Description Summary: The RN Supervisor is accountable for supervising the delivery of high-quality, cost-effective care to patients. Responsible in assisting the Director for analyzing, planning, implementing, evaluating, and communicating processes and programs which enhance, strengthen and integrate the services comprising the nursing department. Responsible for participation in the development and implementation of the service line strategic business plans; and for creating an environment, which continuously supports improvement of operational, financial, and clinical components. Assumes primary responsibility for effective supervision of nursing activities of assigned area(s). Assists management of financial and human resources to ensure services meet established quality and productivity standards. Provides feedback and assistance concerning customer satisfaction, staff development, and associate performance and satisfaction. The Supervisor is responsible for the daily operations of a Nursing department on a 24-hour basis. The Supervisor collaborates with other clinical and ancillary departments to meet organizational and department-specific Quality and Safety Measures, Community Values, Business Literacy, and Service Excellence goals.

Responsibilities: Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders. Implementing and monitoring programs and practices for the delivery of safe and efficient quality nursing care for patients and their families. Ensuring consistent application of nursing services policies and standards throughout the organization. Monitoring patient outcomes and quality and effectiveness of nursing care. Overseeing the performance of teams; identifying and addressing staff training and development needs.

Job Requirements: Education/Skills Bachelor of Science Degree in Nursing preferred Experience 2 years of clinical patient care experience in a relevant setting Previous Lead or Supervisor experience overseeing work of assigned units, preferred Previous healthcare management experience preferred Licenses, Registrations, or Certifications BLS required RN License in state of employment or compact Work Schedule: 7AM - 7PM Work Type: Full Time

Description Summary: The RN Supervisor is accountable for supervising the delivery of high-quality, cost-effective care to patients. Responsible in assisting the Director for analyzing, planning, implementing, evaluating, and communicating processes and programs which enhance, strengthen and integrate the services comprising the nursing department. Responsible for participation in the development and implementation of the service line strategic business plans; and for creating an environment, which continuously supports improvement of operational, financial, and clinical components. Assumes primary responsibility for effective supervision of nursing activities of assigned area(s). Assists management of financial and human resources to ensure services meet established quality and productivity standards. Provides feedback and assistance concerning customer satisfaction, staff development, and associate performance and satisfaction. The Supervisor is responsible for the daily operations of a Nursing department on a 24-hour basis. The Supervisor collaborates with other clinical and ancillary departments to meet organizational and department-specific Quality and Safety Measures, Community Values, Business Literacy, and Service Excellence goals.

Responsibilities: Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders. Implementing and monitoring programs and practices for the delivery of safe and efficient quality nursing care for patients and their families. Ensuring consistent application of nursing services policies and standards throughout the organization. Monitoring patient outcomes and quality and effectiveness of nursing care. Overseeing the performance of teams; identifying and addressing staff training and development needs.

Job Requirements: Education/Skills Bachelor of Science Degree in Nursing preferred Experience 2 years of clinical patient care experience in a relevant setting Previous Lead or Supervisor experience overseeing work of assigned units, preferred Previous healthcare management experience preferred Licenses, Registrations, or Certifications BLS required RN License in state of employment or compact In accordance with the CHRISTUS Health License, Certification and Registration Verification Policy, all Associates are required to obtain the required certifications for their respective positions within the designated time frame.

Work Schedule: MULTIPLE SHIFTS AVAILABLE Work Type: Full Time

Description Summary: Supervises and coordinates activities of nursing personnel in multiple patient care units, plans work of assigned units and coordinates activities with other patient care units and related departments.

Responsibilities: Organizing and overseeing patient care delivery during an assigned shift; ensuring proper staffing and smooth operations of a patient care unit Supervising individual team members; monitoring and providing feedback on performance and addressing training needs Documenting daily staffing and administrative records and maintaining compliance with governmental policies and procedures Providing direction and support to nursing staff; assists with communications with patients and families Requirements: Education/Skills Graduate of a Registered Nursing program, Bachelor Degree preferred or actively pursuing with completion within 2 years Minimum of 1-3 years’ of clinical patient care experience in a relevant setting Incumbents grandfathered based on experience Experience Minimum of 1-3 years’ of clinical patient care experience in a relevant setting Licenses, Registrations, or Certifications RN Licensure in state(s) of employment Registered Nurse (RN) required BLS required ACLS required within 30 days of hire CPI required Work Schedule: MULTIPLE SHIFTS AVAILABLE Work Type: Full Time

Regional Director West Midlands £90,000 Bonus Car Allowance Leaders in Care is exclusively recruiting for a clinical Regional Director or Area Director with a nursing background, current NMC registration and at least two years' operational leadership experience overseeing multiple care homes. You must have proven experience coaching, supporting and leading Home Managers to run successful, compliant homes, delivering strong clinical standards, effective governance and sustainable operational performance. Joining a growing care home provider, you will oversee a portfolio of 7 homes, strengthening leadership, improving quality and building stable, accountable management teams.

The Role As Regional Director, you will take operational responsibility for the portfolio, working closely with Registered Managers to improve quality, governance, leadership and commercial performance. This is not a role where you will simply step into homes and operate as a de facto Registered Manager. Your focus will be on developing capable, accountable Home Managers who feel supported, supervised and constructively challenged to deliver excellent outcomes.

During your first six months, priorities will include: Building stability and consistency across the Registered Manager team Providing hands-on leadership, coaching and support to Home Managers Improving governance and ensuring agreed actions are followed through Driving quality improvement and maintaining strong CQC standards Supporting homes through CQC and Local Authority inspections Reviewing operational performance, KPIs, occupancy and financial results Addressing underperformance constructively through clear improvement plans Supporting refreshed policies, processes and governance frameworks Ensuring consistently high clinical standards across the portfolio Creating strong operational foundations as the organisation grows Who We're Looking For We are specifically looking for clinical Regional Directors or Area Directors within the care home sector.

Essential requirements: A nursing qualification and current NMC registration At least two years' experience at an operational, regional or area leadership level, overseeing multiple care homes A proven track record of coaching, developing and leading Home Managers to run successful and compliant services Strong knowledge of CQC regulations, clinical governance and quality assurance Experience supporting homes through inspections and delivering sustained quality improvements A strong understanding of occupancy, financial performance and care home operational KPIs The confidence to challenge underperformance while maintaining a supportive leadership style Experience within older people's nursing care, complex care or neurological services would be particularly relevant. A nursing background, current NMC registration and the required multi-site operational experience are essential—not simply desirable. The Package £90,000 salary Performance-related bonus linked to EBITDA Car allowance Mileage Overnight accommodation paid when required Protected home-working time The opportunity to influence the development of a growing care home portfolio Location & Travel We are particularly looking for someone based in the West Midlands who is comfortable travelling regularly between services. The role will typically involve 3–4 days per week across the homes, with protected time to work from home.

Why Consider This Role?

This is a genuine opportunity to make your mark on a growing care home provider. The organisation wants its Registered Managers to feel supported and empowered, with clear accountability for quality, governance, people and commercial performance. You will have the autonomy to strengthen the management structure, embed the fundamentals of excellent care home operations and create a consistent operating model as the portfolio grows.

This vacancy is being managed exclusively by Leaders in Care. If you are a clinical Regional Director or Area Director with current NMC registration and at least two years' multi-site operational leadership experience, apply today for a confidential discussion. Alternatively contact Mike at Leaders is care on 07883301381 / LICMT

ABOUT THE ROLE As a Hospital Director at a Barchester independent mental health hospital, you'll have the chance to really make a difference to the lives of the people you support, their families and your team members who are looking to develop their careers. You'll use your leadership skills to deliver complex care for patients with long-term chronic or degenerative conditions. For some patients, this means providing a long-term, stable environment and therapeutic care so they can return to a family home or community within two years.

For patients with more severe conditions, your role is about making their day-to-day lives as calm, secure and enjoyable as possible. In this Hospital Director role, you'll balance budgets and develop strategies to implement person-centred care, as well as always find time for the patients in your care. We'll give you excellent support on every level, including robust operations support, assistance with marketing and PR, recruitment, staffing and training, and other first-class resources.

ABOUT YOU Along with a wealth of management experience, you'll need to be a Registered Mental Health Nurse (RMN) to join us as a Hospital Director. This senior role calls for compassion, resilience and exceptional management skills. You should be a natural leader who can confidently communicate with people at all levels and have a forward-thinking business approach.

These skills will be complemented by your determination to motivate your team to deliver quality care and support that meets the needs of all our patients. REWARDS PACKAGE As well as a competitive salary, Barchester offers one of the best rewards packages in the care sector.

Your generous benefits would include: Automatic enrolment into our profit share scheme A range of holiday, retail and leisure discounts 8% ER Pension Package Automatic entry into Excellence Awards and annual bonus scheme Payment of NMC Annual Registration Fee If you'd like to use your clinical and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding and empowering place to be. 7766

If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. For a limited time, a sign-on bonus may be offered for a full-time Shift Lead Registered Veterinary Technician (RVT) for the following Banfield Pet Hospital location: Morehead City :5160 Highway 70 W, Morehead City, NC 28557 The pay range for this role is $22.86 - $33.02 /hour.

The pay range listed reflects a general hiring range for the area and the first level of the job, with the specific rate determined based on the candidate’s experience, skill level, abilities, education, and may vary depending on location and minimum wage laws. This posting will remain open for a minimum of two weeks from the position posted date. SUMMARY OF JOB PURPOSE AND FUNCTION Banfield aspires to be a practice where, as a team, we make a positive impact on pet health care in hospitals, communities, and the field of veterinary medicine.

And, we believe hiring people with diverse perspectives, ideas, and cultures, permits us to deliver to the highest quality of preventive care. As a Banfield Registered Veterinary Technician, you will work alongside pet health care industry experts to make a difference in the lives of the pets and clients we serve. With the chance to utilize your veterinary knowledge, communication skills, and love for pets, this role will afford you the opportunity to define a clear career path for continued growth and learning.

ROLE RESPONSIBILITIES Actively recruit new clients by promoting hospital services, Optimum Wellness Plans, preventative care and pet health needs. Manage routing the flow of clients and pets to ensure superior client care and maximum productivity of the veterinary medical team. Provide professional, efficient and exceptional service at all times.

This includes encouraging hospital visits, welcoming clients and pets, ensuring that they are comfortable in the hospital, educating them about their pet's health, performing or preparing procedures that do not require veterinarian assistance, completing preparatory work for other procedures, and monitoring hospitalized or surgical pets. Upon approval from supervising veterinarian, perform veterinary technician appointments. All appointments must be under the direction and supervision of veterinarian and in compliance with state law.

Assist incoming clients by completing the required documentation, entering all pet information and history in the computer, utilizing proper collars and tags for identification, and ensuring prompt service. Assist outgoing clients by providing all necessary instructions, information and invoices, dispensing prescription items per the veterinarian's instructions, selling retail products and scheduling future appointments. Manage the finances by maintaining accurate balances and utilizing proper opening and closing procedures.

