deliver coaching, mentoring and training to General Managers and care teams to promote best practice.

Support homes in embedding a culture of continuous learning and quality improvement. Assist with the development and implementation of governance frameworks and quality initiatives. Risk & Compliance Lead investigations into incidents, complaints and safeguarding concerns where required.

Identify emerging risks and implement strategies to minimise their impact. Maintain accurate records and monitor trends to inform quality improvement plans. Stakeholder Engagement Build positive relationships with residents, families, regulators, commissioners and healthcare professionals.

Act as a key point of contact for quality-related matters across the region. Work collaboratively with operational teams to ensure consistent standards across all services.

About You We're looking for someone who: Essential Has a minimum of five years' experience in a care management or quality role within adult social care. Holds, or is working towards, an NVQ Level 5 in Leadership for Health & Social Care (or equivalent). Has extensive experience of regulatory compliance and quality assurance. Possesses excellent knowledge of CQC standards and governance frameworks. Has strong leadership, coaching and mentoring skills. Is confident analysing data and implementing quality improvement strategies. Has excellent written and verbal communication skills. Is proficient in Microsoft Office and quality reporting systems. Holds a full UK driving licence and is willing to travel extensively. Desirable Experience supporting multiple care homes or regional operations.

Experience preparing services for CQC inspections and managing post-inspection action plans. Knowledge of Person Centred Software (PCS) or similar care management systems. Working Pattern Monday – Friday 9:00am – 5:00pm 40 hours per week Hybrid working with regular travel across the South of England and occasional overnight stays.

Salary £45,000 - £55,000 per annum What We Offer Hybrid working opportunities Ongoing professional development and career progression A supportive and collaborative leadership team The opportunity to influence care quality across multiple homes A rewarding role where your expertise directly improves the lives of residents and colleagues Join Our Team If you're passionate about quality, governance and helping care teams achieve excellence, we'd love to hear from you. This is an opportunity to make a meaningful impact across our organisation by driving continuous improvement, supporting exceptional teams and ensuring every resident receives the outstanding care they deserve. Apply today and help shape the future of quality at Crystal Care Collection.

We are currently unable to offer sponsorship. Our screening and recruitment process is conducted in line with Crystal Care Collection's Safeguarding Policy. IND9

Care Team Leader When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Lead with Compassion.

Inspire Excellence. Make Every Day Matter. Are you an experienced care professional with an NVQ Level 3 in Health & Social Care looking to take the next step in your career?

At Crystal Care Collection, we're passionate about creating exceptional homes where residents receive outstanding care and our team members feel valued, supported and empowered to thrive. We're looking for a dedicated Care Team Leader / Deputy Manager to join our team and play a key role in leading our care teams, maintaining the highest standards of care and supporting the day-to-day running of the home.

About the Role As a Care Team Leader / Deputy Manager, you'll lead by example, supporting and mentoring care teams to deliver person-centred care that enables residents to live fulfilled, enriched and dignified lives. Working closely with the General Manager and Care Manager, you'll help ensure the home operates safely, effectively and in line with regulatory requirements, while promoting a positive culture for both residents and colleagues. Key Responsibilities Take responsibility for the home outside office hours or in the absence of the General Manager and/or Care Manager, ensuring safe and effective operation.

Lead, coach and support the care team to deliver outstanding person-centred care. Provide high-quality personal care in accordance with individual care plans. Act as a Key Worker for allocated residents, ensuring their needs and preferences are fully understood and met.

Assist in developing, reviewing and implementing individual care plans. Undertake Move-In Assessments as delegated and contribute to decisions regarding admissions. Safely order, administer and record medication in line with company procedures and legislation.

Maintain the highest standards of confidentiality and ensure colleagues do the same. Ensure compliance with Health & Safety, COSHH, Infection Prevention & Control and all relevant health and social care legislation. Complete quality audits, supervisions and appraisals as delegated by the management team.

Support the delivery of hands-on care whenever required. Participate in the home's emergency on-call rota.