Act as the extra eyes, ears and hands for the veterinarian to ensure the best quality pet care and to maximize the veterinarian's productivity and communicate with the other associates to maintain the flow of patients. Obtain relevant information and history from clients and maintain proper and complete medical charts. Ensure the safety of pets, clients and associates by utilizing safe restraining techniques, following standard protocols, and maintaining clean, sterile and organized treatment areas, exam rooms and labs.

Assist with surgery as applicable. Train and mentor new paraprofessional associates. Quality check medical records, go home medications, regulatory documentations, hospital cleanliness, and timeliness of doctors seeing exam room patients.

Utilize technical skills to the fullest, within state practice acts regarding the duties of credentialed veterinary technicians. Conduct administrative functions as necessary.

Leadership Responsibilities: Assist Practice Manager in developing an efficient, productive hospital team that provides the highest quality care and service to the most pets and clients, following all Banfield protocols and practices, as well as all local, state and federal laws, focusing the team to achieve practice priorities while building our culture and brand. Support Practice Manager in hospital labor management. May assist Practice Manager in the selection, training, and day-to-day supervision of the paraprofessional team. Assist Practice Manager in creating an environment where a team can deliver quality, efficient and effective veterinary care to pets. Provide effective communication between associates, clients, hospital leadership and Central Team Support. Ensure all hospital associates adhere to Banfield dress and grooming guidelines. Prepare whole team on cases scheduled for the day, assist with any transfers of cases from day before or external referrals to provide continuity of care, triage the treatment board. Assist Practice Manager in identifying potential “bottlenecks” and formulating solutions to remove barriers in medical operations that would impede the doctors in providing world class preventive care and client service. Confer with field leadership and assist with client resolution decisions, invoice adjustments and client experience exceptions. Address broken equipment issues and assist in inventory management.

Requirements Veterinary Technician Certification or Licensure (CVT, RVT, LVT, or LVMT) Preferred Associate’s or Bachelor’s degree from an AVMA accredited veterinary technology program. Commitment beyond qualifications Being a veterinary technician requires much more than AVMA certified credentials. It means bringing your talents, skills, dedication, and a desire for developing alongside your peers.

But, most importantly, it means showing up each day with a passion for pets and working with others who believe preventive care is the key to helping pets achieve long and healthy lives. As we do with all our associates, we look to our vet techs to adopt our Five Principles — Quality, Responsibility, Mutuality, Efficiency and Freedom. And, while your on-paper qualifications are of course important, we actively seek out vet techs who thrive on delivering outstanding client and pet experiences.

Your wellbeing matters We know that your real passion for pet well-being is why you chose this profession. At Banfield, we believe it is just as important to support the well-being of those who devote their lives to this cause. Here at Banfield, we prioritize your well-being and professional growth by offering a comprehensive total rewards package, including health, wellness, and financial support for you, your family, and even your pets.

We value work-life balance too! Check out some of our “Meow-velous” benefits: Comprehensive Medical, Dental, and Vision Insurance: Enjoy peace of mind knowing your health and wellness are our top priorities. We've got your essential medical, dental, and vision care covered.

Generous Retirement Plans (401(k) and Roth): Invest in your future and enjoy a generous company match to help you build a secure financial future.* Best-in-Class Student Debt Relief Program (for Full-Time DVMs): At Banfield, we understand the significant financial burden of student debt on veterinarians. We are committed to supporting our veterinary professionals and believe that addressing student debt is crucial for the long-term health of the veterinary profession.

Paid Time Off and Holidays: Take a break, recharge your wellbeing, and celebrate days of personal significance with paid time off and holidays.* Top-Tier Mental Health and Wellbeing Resources: Your mental health matters. Access our industry-leading resources, including free coaching and counseling sessions, to support your overall wellbeing and help you thrive.* Associate Life Insurance (company-paid) & Supplemental Life Insurance: Protect your loved ones with our company-paid Associate life insurance and have the option to purchase additional coverage for extra peace of mind.

Company-Paid Short- and Long-Term Disability: Feel secure knowing that if you face a temporary or long-term disability, you’ll have financial protection.

Flexible Spending Accounts (FSA): Save on healthcare and dependent care expenses by setting aside pre-tax money. It's a smart way to manage your budget and take care of your needs.

Health Savings Account (HSA): Make the most of your healthcare dollars with a tax-advantaged HSA, allowing you to pay for medical expenses with pre-tax funds.

Paid Parental Leave: We support growing families with paid parental leave for both birth and adoption, giving you precious time to bond with your new family addition.

Continuing Education Allowance (for Eligible Positions): Banfield is committed to supporting the professional growth of our Associates. This allowance provides financial assistance to pursue continuing education opportunities.* Back-Up Child and Elder Care & Family Support Resources: When life's unpredictable moments arise, our backup care and family support benefits provide the help you need to keep things running smoothly.* Fertility and Family Building Support: We're here for you on your journey to parenthood, offering comprehensive support for fertility treatments and family-building options.

Digital Exercise Therapy: Stay active and healthy with our digital exercise therapy program, designed to fit your busy lifestyle, and keep you moving.

Voluntary Protection Benefits: Get peace of mind with protection against the unexpected. You can purchase coverage to help support you financially during hospital stays, critical illness, and accidents.* Legal Plan: Gain extra peace of mind with our affordable and accessible legal plan which includes coverage for a wide range of legal needs.* Identity Protection: Identity Protection helps safeguard your personal information by alerting you to suspicious activity and providing support if your information is stolen.* Commuter Benefits: Say goodbye to commuting stress with our commuter benefits, making your daily journey more convenient and cost-effective.* Three Free Optimum Wellness Plans for Pets: We care about your furry friends too! Enjoy three free wellness plans to ensure your pets receive the best preventive and general care.* Exclusive Discounts: Unlock a world of savings with our wide variety of exclusive discounts on products and services, making life more affordable and enjoyable.* Benefits eligibility is based on employment status. Full-time (FT) Associates are eligible for all benefit programs (Student Debt Program available for FT DVMs only); Part-time Associates are eligible for those benefits with an asterisk (*). Potential as Big as Your Passion Whether you are a newly certified or an experienced vet tech, a job at Banfield opens the door to exploring the next best move in your career. We are committed to helping you grow as a vet tech by providing: Performance Development Plans (PDP) designed to help you define and achieve your career goals. Practice-paid continuing education opportunities along with the opportunity to attend partner conferences. Free membership to NAVTA, practice-paid subscription to VetFolio, and a 50% discount for VetGirl. Opportunities to lend your skills to the local communities where you live and serve . Ability to grow into leadership roles at the field and practice level. Support that helps you thrive We’ve created a structure that includes leadership and support at the hospital level, in the field, and at our headquarters, all with one goal in mind: helping you deliver quality care for all pets. Commitment to community wellness Through volunteering efforts, and our programs designed to benefit local shelters and rescues, we strengthen the pet-human connections in our communities. Discover how we support the wellbeing of our people and profession. WE ARE A DRUG-FREE, SMOKE-FREE, EQUAL OPPORTUNITY EMPLOYER. Banfield Pet Hospital® strongly supports and values the uniqueness of all individuals and promotes a work environment where diversity is embraced. Banfield Pet Hospital is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity and expression, age, genetic information, status as a protected veteran, or status as a qualified individual with disability. Banfield Pet Hospital complies with all applicable federal, state and local laws governing nondiscrimination in employment in every Banfield location. We believe that embracing inclusion and diversity enables us to live our Purpose: A BETTER WORLD FOR PETS. LI-SH1

If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. We are hiring a full-time Licensed Veterinary Technician (LVT) Shift Lead to support one or more of the following Banfield Pet Hospital locations: Dallas Forest: 6041 Forest Ln, Dallas, TX 75230 Dallas North: 5500 Greenville Ave, Ste 900, Dallas, TX 75206 Lakewood: 7331 Gaston Ave, Dallas, TX 75214 The pay range for this role is $ 25.40 - $36.69 /hour.

The pay range listed reflects a general hiring range for the area and the first level of the job, with the specific rate determined based on the candidate’s experience, skill level, abilities, education, and may vary depending on location and minimum wage laws. SUMMARY OF JOB PURPOSE AND FUNCTION Banfield aspires to be a practice where, as a team, we make a positive impact on pet health care in hospitals, communities, and the field of veterinary medicine. And, we believe hiring people with diverse perspectives, ideas, and cultures, permits us to deliver to the highest quality of preventive care.

As a Banfield Licensed Veterinary Technician, you will work alongside pet health care industry experts to make a difference in the lives of the pets and clients we serve. With the chance to utilize your veterinary knowledge, communication skills, and love for pets, this role will afford you the opportunity to define a clear career path for continued growth and learning. ROLE RESPONSIBILITIES Actively recruit new clients by promoting hospital services, Optimum Wellness Plans, preventative care and pet health needs.

Manage routing the flow of clients and pets to ensure superior client care and maximum productivity of the veterinary medical team. Provide professional, efficient and exceptional service at all times. This includes encouraging hospital visits, welcoming clients and pets, ensuring that they are comfortable in the hospital, educating them about their pet's health, performing or preparing procedures that do not require veterinarian assistance, completing preparatory work for other procedures, and monitoring hospitalized or surgical pets.

Upon approval from supervising veterinarian, perform veterinary technician appointments. All appointments must be under the direction and supervision of veterinarian and in compliance with state law. Assist incoming clients by completing the required documentation, entering all pet information and history in the computer, utilizing proper collars and tags for identification, and ensuring prompt service.

Assist outgoing clients by providing all necessary instructions, information and invoices, dispensing prescription items per the veterinarian's instructions, selling retail products and scheduling future appointments. Manage the finances by maintaining accurate balances and utilizing proper opening and closing procedures. Act as the extra eyes, ears and hands for the veterinarian to ensure the best quality pet care and to maximize the veterinarian's productivity and communicate with the other associates to maintain the flow of patients.

Obtain relevant information and history from clients and maintain proper and complete medical charts. Ensure the safety of pets, clients and associates by utilizing safe restraining techniques, following standard protocols, and maintaining clean, sterile and organized treatment areas, exam rooms and labs. Assist with surgery as applicable.

Train and mentor new paraprofessional associates. Quality check medical records, go home medications, regulatory documentations, hospital cleanliness, and timeliness of doctors seeing exam room patients. Utilize technical skills to the fullest, within state practice acts regarding the duties of credentialed veterinary technicians.

Conduct administrative functions as necessary.

Leadership Responsibilities: Assist Practice Manager in developing an efficient, productive hospital team that provides the highest quality care and service to the most pets and clients, following all Banfield protocols and practices, as well as all local, state and federal laws, focusing the team to achieve practice priorities while building our culture and brand. Support Practice Manager in hospital labor management. May assist Practice Manager in the selection, training, and day-to-day supervision of the paraprofessional team. Assist Practice Manager in creating an environment where a team can deliver quality, efficient and effective veterinary care to pets. Provide effective communication between associates, clients, hospital leadership and Central Team Support. Ensure all hospital associates adhere to Banfield dress and grooming guidelines. Prepare whole team on cases scheduled for the day, assist with any transfers of cases from day before or external referrals to provide continuity of care, triage the treatment board. Assist Practice Manager in identifying potential “bottlenecks” and formulating solutions to remove barriers in medical operations that would impede the doctors in providing world class preventive care and client service. Confer with field leadership and assist with client resolution decisions, invoice adjustments and client experience exceptions. Address broken equipment issues and assist in inventory management.

Requirements Veterinary Technician Certification or Licensure (CVT, RVT, LVT, or LVMT) Preferred Associate’s or Bachelor’s degree from an AVMA accredited veterinary technology program. Commitment beyond qualifications Being a veterinary technician requires much more than AVMA certified credentials. It means bringing your talents, skills, dedication, and a desire for developing alongside your peers.

But, most importantly, it means showing up each day with a passion for pets and working with others who believe preventive care is the key to helping pets achieve long and healthy lives. As we do with all our associates, we look to our vet techs to adopt our Five Principles — Quality, Responsibility, Mutuality, Efficiency and Freedom. And, while your on-paper qualifications are of course important, we actively seek out vet techs who thrive on delivering outstanding client and pet experiences.

Your wellbeing matters We know that your real passion for pet well-being is why you chose this profession. At Banfield, we believe it is just as important to support the well-being of those who devote their lives to this cause. Here at Banfield, we prioritize your well-being and professional growth by offering a comprehensive total rewards package, including health, wellness, and financial support for you, your family, and even your pets.

We value work-life balance too! Check out some of our “Meow-velous” benefits: Comprehensive Medical, Dental, and Vision Insurance: Enjoy peace of mind knowing your health and wellness are our top priorities. We've got your essential medical, dental, and vision care covered.

Generous Retirement Plans (401(k) and Roth): Invest in your future and enjoy a generous company match to help you build a secure financial future.* Best-in-Class Student Debt Relief Program (for Full-Time DVMs): At Banfield, we understand the significant financial burden of student debt on veterinarians. We are committed to supporting our veterinary professionals and believe that addressing student debt is crucial for the long-term health of the veterinary profession.

Paid Time Off and Holidays: Take a break, recharge your wellbeing, and celebrate days of personal significance with paid time off and holidays.* Top-Tier Mental Health and Wellbeing Resources: Your mental health matters. Access our industry-leading resources, including free coaching and counseling sessions, to support your overall wellbeing and help you thrive.* Associate Life Insurance (company-paid) & Supplemental Life Insurance: Protect your loved ones with our company-paid Associate life insurance and have the option to purchase additional coverage for extra peace of mind.

Company-Paid Short- and Long-Term Disability: Feel secure knowing that if you face a temporary or long-term disability, you’ll have financial protection.

Flexible Spending Accounts (FSA): Save on healthcare and dependent care expenses by setting aside pre-tax money. It's a smart way to manage your budget and take care of your needs.

Health Savings Account (HSA): Make the most of your healthcare dollars with a tax-advantaged HSA, allowing you to pay for medical expenses with pre-tax funds.

Paid Parental Leave: We support growing families with paid parental leave for both birth and adoption, giving you precious time to bond with your new family addition.

Continuing Education Allowance (for Eligible Positions): Banfield is committed to supporting the professional growth of our Associates. This allowance provides financial assistance to pursue continuing education opportunities.* Back-Up Child and Elder Care & Family Support Resources: When life's unpredictable moments arise, our backup care and family support benefits provide the help you need to keep things running smoothly.* Fertility and Family Building Support: We're here for you on your journey to parenthood, offering comprehensive support for fertility treatments and family-building options.

Digital Exercise Therapy: Stay active and healthy with our digital exercise therapy program, designed to fit your busy lifestyle, and keep you moving.

Voluntary Protection Benefits: Get peace of mind with protection against the unexpected. You can purchase coverage to help support you financially during hospital stays, critical illness, and accidents.* Legal Plan: Gain extra peace of mind with our affordable and accessible legal plan which includes coverage for a wide range of legal needs.* Identity Protection: Identity Protection helps safeguard your personal information by alerting you to suspicious activity and providing support if your information is stolen.* Commuter Benefits: Say goodbye to commuting stress with our commuter benefits, making your daily journey more convenient and cost-effective.* Three Free Optimum Wellness Plans for Pets: We care about your furry friends too! Enjoy three free wellness plans to ensure your pets receive the best preventive and general care.* Exclusive Discounts: Unlock a world of savings with our wide variety of exclusive discounts on products and services, making life more affordable and enjoyable.* Benefits eligibility is based on employment status. Full-time (FT) Associates are eligible for all benefit programs (Student Debt Program available for FT DVMs only); Part-time Associates are eligible for those benefits with an asterisk (*). Potential as Big as Your Passion Whether you are a newly certified or an experienced vet tech, a job at Banfield opens the door to exploring the next best move in your career. We are committed to helping you grow as a vet tech by providing: Performance Development Plans (PDP) designed to help you define and achieve your career goals. Practice-paid continuing education opportunities along with the opportunity to attend partner conferences. Free membership to NAVTA, practice-paid subscription to VetFolio, and a 50% discount for VetGirl. Opportunities to lend your skills to the local communities where you live and serve . Ability to grow into leadership roles at the field and practice level. Support that helps you thrive We’ve created a structure that includes leadership and support at the hospital level, in the field, and at our headquarters, all with one goal in mind: helping you deliver quality care for all pets. Commitment to community wellness Through volunteering efforts, and our programs designed to benefit local shelters and rescues, we strengthen the pet-human connections in our communities. Discover how we support the wellbeing of our people and profession. WE ARE A DRUG-FREE, SMOKE-FREE, EQUAL OPPORTUNITY EMPLOYER. Banfield Pet Hospital® strongly supports and values the uniqueness of all individuals and promotes a work environment where diversity is embraced. Banfield Pet Hospital is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity and expression, age, genetic information, status as a protected veteran, or status as a qualified individual with disability. Banfield Pet Hospital complies with all applicable federal, state and local laws governing nondiscrimination in employment in every Banfield location. We believe that embracing inclusion and diversity enables us to live our Purpose: A BETTER WORLD FOR PETS. ​ This posting will remain open for a minimum of two weeks from the position posted date. LI-SH1

Murwillumbah Family Doctors | Northern Rivers Health Hub & Cabarita Beach Medical This is your opportunity to step up from a traditional single-clinic Practice Manager role. We’re looking for an experienced, capable Practice Manager who is ready to take on broader responsibility across a private, doctor owned GP and multi-disciplinary health hub . If you enjoy leading teams, improving systems, and having real influence over how a practice runs and grows, this role offers the scope and reward to match.

The Opportunity You will lead operations across: • Murwillumbah Family Doctors- (the core GP practice within the Northern Rivers Health Hub) • The Northern Rivers Health Hub — a multi-disciplinary facility offering Physiotherapy, Exercise Physiology, Pharmacy, Pathology, Beauty & Wellness, and other allied health services in a heritage-listed refurbished building • Cabarita Beach Medical- Our smaller, but growing beachside practice. This is a multi-site role with genuine potential and the ability to work, be part of or grow a management team. You’ll have the opportunity to shape culture, lift operational performance, and play an active part in the next stage of the group’s development.

Why This Role Stands Out Most Practice Manager positions focus on keeping one clinic running smoothly. This role gives you wider influence and a more interesting brief: • Operational leadership across GP and allied health services • Opportunity to lead and develop a larger, more diverse team • Direct involvement in systems improvement, financial performance, and service quality • Close collaboration with ownership on the growth of the group • A varied, progressive environment rather than a static single site It’s a role with real scope, meaningful challenge, and the satisfaction that comes from making a visible difference. Key Responsibilities • Lead day-to-day operations and team performance across the sites • Support and develop reception, nursing, and administrative staff • Oversee billing processes, financial reporting, and operational efficiency • Maintain high standards of patient experience and compliance • Contribute to recruitment, rostering, and a positive team culture • Work alongside ownership to identify opportunities for improvement and growth About You You’re an experienced Practice Manager (or equivalent) with a strong track record in general practice or multi-disciplinary healthcare.

You’re organised, commercially aware, and confident leading teams. You enjoy solving problems, improving how things work, and taking ownership of results. Multi-site experience is highly regarded but not essential if you have the capability and drive.

The Package This is a more senior, broader role than a typical single-site Practice Manager position. Remuneration will reflect the increased scope and responsibility, and will sit above standard practice manager packages. We also have the flexibility to split the role into multiple roles depending on applicants.

Full details will be discussed with shortlisted candidates. Murwillumbah Family Doctors | Northern Rivers Health Hub | Cabarita Beach Medical

Full job description Job Type: Full-time About the Role We are seeking an enthusiastic, creative, and compassionate Activities Co-ordinator to join our clients home team. The successful candidate will be responsible for planning, organising, and delivering engaging activities that promote the physical, emotional, and social wellbeing of our residents. Key Responsibilities Plan and coordinate a varied programme of activities and events. Encourage resident participation and engagement. Organise both group and one-to-one activities tailored to residents' interests, abilities, and needs. Arrange outings, entertainment, and special events. Work closely with care staff, residents, and families to ensure activities are meaningful and person-centred. Maintain accurate records of activities and resident participation. Ensure all activities are delivered safely and in accordance with care home policies and procedures. Essential Requirements Excellent communication and interpersonal skills. A caring, patient, and positive attitude. Ability to work independently and as part of a multidisciplinary team. Strong organisational and planning skills. Desirable Relevant qualification in Health & Social Care, Recreation, Activity Provision, or a related field.

Experience in organising community events, entertainment, and wellbeing activities.

What We Offer Competitive pay. Ongoing training and professional development opportunities. Supportive and friendly working environment. Company pension scheme. Paid annual leave.

Care Manager - £45,000 per annum Location: Plymouth, Devon Salary: £45,000 per annum Job Type: Permanent, Full-Time Are you an experienced Care Manager looking for an exciting opportunity to lead a care service and make a genuine difference? We are recruiting for an ambitious and growing care provider in Plymouth, delivering high-quality, person-centred care and support. Offering a range of services including domiciliary care, complex care and specialist support, the organisation is committed to delivering outstanding outcomes for the people it supports. This is an excellent opportunity for a confident, commercially aware Care Manager to take responsibility for the operational performance, quality and continued growth of the service. The Role As Care Manager, you will play a key role in ensuring the service operates effectively, meets CQC standards and consistently delivers exceptional levels of care.

Key responsibilities include: Overseeing the day-to-day operations of the care service. Ensuring excellent standards of care, safeguarding and CQC compliance. Leading, supporting and developing a dedicated team of care professionals. Identifying opportunities for service growth and new business development. Building strong relationships with local authorities, commissioners, clients and families. Monitoring service performance, staffing, budgets and care quality. Promoting a positive, person-centred culture focused on continuous improvement.

About You We are particularly interested in candidates who have: Proven experience in care management, ideally within domiciliary care or homecare services. Excellent knowledge of CQC regulations, safeguarding and quality standards. NVQ Level 5 in Health & Social Care Leadership and Management, or a willingness to work towards it.