About You We're looking for someone who: Holds an NVQ Level 3 in Health & Social Care (or equivalent). Has previous experience in a senior care or leadership role. Is passionate about delivering exceptional resident care. Leads by example and enjoys coaching and developing others. Has excellent communication and organisational skills. Can remain calm and make sound decisions in a fast-paced environment. Is committed to maintaining high standards and regulatory compliance. Working Pattern This role operates on a permanent rolling rota of three consecutive shifts on followed by three consecutive shifts off. Shift Options Full Time Days 8:00am – 8:00pm Average 42 hours per week Pay Rates Days: £18.22 per hour What We Offer Full induction training programme Paid breaks Fully funded Blue Light Card Fully funded Enhanced DBS check Refer a Friend bonus scheme Uniform tunic provided Pay Day Breakfast Free meal on shift Ongoing training and development opportunities Supportive management team and genuine career progression Ready to Join Us? If you're a caring, motivated leader who wants to make a real difference every day, we'd love to hear from you. Complete the application form below to apply today. We are currently unable to offer sponsorship for this role. Our screening and recruitment process is conducted in line with Crystal Care Collection's Safeguarding Policy. IND5

Night Care Team Leader When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Lead with Compassion.

Inspire Excellence. Make Every Night Matter. Are you an experienced care professional with an NVQ Level 3 in Health & Social Care looking to take the next step in your career?

At Crystal Care Collection, we're passionate about creating exceptional homes where residents receive outstanding care and our team members feel valued, supported and empowered to thrive. We're looking for a dedicated Night Care Team Leader / Night Deputy Manager to join our team and play a key role in leading our night care team, maintaining the highest standards of care and ensuring our residents enjoy safe, comfortable and peaceful nights.

About the Role As a Night Care Team Leader / Night Deputy Manager, you'll lead by example, supporting and mentoring the night care team to deliver outstanding person-centred care that enables residents to live fulfilled, enriched and dignified lives. You'll be responsible for the smooth and safe operation of the home throughout the night, taking charge outside normal office hours and ensuring high standards of care, regulatory compliance and resident wellbeing are maintained at all times. Working closely with the General Manager and wider management team, you'll help create a positive culture where both residents and colleagues can thrive.

Key Responsibilities Take responsibility for the safe and effective running of the home throughout the night, acting as the person in charge outside office hours or in the absence of the General Manager. Lead, coach and support the night care team, ensuring exceptional person-centred care is delivered consistently. Deliver and oversee high-quality personal care in accordance with individual care plans, promoting dignity, independence and choice.

Act as a Key Worker for allocated residents, ensuring their care plans are implemented, reviewed and updated to reflect their changing needs. Safely administer, order and record medication in accordance with company policies, regulatory requirements and best practice. Monitor residents' physical and emotional wellbeing, responding promptly to concerns, escalating where appropriate and maintaining accurate care records.

Liaise effectively with healthcare professionals, emergency services, relatives and the on-call management team to ensure continuity of care. Provide supervision, guidance and ongoing support to Senior Care Assistants and Care Assistants, promoting best practice and maintaining high standards across the night team. Support the induction, coaching and development of newly appointed care colleagues, fostering a positive and supportive working environment.

Complete delegated audits, quality checks, supervisions and other management responsibilities as required. Support residents' emotional, social and wellbeing needs, encouraging meaningful engagement whenever appropriate. Maintain the highest standards of confidentiality, ensuring all colleagues do the same.

Ensure full compliance with Health & Safety, COSHH, Infection Prevention & Control, Safeguarding and all relevant health and social care legislation. Provide hands-on care and practical support wherever required to ensure residents receive exceptional care throughout the night. Undertake any other duties appropriate to the role as directed by the General Manager About You We're looking for someone who: Holds an NVQ Level 3 in Health & Social Care (or equivalent).

Has previous experience working in a Senior Care Assistant, Team Leader or leadership role within a residential or nursing care environment. Is confident leading a team and making decisions independently during night shifts. Has experience administering medication and maintaining accurate care documentation.

Has excellent communication, organisational and leadership skills. Leads by example and enjoys coaching, mentoring and developing colleagues. Can remain calm, confident and professional when managing emergencies or unexpected situations.

Is committed to delivering exceptional resident care while maintaining the highest standards of quality and regulatory compliance. Working Pattern This role operates on a permanent rolling rota of three consecutive shifts on followed by three consecutive shifts off. Shift Options Full Time Nights 8:00pm – 8:00am Average 42 hours per week Pay Rates Nights: £16.92 per hour What We Offer Full induction training programme Paid breaks Fully funded Blue Light Card Fully funded Enhanced DBS check Refer a Friend bonus scheme Uniform tunic provided Pay Day Breakfast Free meal on shift Ongoing training and leadership development opportunities A supportive management team with genuine opportunities for career progression Ready to Join Us?

If you're a caring, motivated leader who thrives on supporting others and is passionate about delivering outstanding care throughout the night, we'd love to hear from you. Complete the application form below to apply today. We are currently unable to offer sponsorship for this role.

Our screening and recruitment process is conducted in line with Crystal Care Collection's Safeguarding Policy. IND5