Strong leadership, communication and organisational skills.

Experience managing care teams and delivering high-quality services. Commercial awareness and the ability to support business growth. A genuine passion for delivering outstanding care.

What's on Offer? £45,000 annual salary. An exciting leadership opportunity within a growing care organisation.

The opportunity to influence service quality and operational performance. A supportive and ambitious working environment. The chance to make a real difference to the lives of people receiving care.

Interested? If you're an experienced Care Manager with strong operational skills, excellent knowledge of care standards and a passion for delivering outstanding services, we'd love to hear from you. Apply today to learn more about this exciting Care Manager opportunity in Plymouth.

Coburg Banks Limited is acting as an Employment Agency in relation to this vacancy.

Join our team as a Senior Care Assistant in Medway! Work across our Mid-Kent Hub, covering areas including Gravesend, Dartford, Rochester, Chatham, Gillingham, Sheerness, Sittingbourne and Faversham. Night Senior for our Complex Care Department Superior Healthcare Group, established in 2006, is one of Kent's leading private Complex Care providers.

Our mission is to support individuals, including children, young people, and adults with complex and long-term health conditions, in living safely within the comfort of their homes. With a dedicated team of approximately 600 employees primarily situated across Kent, and expanding operations in Essex, Sussex, and Hampshire, we are committed to delivering exceptional care to those in need.

Why Join Us?

At Superior Healthcare, we prioritize the growth and development of our teams. As our service expands, we offer an exciting opportunity to join our Complex Care team as a Senior Care Assistant in Medway. We provide paid, specialist training to equip you with the necessary skills to confidently meet the varied needs of our clients, facilitating both personal and professional growth.

Shift Pattern: Permanent Contract with a minimum of 35 hours per week Rolling Rota (i.e. 3 on/3 off or 4 on/ 4 off etc.) Rota issued in advance This is a Night Senior role only To learn more about the role, apply now or contact Lynsey at 01227 774878 or . Please note that we are unable to provide Sponsorship Superior Healthcare is proud to be an Equal Opportunities Employer. Employment is subject to an Enhanced DBS check and professional references. SHCLBA

Bring your enthusiasm and creativity to our fun, supportive team, when you join Signature Senior Lifestyle as a Wellbeing and Lifestyle Assistant at our luxury care and nursing home in Hertford. What Signature Offer £13.45 per hour Shift times: 07:00-19:30 Bank shifts available - no set hours per week, you will be offered shifts as and when available Up to 30 days annual leave, plus 8 bank holidays, depending on length of service Workplace pension Free meals on shift for staff working 6 hours Life Assurance Scheme ‘Blue Light' discount scheme eligible Refer A Friend Incentive £50 voucher and up to £1,000 cash bonus Staff recognition scheme – Purple Heart Award Ongoing career training and development Employee Assistance Programme, occupational health support and wellbeing services Plus cycle to work scheme, study support, long service awards and more Transport Links Commuting – Hertford East (0.6 miles) and Hertford North (0.7 miles) Bus number – 324 (0.3 mile walk) Free parking on site for car drivers Your Role at Signature From floristry to folk music, as Wellbeing and Lifestyle Assistant, you'll bring a wealth of ideas to improve and maintain our residents' wellbeing. You'll produce a packed daily schedule that caters to residents' physical, social, emotional and spiritual needs.

You'll also organise key events throughout the year such as our Summer Fete. You'll be considerate of the diverse needs of individuals in a group situation, and aware of everyone's personal care needs. Meaningful activities enhance our residents quality of life and that is why it is important to understand their likes and dislikes.

You'll also gain regular feedback from residents and provide activity reports to the General Manager. Internally, this role is called Hospitality Assistant, if you are successful this will be your job title. You will be required to work across a range of departments including Housekeeping, Food & Beverage and Wellbeing & Lifestyle.

Responsibilities will vary on each shift depending on which department you are supporting. What we're looking for We are kind and compassionate. Positive and resilient.

Proactive and organised. Honest and accountable. Passionate and keen to develop.

If this sounds like you, you'll fit right in. You don't need experience to become a Wellbeing and Lifestyle Assistant, just good written and verbal communication, IT skills and a full, clean driving license. A working knowledge of health and safety legislation, and a Level 2 (QCF) Supporting Activities Provision in Social Care is a big advantage.

About Signature Signature Senior Lifestyle offer unrivalled residential and dementia care in luxury homes. We strive for excellence in everything we do, and make a real difference to our residents' lives. Our team is one of our biggest assets.

We cultivate a supportive environment for our people, with tailored training and career development at all levels. Wake up to the team spirit inside you. Apply to Signature Senior Lifestyle today.

Job Title: Occupational Health and Wellbeing Manager Location : UK Wide Salary: Competitive, car allowance and completion bonus Job Type: Full Time, Fixed Term Contract (6 Months) - Monday to Friday Start Date: Immediate Start Available The Role : DB Cargo UK is currently recruiting for an experienced Occupational Health and Wellbeing Manager to join our People team on a 6-month fixed-term contract with a national remit. Working across our UK network, you will lead and coordinate occupational health and wellbeing provision, ensuring our colleagues have access to a high-quality, proactive and supportive service. You will work closely with senior leaders, operational managers and external providers to shape wellbeing initiatives, support attendance management and drive continuous improvement. This role requires a strong balance of people focus and commercial awareness. We're looking for a leader who can ensure occupational health services deliver both positive colleague outcomes and sustainable business value, while always placing the health, safety and wellbeing of our people at the center of decision making. Regular travel across DB Cargo UK locations will be required.

What will you be doing?

Lead the delivery and continuous improvement of occupational health services across DB Cargo UK. Support the management of occupational health suppliers and monitor service performance. Develop and implement occupational health and wellbeing strategies, policies and initiatives.

Support managers with sickness absence, rehabilitation and return-to-work processes. Provide expert advice on occupational health referrals and case management. Use people and wellbeing data to identify trends, risks and opportunities for improvement.

Manage occupational health and wellbeing budgets, ensuring services deliver quality, value and positive outcomes for colleagues. Ensure compliance with legislation, standards and best practice. Build strong relationships with stakeholders across the business.

Champion a positive wellbeing culture that supports engagement, safety and performance.

Who are we looking for?

Qualified Occupational Health professional. CIPD Level 7 qualified or equivalent. Significant experience in an Occupational Health or Wellbeing leadership role. Strong stakeholder, supplier and contract management skills.

Experience supporting absence management and wellbeing programmes. Commercially minded, with the ability to balance operational needs, colleague wellbeing and service effectiveness. Excellent communication, influencing and analytical skills.

Experience within rail, transport, logistics or another safety-critical environment would be advantageous. Full UK driving licence and willingness to travel regularly.

What matters to you?

Competitive salary, plus car allowance and completion bonus Monday to Friday working pattern. Enhanced pension scheme. Employee Assistance Programme.

Health and wellbeing support. Access to employee benefits portal and retail discounts. Opportunity to make a meaningful impact across a national workforce.

Work with one of the UK's leading rail freight operators.

Why DB Cargo UK?

At DB Cargo UK, we keep the country moving through safe, sustainable and innovative rail freight solutions. Whether working in operations, engineering, commercial or support functions, our people are at the heart of everything we do. This role offers the opportunity to influence occupational health and wellbeing across a diverse national workforce and help shape a great place to work.

Inclusion & Diversity: DB Cargo UK is committed to creating a diverse and inclusive workplace where everyone feels valued, respected and able to achieve their full potential. Be Part of Something That Matters to You : If you are an experienced Occupational Health professional looking for an opportunity to make a real difference across a national organisation, we would love to hear from you. Apply today and help shape the future of health and wellbeing at DB Cargo UK. Please click APPLY to send your CV for this role.

Candidates with experience of: Occupational Health & Wellbeing Lead, Occupational Health Manager, Health and Wellbeing Manager, Occupational Health Lead, Health and Wellbeing Lead, Workplace Health Manager, Occupational Health Services Manager, Employee Health Manager, People Health & Wellbeing Manager, Health and Wellbeing Business Partner, Occupational Health Business Partner, Health & Wellbeing Manager, may also be considered for this role.

Company Description No better chance, no greater care Genea are world leaders in fertility treatment, providing industry-leading success rates for over 35 years and a passionate commitment to exceptional care for every patient. With over 50 specialists working across Australia, Genea is a growing business constantly innovating to lift the bar and improve outcomes for patients. At the core of our business are our people.

We work hard to create a workplace that is inclusive, engaging and diverse. Genea is a certified Inclusive Employer (24/25) and Family Friendly Certified workplace, and we offer numerous benefits to staff and truly value the contribution of every individual. Job Description We currently have an exciting opportunity for a Risk, Quality and Compliance Manager to join our Sydney CBD team on a full-time basis, covering a 12-month period of maternity leave.

This role leads the development, implementation, and ongoing review of risk management and quality systems and processes on a national basis. Reporting to the CEO, the role is responsible for ensuring compliance, driving a culture of continuous improvement, and overseeing all aspects of risk management, quality assurance, and compliance activities across the organisation, including incident management, complaints handling, and change management. Key Responsibilities Clinical Governance & Risk Framework Oversee clinical governance across the organisation, including leading the coordination and function of the Medical Advisory Committee and Risk, Safety and Quality national meetings.

Lead the development and implementation of a comprehensive risk management and compliance framework for the fertility business, ensuring alignment with industry standards and regulatory obligations. Design and implement effective reporting strategies to monitor, evaluate, and communicate performance against the risk and compliance framework across all levels of the organisation. Champion a proactive risk-aware culture, embedding risk management principles into daily operations, decision-making, and organisational values.

Provide expert advice to executive leaders, managers and clinicians on patient safety, risk management and quality systems. Develop, review and implement policies, procedures and clinical governance frameworks. Manage, respond to, and resolve serious complaints in a timely and effective manner.

Prepare and coordinate responses to regulatory complaints and enquiries received from government bodies. Manage and coordinate relationships with all relevant federal, state, and local accreditation and regulatory bodies, ensuring timely reporting, audit readiness, and ongoing compliance with healthcare and fertility industry requirements. Review and approve the company's consent forms and documentation.

Manage the company's privacy framework, including the assessment and resolution of privacy-related complaints. Support and advise departments across the business on relevant legislation and regulatory requirements. Translate legislative and accreditation requirements into effective policy and practice.

Prepare the company for external audits. Enhance and maintain the operational Quality Management System (QMS), supporting accreditation standards, process consistency, and clinical and operational excellence. Drive continuous improvement initiatives by identifying gaps, analysing incidents or near-misses, and fostering a culture of learning, accountability, and patient safety.

Facilitate education and coaching to build capability in quality improvement, incident management and patient safety. Promote a culture of transparency, learning and continuous improvement across the organisation.

Qualifications To be successful in this role, you will have solid experience working as the Head of Risk in a complex healthcare environment. You will bring strong leadership skills, sound risk and compliance judgment, and a strategic mindset with the ability to partner with the business and support operations. Minimum Requirements Proven experience as a Quality and Risk Manager.

An appropriate tertiary qualification relevant to risk and quality management in the healthcare industry. Strong communication and presentation skills, with experience engaging regulators and senior executives. Strong understanding of either RTAC Code of Practice or the National Safety and Quality Health Service Standards (NSQHS) is desirable.

Demonstrated experience developing risk management frameworks, audit planning, and reporting. Demonstrated understanding of the reporting and compliance requirements of key government and other regulatory bodies. Proven ability to translate legislative and accreditation requirements into effective policy and practice, and to make sound decisions on complex and technical matters.

Strong stakeholder management skills, with an open and proactive approach to understanding, learning, and problem-solving.

Additional Information Our staff tell us it is the people they work with that makes them stay. That, and our exceptional success rates. It is pretty special working for one of Australia's leading Fertility clinics.

And what's in it for you? We know it's important to look after our staff, so Genea offers a number of perks including; Glow - Our online recognition and rewards portal. Access discounts at over 350 retailers as well as accessing recipes, fitness classes and mindfulness sessions Learning and development – Ongoing opportunities for continuous education through Education Days, internal development, conference opportunities and companywide initiatives Certified Family Friendly workplace 2025/26 Genea is committed to providing a workplace that is diverse, equitable and inclusive.

It is important to us that our hiring process is accessible and open to all, we welcome applications from Indigenous Australians, people with disability, people from diverse cultural and linguistic backgrounds, mature age workers and LGBTIQA people. Please contact our recruitment team ( [email protected] ) if we can help with any reasonable adjustments to enable you to participate in the job application process

OBJECTIVES OF THE PROGRAMME WHO’s work in countries operationalizes the General Programme of Work (GPW14) and the European Programme of Work 2025-2029 (EPW2). GPW14 focuses on accelerating progress toward Health for All by strengthening systems for health, improving access to essential services, advancing preparedness and resilience, and reducing health inequalities. EPW2, endorsed at RC75 following extensive consultation with Member States, reaffirms WHO/Europe’s role in bringing unique value to countries through five core functions: 1. International knowledge hub for health – providing authoritative evidence, norms, policies and best practices from across the Region and globally to inform national public health decision-making. 2. Impartial coordinator for everyone’s health – convening national stakeholders and partners to align strategies and support coherent, multisectoral responses to shared health challenges. 3. Leader in tracking and managing cross-border health threats – supporting surveillance, preparedness, and coordinated action on public health emergencies in line with the Preparedness 2.0 agenda. 4. Driver of health system transformation – advising national authorities on evidence-informed reforms and policies that strengthen health systems and improve performance. 5. Voice for health equity – helping countries identify who is being left behind and integrating equity considerations into health policies and strategies. In this context, WHO Country Offices enable the translation of global and regional commitments into national action. They support Member States by providing strategic advice, convening dialogue across sectors and partners, connecting national authorities with WHO’s technical expertise, and facilitating the use of evidence and best practices to inform policy. DESCRIPTION OF DUTIES 1. Provide input to and manage the implementation of the country level OSL strategy, annual workplan, business-continuity arrangements and emergency logistics plans, ensuring alignment with WHO rules, policies, technical standards, programme priorities and available resources. 2. Coordinate supply-chain planning for health commodities, medical equipment and operational supplies, including demand forecasting, supply planning, prioritization, requisition follow-up, shipment tracking and coordination with procurement, finance and technical teams. 3. Oversee importation, customs clearance, reception, transportation, warehousing and distribution, resolving complex constraints and holding freight forwarders, transporters and other service providers accountable for contractual performance and service quality. 4. Ensure effective warehouse and inventory operations, including stock controls, traceability, storage conditions, cold-chain requirements, shelf-life monitoring, physical inventories, loss prevention, incident management and timely disposal of unserviceable or expired items. 5. Coordinate national and subnational distribution plans, including rapid deliveries to priority, hard-to-reach and emergency-affected locations, and support inter-agency convoys and common logistics arrangements where appropriate. 6. Lead emergency logistics readiness and surge capacity through risk-based contingency stocks, framework arrangements, scenario planning, field assessments and rapid identification of logistics capacity, needs, risks and gaps; recommend timely corrective and preparedness measures to management. 7. Liaise with national authorities, UN agencies, the Health and Logistics Clusters, partners and service providers; represent WHO in relevant logistics coordination mechanisms and negotiations within delegated authority. 8. Support the establishment, update and enforcement of OSL standard operating procedures, internal controls, quality-assurance arrangements and risk-mitigation measures. Ensure compliance with WHO requirements, donor conditions, good storage and distribution practices, contractual obligations and audit recommendations, and lead corrective action where gaps are identified. 9. Monitor OSL performance, financial and risk-monitoring mechanisms, including relevant KPIs, dashboards, service-provider performance measures and BMS records; analyze trends and provide evidence-based recommendations to senior management and emergency coordination structures. 10. Supervise and guide OSL personnel as assigned, including workforce planning, delegation, coaching, staff development and performance management promote teamwork, knowledge sharing and compliance with established procedures. REQUIRED QUALIFICATIONS Education Essential: A first-level university degree (Bachelor's level) in supply chain management, logistics, business or public administration, engineering, pharmacy, health sciences or another field relevant to the functions of the position from an accredited/recognized institution. Desirable: An advanced university degree (Master's level) in one of the above fields. Professional certification in humanitarian logistics, supply-chain management, transport, warehousing Training in information management systems and their application to supply-chain monitoring. Experience Essential: At least five years of progressively responsible professional experience, at the national and/or international level, in logistics or supply-chain operations, including experience supporting emergency or humanitarian operations, coordinating multiple supply-chain functions, previous experience in team management Desirable: Experience providing strategic advice to senior management and leading logistics or supply-chain operations across multiple locations in a complex field setting. Relevant experience with WHO, the United Nations system, Health or Logistics Cluster partners, a recognized humanitarian organization or an international nongovernmental organization. Experience in health logistics, import/export and customs administration, warehouse and inventory management, cold chain, last-mile distribution, emergency preparedness, service-provider or contract management, and performance, financial or risk monitoring. Proven experience in managing a team Functional Skills • Advanced knowledge of end-to-end supply-chain and logistics management in emergency and humanitarian settings, including strategic planning, forecasting, transport, customs clearance, warehousing, inventory control, cold chain and distribution. • Strong strategic, analytical, planning and organizational skills, with the ability to translate programme priorities into supply-chain strategies, governance arrangements, SOPs, KPIs and practical risk-based solutions in complex and rapidly changing operating environments. • Demonstrated ability to lead and develop a multidisciplinary team, manage resources and performance, establish priorities, make sound decisions under pressure and maintain business continuity in high-risk operations. • Excellent interpersonal, advisory, coordination and negotiation skills, with the ability to influence decisions, build consensus and engage senior national authorities, UN entities, humanitarian partners and service providers with tact and diplomacy. Other Skills (e.g. IT) • Excellent knowledge of Microsoft Office applications and demonstrated ability to use ERP and supply-chain information systems, including BMS or comparable platforms. • Advanced skills in database and dashboard use for demand forecasting, shipment tracking, inventory management, distribution monitoring, KPI reporting and data-quality assurance. • Working knowledge of communications and emergency logistics equipment, including radios and satellite telephones, is desirable. WHO Competencies Teamwork Respecting & promoting individual and cultural differences Communication Producing results Creating an empowering and motivating environment Ensuring the effective use of resources Use of Language Skills Essential: Expert knowledge of English. Expert knowledge of Ukrainian. Desirable: Intermediate knowledge of any other UN language. REMUNERATION Remuneration comprises an annual base salary starting at USD 64,825 (subject to mandatory deductions for pension contributions and health insurance, as applicable) and 30 days of annual leave. ADDITIONAL INFORMATION Staff members separated due to the 2025 Prioritization and Realignment Process will receive special consideration according to the applicable regulatory framework. This vacancy notice may be used to fill other similar positions at the same grade level. Only candidates under serious consideration will be contacted. A written test and/or an asynchronous video assessment may be used as a form of screening. In the event that your candidature is retained for an interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position. WHO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU)/United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: http://www.whed.net/. Some professional certificates may not appear in the WHED and will require individual review. According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. Any appointment/extension of appointment is subject to WHO Staff Regulations, Staff Rules and Manual. The Director-General retains the discretion to not make any appointment to this vacancy, to make an appointment at a lower grade, or to make an appointment with a modified job description, including shortening the duration of the appointment. WHO is committed to creating a diverse and inclusive environment of mutual respect. WHO recruits and employs staff regardless of disability status, sex, gender identity, sexual orientation, language, race, marital status, religious, cultural, ethnic and socio-economic backgrounds, or any other personal characteristics. WHO is committed to achieving gender parity and geographical diversity in its staff. Women, persons with disabilities, and nationals of unrepresented and underrepresented Member States (https://www.who.int/careers/diversity-equity-and-inclusion) are strongly encouraged to apply. Persons with disabilities may request reasonable accommodations (modifications or adjustments to the application or recruitment process) to support their participation in the application and recruitment process. Please send an email to [email protected] with your full name, the vacancy number you are applying for, and specific details of the accommodation needed in your request. An impeccable record for integrity and professional ethical standards is essential. WHO prides itself on a workforce that adheres to the highest ethical and professional standards and that is committed to put the WHO Values Charter into practice. WHO has zero tolerance towards sexual exploitation and abuse (SEA), sexual harassment and other types of abusive conduct (i.e., discrimination, abuse of authority and harassment). All members of the WHO workforce have a role to play in promoting a safe and respectful workplace and should report to WHO any actual or suspected cases of SEA, sexual harassment and other types of abusive conduct. To ensure that individuals with a substantiated history of SEA, sexual harassment or other types of abusive conduct are not hired by the Organization, WHO will conduct a background verification of final candidates. WHO has a smoke-free environment and does not recruit smokers or users of any form of tobacco. For information on WHO's operations please visit: http://www.who.int. WHO also offers wide range of benefits to staff, including parental leave and attractive flexible work arrangements to help promote a healthy work-life balance and to allow all staff members to express and develop their talents fully. The statutory retirement age for staff appointments is 65 years. For external applicants, only those who are expected to complete the term of appointment will normally be considered. Please note that WHO's contracts are conditional on members of the workforce confirming that they are vaccinated as required by WHO before undertaking a WHO assignment, except where a medical condition does not allow such vaccination, as certified by the WHO Staff Health and Wellbeing Services (SHW). The successful candidate will be asked to provide relevant evidence related to this condition. A copy of the updated vaccination card must be shared with WHO medical service in the medical clearance process. Please note that certain countries require proof of specific vaccinations for entry or exit. For example, official proof /certification of yellow fever vaccination is required to enter many countries. Country-specific vaccine recommendations can be found on the WHO international travel and Staff Health and Wellbeing website. For vaccination-related queries please directly contact SHW directly at [email protected]. This is a National Professional Officer position. Therefore, only applications from nationals of the country where the duty station is located will be accepted. Applicants who are not nationals of this country will not be considered. In case the website does not display properly, please retry by: (i) checking that you have the latest version of the browser installed (Chrome, Edge or Firefox); (ii) clearing your browser history and opening the site in a new browser (not a new tab within the same browser); or (iii) retry accessing the website using Mozilla Firefox browser or using another device. Click this link for detailed guidance on completing job applications: Instructions for candidates.

Operations Officer - (2604652)

Grade: P2

Contractual Arrangement: Temporary appointment under Staff Rule 420.4

Contract Duration (Years, Months, Days): 3 Months

Job Posting

: Oct 22, 2026, 10:07:33 AM

Closing Date

: Nov 4, 2026, 5:59:00 PM

Primary Location

: Guinea-Bissau-Bissau

Organization

: AF_GNB Guinea Bissau

Schedule

: Full-time

IMPORTANT NOTICE: Please note that the deadline for receipt of applications indicated above reflects your personal device's system settings.

OBJECTIVES OF THE PROGRAMME

The Mission of the WHO Health Emergencies Programme (The Programme) is to help countries, and to coordinate international action, to prevent, prepare for, detect, rapidly respond to, and recover from outbreaks and emergencies.

DESCRIPTION OF DUTIES

During deployment, the duty station may change, and duties may be modified, based upon the technical needs of the Programme. The incumbent will perform all or some of the following duties:1. Adapt and implement procedures, in compliance with existing policies and SOPs, for the administration, monitoring, control and evaluation of human, financial and material resources processes. 2. Support the formulation of general and specific budgetary estimates for the emergency preparedness, response and recovery activities; ensure the management of funding allocations and awards; track and report on financing against budget; support, monitor and report on financial implementation in compliance with WHO rules, emergency SOPs and delegations of authority.3. Provide administrative support in the implementation of emergency operations through initiation of relevant proposals for all planned activities, in cooperation with the resource mobilization team, follow-up on donor proposals and reporting deadlines; ensure payments are made to support emergency programme plans and in compliance with rules and procedures.4. Provide a range of human resources services, including forecasting future needs, facilitating rapid deployment of surge staff and international responders, sourcing, recruitment, medical clearance, travel to the relevant duty station, entry formalities, briefing and training, on-site administrative support, de-briefing and performance evaluations. Track and report on HR requirements against plans, status of filled positions/vacancies, in collaboration with the relevant Regional Office and/or HQ.5. Manage procurement of services and all necessary supplies required for support of the incident management, track inventory, coordinate with logistics and HR to provide supplies and equipment to the local response team. Participate in local contract review committees and ensure best value for money in procurement practices as per the delegated authority. Ensure appropriate asset management, provide relevant reports to the management.6.In case the Field Security Officer position is not established in the duty station, liaise with theUnited Nations Department of Safety and Security (UNDSS) and the Regional Field SecurityOfficer to ensure the safety of all WHO staff and responders, Minimum Operating Security Standards (MOSS) compliance, timely report on security related incidents, disseminate security and travel advisory information and arrange security briefings and training of staff.7. As required, manage Information Technology support services provided either by local Information technology technicians.8. Consolidate the replies to audit reports and comments, review and follow-up on any outstanding audit recommendations related to the different areas of management and administration.9. Perform any other incident-specific related duties, as required by the functional supervisor.

REQUIRED QUALIFICATIONS

Education

Essential: First university degree, in public or business administration, public health, finance or accounting, human resources management or other social studies from an accredited/recognized institute.

Desirable: Advanced university degree in public health, business or public administration.

Experience

Essential: At least two years of relevant experience, combined at the national and international levels in management and administration, including supervision of staff. Experience in supporting emergency or health outbreak operations.

Desirable: Experience in developing countries. Prior humanitarian working experience at field level, with WHO, other UN agency, health cluster partners, recognized humanitarian organizations or with an international nongovernmental organization.

Skills

• Thorough knowledge of administrative and management principles and practices (including, but not limited to the areas of Human Resources, Finance, Budget, Procurement and Security).• Excellent time management skills and the ability to work under pressure.• Demonstrated ability to act independently and exercise sound judgement.• Advanced leadership skills and proven ability to coach and motivate staff.• Skills in programme formulation, design and research development are an asset.• Proven ability to translate requirements into workable solutions.

WHO Competencies

Teamwork

Respecting and promoting individual and cultural differences

Communication

Ensuring the effective use of resources

Creating an empowering and motivating environment

Use of Language Skills

Essential: Expert knowledge of English. Expert knowledge of Portuguese.

Desirable: Intermediate knowledge of French.

REMUNERATION

WHO salaries for staff in the Professional category are calculated in US dollars. The remuneration for the above position comprises an annual base salary starting at USD 56,046 (subject to mandatory deductions for pension contributions and health insurance, as applicable), a variable post adjustment, which reflects the cost of living in a particular duty station, and currently amounts to USD 2284 per month for the duty station indicated above. Other benefits include 30 days of annual leave, allowances for dependent family members, home leave, and an education grant for dependent children.

ADDITIONAL INFORMATION

Staff members separated due to the 2025 Prioritization and Realignment Process will receive special consideration according to the applicable regulatory framework.

This vacancy notice may be used to fill other similar positions at the same grade level.

Only candidates under serious consideration will be contacted.

A written test and/or an asynchronous video assessment may be used as a form of screening.

In the event that your candidature is retained for an interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position. WHO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU)/United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: http://www.whed.net/. Some professional certificates may not appear in the WHED and will require individual review.

According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible.

Any appointment/extension of appointment is subject to WHO Staff Regulations, Staff Rules and eManual.

The Director-General retains the discretion to not make any appointment to this vacancy, to make an appointment at a lower grade, or to make an appointment with a modified job description, including shortening the duration of the appointment.

Staff members in other duty stations are encouraged to apply.

WHO is committed to creating a diverse and inclusive environment of mutual respect. WHO recruits and employs staff regardless of disability status, sex, gender identity, sexual orientation, language, race, marital status, religious, cultural, ethnic and socio-economic backgrounds, or any other personal characteristics.

WHO is committed to achieving gender parity and geographical diversity in its staff. Women, persons with disabilities, and nationals of unrepresented and underrepresented Member States (https://www.who.int/careers/diversity-equity-and-inclusion) are strongly encouraged to apply.

Persons with disabilities may request reasonable accommodations (modifications or adjustments to the application or recruitment process) to support their participation in the application and recruitment process. Please send an email to [email protected] with your full name, the vacancy number you are applying for, and specific details of the accommodation needed in your request.

An impeccable record for integrity and professional ethical standards is essential. WHO prides itself on a workforce that adheres to the highest ethical and professional standards and that is committed to put the WHO Values Charter into practice.

WHO has zero tolerance towards sexual exploitation and abuse (SEA), sexual harassment and other types of abusive conduct (i.e., discrimination, abuse of authority and harassment). All members of the WHO workforce have a role to play in promoting a safe and respectful workplace and should report to WHO any actual or suspected cases of SEA, sexual harassment and other types of abusive conduct. To ensure that individuals with a substantiated history of SEA, sexual harassment or other types of abusive conduct are not hired by the Organization, WHO will conduct a background verification of final candidates.

Mobility is a condition of international professional employment with WHO and an underlying premise of the international civil service. Candidates appointed to a fixed-term position in the International Professional category (Grades P1-D2) are eligible for Geographical Mobility and may be assigned to any activity or duty station of the Organization throughout the world.

WHO also offers wide range of benefits to staff, including parental leave and attractive flexible work arrangements to help promote a healthy work-life balance and to allow all staff members to express and develop their talents fully.

The statutory retirement age for staff appointments is 65 years. For external applicants, only those who are expected to complete the term of appointment will normally be considered.

Please note that WHO's contracts are conditional on members of the workforce confirming that they are vaccinated as required by WHO before undertaking a WHO assignment, except where a medical condition does not allow such vaccination, as certified by the WHO Staff Health and Wellbeing Services (SHW). The successful candidate will be asked to provide relevant evidence related to this condition. A copy of the updated vaccination card must be shared with WHO medical service in the medical clearance process. Please note that certain countries require proof of specific vaccinations for entry or exit. For example, official proof /certification of yellow fever vaccination is required to enter many countries. Country-specific vaccine recommendations can be found on the WHO international travel and Staff Health and Wellbeing website. For vaccination-related queries please directly contact SHW directly at [email protected].

WHO has a smoke-free environment and does not recruit smokers or users of any form of tobacco.

For information on WHO's operations please visit: http://www.who.int.

*For WHO General Service staff who do not meet the minimum educational qualifications, please see e-Manual III.4.1, para 220.

In case the website does not display properly, please retry by: (i) checking that you have the latest version of the browser installed (Chrome, Edge or Firefox); (ii) clearing your browser history and opening the site in a new browser (not a new tab within the same browser); or (iii) retry accessing the website using Mozilla Firefox browser or using another device. Click this link for detailed guidance on completing job applications: Instructions for candidates

Operations Officer - (2604652)

Grade: P2

Contractual Arrangement: Temporary appointment under Staff Rule 420.4

Contract Duration (Years, Months, Days): 3 Months

Job Posting

: Oct 22, 2026, 10:07:33 AM

Closing Date

: Nov 4, 2026, 5:59:00 PM

Primary Location

: Guinea-Bissau-Bissau

Organization

: AF_GNB Guinea Bissau

Schedule

: Full-time

IMPORTANT NOTICE: Please note that the deadline for receipt of applications indicated above reflects your personal device's system settings.

OBJECTIVES OF THE PROGRAMME

The Mission of the WHO Health Emergencies Programme (The Programme) is to help countries, and to coordinate international action, to prevent, prepare for, detect, rapidly respond to, and recover from outbreaks and emergencies.

DESCRIPTION OF DUTIES

During deployment, the duty station may change, and duties may be modified, based upon the technical needs of the Programme. The incumbent will perform all or some of the following duties:1. Adapt and implement procedures, in compliance with existing policies and SOPs, for the administration, monitoring, control and evaluation of human, financial and material resources processes. 2. Support the formulation of general and specific budgetary estimates for the emergency preparedness, response and recovery activities; ensure the management of funding allocations and awards; track and report on financing against budget; support, monitor and report on financial implementation in compliance with WHO rules, emergency SOPs and delegations of authority.3. Provide administrative support in the implementation of emergency operations through initiation of relevant proposals for all planned activities, in cooperation with the resource mobilization team, follow-up on donor proposals and reporting deadlines; ensure payments are made to support emergency programme plans and in compliance with rules and procedures.4. Provide a range of human resources services, including forecasting future needs, facilitating rapid deployment of surge staff and international responders, sourcing, recruitment, medical clearance, travel to the relevant duty station, entry formalities, briefing and training, on-site administrative support, de-briefing and performance evaluations. Track and report on HR requirements against plans, status of filled positions/vacancies, in collaboration with the relevant Regional Office and/or HQ.5. Manage procurement of services and all necessary supplies required for support of the incident management, track inventory, coordinate with logistics and HR to provide supplies and equipment to the local response team. Participate in local contract review committees and ensure best value for money in procurement practices as per the delegated authority. Ensure appropriate asset management, provide relevant reports to the management.6.In case the Field Security Officer position is not established in the duty station, liaise with theUnited Nations Department of Safety and Security (UNDSS) and the Regional Field SecurityOfficer to ensure the safety of all WHO staff and responders, Minimum Operating Security Standards (MOSS) compliance, timely report on security related incidents, disseminate security and travel advisory information and arrange security briefings and training of staff.7. As required, manage Information Technology support services provided either by local Information technology technicians.8. Consolidate the replies to audit reports and comments, review and follow-up on any outstanding audit recommendations related to the different areas of management and administration.9. Perform any other incident-specific related duties, as required by the functional supervisor.

REQUIRED QUALIFICATIONS

Education

Essential: First university degree, in public or business administration, public health, finance or accounting, human resources management or other social studies from an accredited/recognized institute.

Desirable: Advanced university degree in public health, business or public administration.

Experience

Essential: At least two years of relevant experience, combined at the national and international levels in management and administration, including supervision of staff. Experience in supporting emergency or health outbreak operations.

Desirable: Experience in developing countries. Prior humanitarian working experience at field level, with WHO, other UN agency, health cluster partners, recognized humanitarian organizations or with an international nongovernmental organization.

Skills

• Thorough knowledge of administrative and management principles and practices (including, but not limited to the areas of Human Resources, Finance, Budget, Procurement and Security).• Excellent time management skills and the ability to work under pressure.• Demonstrated ability to act independently and exercise sound judgement.• Advanced leadership skills and proven ability to coach and motivate staff.• Skills in programme formulation, design and research development are an asset.• Proven ability to translate requirements into workable solutions.

WHO Competencies

Teamwork

Respecting and promoting individual and cultural differences

Communication

Ensuring the effective use of resources

Creating an empowering and motivating environment

Use of Language Skills

Essential: Expert knowledge of English. Expert knowledge of Portuguese.

Desirable: Intermediate knowledge of French.

REMUNERATION

WHO salaries for staff in the Professional category are calculated in US dollars. The remuneration for the above position comprises an annual base salary starting at USD 56,046 (subject to mandatory deductions for pension contributions and health insurance, as applicable), a variable post adjustment, which reflects the cost of living in a particular duty station, and currently amounts to USD 2284 per month for the duty station indicated above. Other benefits include 30 days of annual leave, allowances for dependent family members, home leave, and an education grant for dependent children.

ADDITIONAL INFORMATION

Staff members separated due to the 2025 Prioritization and Realignment Process will receive special consideration according to the applicable regulatory framework.

This vacancy notice may be used to fill other similar positions at the same grade level.

Only candidates under serious consideration will be contacted.

A written test and/or an asynchronous video assessment may be used as a form of screening.

In the event that your candidature is retained for an interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position. WHO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU)/United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: http://www.whed.net/. Some professional certificates may not appear in the WHED and will require individual review.

According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible.

Any appointment/extension of appointment is subject to WHO Staff Regulations, Staff Rules and eManual.

The Director-General retains the discretion to not make any appointment to this vacancy, to make an appointment at a lower grade, or to make an appointment with a modified job description, including shortening the duration of the appointment.

Staff members in other duty stations are encouraged to apply.

WHO is committed to creating a diverse and inclusive environment of mutual respect. WHO recruits and employs staff regardless of disability status, sex, gender identity, sexual orientation, language, race, marital status, religious, cultural, ethnic and socio-economic backgrounds, or any other personal characteristics.

WHO is committed to achieving gender parity and geographical diversity in its staff. Women, persons with disabilities, and nationals of unrepresented and underrepresented Member States (https://www.who.int/careers/diversity-equity-and-inclusion) are strongly encouraged to apply.

Persons with disabilities may request reasonable accommodations (modifications or adjustments to the application or recruitment process) to support their participation in the application and recruitment process. Please send an email to [email protected] with your full name, the vacancy number you are applying for, and specific details of the accommodation needed in your request.

An impeccable record for integrity and professional ethical standards is essential. WHO prides itself on a workforce that adheres to the highest ethical and professional standards and that is committed to put the WHO Values Charter into practice.

WHO has zero tolerance towards sexual exploitation and abuse (SEA), sexual harassment and other types of abusive conduct (i.e., discrimination, abuse of authority and harassment). All members of the WHO workforce have a role to play in promoting a safe and respectful workplace and should report to WHO any actual or suspected cases of SEA, sexual harassment and other types of abusive conduct. To ensure that individuals with a substantiated history of SEA, sexual harassment or other types of abusive conduct are not hired by the Organization, WHO will conduct a background verification of final candidates.

Mobility is a condition of international professional employment with WHO and an underlying premise of the international civil service. Candidates appointed to a fixed-term position in the International Professional category (Grades P1-D2) are eligible for Geographical Mobility and may be assigned to any activity or duty station of the Organization throughout the world.

WHO also offers wide range of benefits to staff, including parental leave and attractive flexible work arrangements to help promote a healthy work-life balance and to allow all staff members to express and develop their talents fully.

The statutory retirement age for staff appointments is 65 years. For external applicants, only those who are expected to complete the term of appointment will normally be considered.

Please note that WHO's contracts are conditional on members of the workforce confirming that they are vaccinated as required by WHO before undertaking a WHO assignment, except where a medical condition does not allow such vaccination, as certified by the WHO Staff Health and Wellbeing Services (SHW). The successful candidate will be asked to provide relevant evidence related to this condition. A copy of the updated vaccination card must be shared with WHO medical service in the medical clearance process. Please note that certain countries require proof of specific vaccinations for entry or exit. For example, official proof /certification of yellow fever vaccination is required to enter many countries. Country-specific vaccine recommendations can be found on the WHO international travel and Staff Health and Wellbeing website. For vaccination-related queries please directly contact SHW directly at [email protected].

WHO has a smoke-free environment and does not recruit smokers or users of any form of tobacco.

For information on WHO's operations please visit: http://www.who.int.

*For WHO General Service staff who do not meet the minimum educational qualifications, please see e-Manual III.4.1, para 220.

In case the website does not display properly, please retry by: (i) checking that you have the latest version of the browser installed (Chrome, Edge or Firefox); (ii) clearing your browser history and opening the site in a new browser (not a new tab within the same browser); or (iii) retry accessing the website using Mozilla Firefox browser or using another device. Click this link for detailed guidance on completing job applications: Instructions for candidates

Operations Officer - (2604154) Grade: NO-B Contractual Arrangement: Temporary appointment under Staff Rule 420.4 Contract Duration (Years, Months, Days): 12 months Job Posting : Oct 12, 2026, 6:23:51 AM Closing Date : Nov 2, 2026, 5:59:00 PM Primary Location : West Bank and Gaza Strip-Gaza Organization : EM_PSE WHO Representative's Office, Palestine Schedule : Full-time IMPORTANT NOTICE: Please note that the deadline for receipt of applications indicated above reflects your personal device's system settings. OBJECTIVES OF THE PROGRAMME The primary goal of WHO is to support Member States in designing, implementing, monitoring and evaluating national health development plans for:(i) the achievement of national health targets;(ii) contribution to global and regional public health action; and(iii) the development of two-way collaboration that draws on the countries' experience to build a body of public health knowledge that can benefit the rest of the world. DESCRIPTION OF DUTIES Provide information on all aspects of WHO country office operations, including interpreting policies, systems, and procedures, to the head of the WHO office and other staff at the WHO country office, field offices and projects. Supervise operations' staff and teams in delivering the full range of services in budget and finance, human resources, procurement, information and communication technology, security and staff safety, and general administration, in compliance with organizational policies, regulations, and procedures. Provide appropriate solutions, grounded in policy compliance and geared towards responsiveness to business needs. Assist in reviewing, coordinating and assessing the biennial work plans of the division/ unit including the human resources plans. Provide analytical inputs for financial monitoring and monitoring of programme implementation, recommending ways to accelerate implementation. Provide information and advice on financial policies and procedures applicable to the office in conformity with WHO established procedures. REQUIRED QUALIFICATIONS Education Essential: A university degree (bachelors) in a relevant field (such as finance, management, accountancy, economics or business administration). Desirable: Training in business administration or programme management. Experience Essential: A minimum of two years of relevant experience (administrative and managerial service provision, in compliance with related rules and procedures). Desirable: Previous work experience in WHO or other United Nations agency, preferably in General Service/National Professional Officer category. Skills Administrative, financial, and management principles, procedures, and policies of large public-sector organizations. The principles and practices of administration, programme, and project management. Quality assurance and compliance monitoring Implementation of financial budgetary principles Analysis of financial and administrative data Ability to engage with government, UN agencies and other development partners Ability to maintain excellent interpersonal working relations Ability to work with competing priorities under pressure WHO Competencies Teamwork Respecting and promoting individual and cultural differences Communication Producing results Ensuring the effective use of resources Creating an empowering and motivating environment Use of Language Skills Essential: Expert knowledge of English. Expert knowledge of Arabic. Desirable: REMUNERATION Remuneration comprises an annual base salary starting at ILS 302,898 (subject to mandatory deductions for pension contributions and health insurance, as applicable) and 30 days of annual leave. ADDITIONAL INFORMATION Staff members separated due to the 2025 Prioritization and Realignment Process will receive special consideration according to the applicable regulatory framework. This vacancy notice may be used to fill other similar positions at the same grade level. Only candidates under serious consideration will be contacted. A written test and/or an asynchronous video assessment may be used as a form of screening. In the event that your candidature is retained for an interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position. WHO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU)/United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: http://www.whed.net/. Some professional certificates may not appear in the WHED and will require individual review. According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. Any appointment/extension of appointment is subject to WHO Staff Regulations, Staff Rules and eManual. The Director-General retains the discretion to not make any appointment to this vacancy, to make an appointment at a lower grade, or to make an appointment with a modified job description, including shortening the duration of the appointment. WHO is committed to creating a diverse and inclusive environment of mutual respect. WHO recruits and employs staff regardless of disability status, sex, gender identity, sexual orientation, language, race, marital status, religious, cultural, ethnic and socio-economic backgrounds, or any other personal characteristics. WHO is committed to achieving gender parity and geographical diversity in its staff. Women, persons with disabilities, and nationals of unrepresented and underrepresented Member States (https://www.who.int/careers/diversity-equity-and-inclusion) are strongly encouraged to apply. Persons with disabilities may request reasonable accommodations (modifications or adjustments to the application or recruitment process) to support their participation in the application and recruitment process. Please send an email to [email protected] with your full name, the vacancy number you are applying for, and specific details of the accommodation needed in your request. An impeccable record for integrity and professional ethical standards is essential. WHO prides itself on a workforce that adheres to the highest ethical and professional standards and that is committed to put the WHO Values Charter into practice. WHO has zero tolerance towards sexual exploitation and abuse (SEA), sexual harassment and other types of abusive conduct (i.e., discrimination, abuse of authority and harassment). All members of the WHO workforce have a role to play in promoting a safe and respectful workplace and should report to WHO any actual or suspected cases of SEA, sexual harassment and other types of abusive conduct. To ensure that individuals with a substantiated history of SEA, sexual harassment or other types of abusive conduct are not hired by the Organization, WHO will conduct a background verification of final candidates. WHO has a smoke-free environment and does not recruit smokers or users of any form of tobacco. For information on WHO's operations please visit: http://www.who.int. WHO also offers wide range of benefits to staff, including parental leave and attractive flexible work arrangements to help promote a healthy work-life balance and to allow all staff members to express and develop their talents fully. The statutory retirement age for staff appointments is 65 years. For external applicants, only those who are expected to complete the term of appointment will normally be considered. Please note that WHO's contracts are conditional on members of the workforce confirming that they are vaccinated as required by WHO before undertaking a WHO assignment, except where a medical condition does not allow such vaccination, as certified by the WHO Staff Health and Wellbeing Services (SHW). The successful candidate will be asked to provide relevant evidence related to this condition. A copy of the updated vaccination card must be shared with WHO medical service in the medical clearance process. Please note that certain countries require proof of specific vaccinations for entry or exit. For example, official proof /certification of yellow fever vaccination is required to enter many countries. Country-specific vaccine recommendations can be found on the WHO international travel and Staff Health and Wellbeing website. For vaccination-related queries please directly contact SHW directly at [email protected]. This is a National Professional Officer position. Therefore, only applications from nationals of the country where the duty station is located will be accepted. Applicants who are not nationals of this country will not be considered. In case the website does not display properly, please retry by: (i) checking that you have the latest version of the browser installed (Chrome, Edge or Firefox); (ii) clearing your browser history and opening the site in a new browser (not a new tab within the same browser); or (iii) retry accessing the website using Mozilla Firefox browser or using another device. Click this link for detailed guidance on completing job applications: Instructions for candidates

Operations Support Officer - (2604466) Grade: P2 Contractual Arrangement: Fixed-term appointment Contract Duration (Years, Months, Days): 2 years Job Posting : Oct 14, 2026, 9:46:55 PM Closing Date : Nov 6, 2026, 5:59:00 PM Primary Location : Samoa-Apia Organization : WP_WSM Samoa Schedule : Full-time IMPORTANT NOTICE: Please note that the deadline for receipt of applications indicated above reflects your personal device's system settings. .. OBJECTIVES OF THE PROGRAMME In line with the Fourteenth General Programme of Work (GPW14), the WHO Representative office for Samoa, American Samoa, Cook Islands, Niue and Tokelau supports WHO’s overarching goal to promote, provide and protect health and well-being for all people, everywhere. The immediate strategic objective is to ensure the efficient, compliant, and accountable delivery of programme and operational services that enable the effective implementation of WHO-supported health priorities across Samoa and the associated Pacific Island Countries and Territories served by the office. DESCRIPTION OF DUTIES Under the guidance of the Head of the WHO Country Office, the incumbent will oversee the delivery of efficient, effective, and timely operational services for the WHO Country office. This includes the management of financial and human resources management, procurement, ICT, security, and general administrative areas, adhering to organizational policies, regulations, and procedures. The role holder proposes methods and necessary process readjustments which respond to changes in the operating environment, particularly in emergency settings. Summary of assigned duties Provide information to the head of the WHO country office and other staff of the country office and projects on all aspects of country office operations, interpreting policies, systems, and procedures. Supervise staff and teams of operations in delivering the full range of services in budget and finance, human resources, procurement, information and communication technologies, security and staff safety, and general administration, in compliance with organizational policies, regulations, and procedures. Provide appropriate solutions grounded in policy compliance and geared towards responsiveness to business needs. Assist in reviewing, coordinating, and assessing the biennial work plans including the human resources plans. Provide inputs for the operational budget, and support its management and implementation monitoring. Provide advice on financial policies and procedures applicable to the office in conformity with WHO-established procedures. REQUIRED QUALIFICATIONS Education Essential: A university degree (bachelor’s) in finance, management, accountancy, economics, business administration or other similar relevant fields. Desirable: Training in business administration or programme management. WHO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU)/United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: http://www.whed.net/ . Experience Essential: A minimum of two years relevant work experience in the area of administration, supporting implementation of budget and finance, human resources, procurement and/or logistics services. Desirable: Previous work experience in WHO or other United Nations agencies. Relevant international exposure an asset. Skills Experience with administrative, financial, and management principles, procedures, and policies of large public-sector organizations Knowledge of the principles and practices of administration, programme and project management Experience with financial procedures including imprest management Knowledge of quality assurance and compliance monitoring Skills in implementing financial budgetary principles Ability to analyze financial and administrative data Ability to engage with government, UN agencies and other development partners Ability to maintain excellent interpersonal working relations Ability to work with competing priorities under pressure WHO Competencies Teamwork Respecting and promoting individual and cultural differences Communication Moving forward in a changing environment Producing results Enhanced WHO Global Competency Model: who-enhanced-competence.pdf Use of Language Skills Essential: Excellent knowledge of English. REMUNERATION WHO salaries for staff in the Professional category are calculated in US dollars. The remuneration for the above position comprises an annual base salary starting at USD 56,046 (subject to mandatory deductions for pension contributions and health insurance, as applicable), a variable post adjustment, which reflects the cost of living in a particular duty station, and currently amounts to USD 1,742 per month for the duty station indicated above. Other benefits include 30 days of annual leave, allowances for dependent family members, home leave, and an education grant for dependent children. ADDITIONAL INFORMATION Staff members separated due to the 2025 Prioritization and Realignment Process will receive special consideration according to the applicable regulatory framework. This vacancy notice may be used to fill other similar positions at the same grade level. Only candidates under serious consideration will be contacted. A written test and/or an asynchronous video assessment may be used as a form of screening. In the event that your candidature is retained for an interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position. WHO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU)/United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: http://www.whed.net/. Some professional certificates may not appear in the WHED and will require individual review. According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. Any appointment/extension of appointment is subject to WHO Staff Regulations, Staff Rules and eManual. The Director-General retains the discretion to not make any appointment to this vacancy, to make an appointment at a lower grade, or to make an appointment with a modified job description, including shortening the duration of the appointment. Staff members in other duty stations are encouraged to apply. WHO is committed to creating a diverse and inclusive environment of mutual respect. WHO recruits and employs staff regardless of disability status, sex, gender identity, sexual orientation, language, race, marital status, religious, cultural, ethnic and socio-economic backgrounds, or any other personal characteristics. WHO is committed to achieving gender parity and geographical diversity in its staff. Women, persons with disabilities, and nationals of unrepresented and underrepresented Member States (https://www.who.int/careers/diversity-equity-and-inclusion) are strongly encouraged to apply. Persons with disabilities may request reasonable accommodations (modifications or adjustments to the application or recruitment process) to support their participation in the application and recruitment process. Please send an email to [email protected] with your full name, the vacancy number you are applying for, and specific details of the accommodation needed in your request. An impeccable record for integrity and professional ethical standards is essential. WHO prides itself on a workforce that adheres to the highest ethical and professional standards and that is committed to put the WHO Values Charter into practice. WHO has zero tolerance towards sexual exploitation and abuse (SEA), sexual harassment and other types of abusive conduct (i.e., discrimination, abuse of authority and harassment). All members of the WHO workforce have a role to play in promoting a safe and respectful workplace and should report to WHO any actual or suspected cases of SEA, sexual harassment and other types of abusive conduct. To ensure that individuals with a substantiated history of SEA, sexual harassment or other types of abusive conduct are not hired by the Organization, WHO will conduct a background verification of final candidates. Mobility is a condition of international professional employment with WHO and an underlying premise of the international civil service. Candidates appointed to a fixed-term position in the International Professional category (Grades P1-D2) are eligible for Geographical Mobility and may be assigned to any activity or duty station of the Organization throughout the world. WHO also offers wide range of benefits to staff, including parental leave and attractive flexible work arrangements to help promote a healthy work-life balance and to allow all staff members to express and develop their talents fully. The statutory retirement age for staff appointments is 65 years. For external applicants, only those who are expected to complete the term of appointment will normally be considered. Please note that WHO's contracts are conditional on members of the workforce confirming that they are vaccinated as required by WHO before undertaking a WHO assignment, except where a medical condition does not allow such vaccination, as certified by the WHO Staff Health and Wellbeing Services (SHW). The successful candidate will be asked to provide relevant evidence related to this condition. A copy of the updated vaccination card must be shared with WHO medical service in the medical clearance process. Please note that certain countries require proof of specific vaccinations for entry or exit. For example, official proof /certification of yellow fever vaccination is required to enter many countries. Country-specific vaccine recommendations can be found on the WHO international travel and Staff Health and Wellbeing website. For vaccination-related queries please directly contact SHW directly at [email protected]. WHO has a smoke-free environment and does not recruit smokers or users of any form of tobacco. For information on WHO's operations please visit: http://www.who.int. In case the website does not display properly, please retry by: (i) checking that you have the latest version of the browser installed (Chrome, Edge or Firefox); (ii) clearing your browser history and opening the site in a new browser (not a new tab within the same browser); or (iii) retry accessing the website using Mozilla Firefox browser or using another device. Click this link for detailed guidance on completing job applications: Instructions for candidates

OBJECTIVES OF THE PROGRAMME

The objective of the WHO Nepal Country Office is to implement the Country Cooperation Strategy by supporting the Nepal Government in the formulation, implementation and evaluation of national health policies, strategies and plans and developing and managing WHO's technical cooperation programmes at the country level. WHO provides guidance and technical support in organizing the humanitarian health response and in revitalizing the capacity of the health sector to rebuild and recover from emergencies in appropriate and sustainable ways. The Country Office develops collaboration with the Government of Nepal and relevant stakeholders in support of their efforts of achieving national health goals; of ensuring the attainment of universal health coverage and of contributing to global and regional public health action by providing need-based technical assistance in national level policy formulation, setting norms and standards, improving knowledge dissemination and management, monitoring country health situation and building sustainable institutional capacity, to play a greater leadership role in different national level policy and technical forums. Within this framework, the immediate Unit, Administration's objective is to facilitate programme delivery by providing timely managerial and administrative services to programme delivery collaborators, staff and consultants in all aspects of administrative and financial operations including budget and finance, human resources, fellowships, procurement, travel, ticketing and transportation, logistics, building management, safety and security of staff, information technology including GSM operations, telecommunications and Protocol. Furthermore, to provide accurate guidance, information and practices which lead to full compliance and accountability with the Organization's established rules and regulations. This specific position will co-ordinate and deliver a full range of administrative support services in the WCO Nepal office.

DESCRIPTION OF DUTIES

Under the direct supervision of the Operations Specialist and overall guidance of the Head of WHO Nepal, the incumbent will provide overall administrative support services to World Health Organization Country Office, Nepal and assist in management as follows: Supervise the delivery of services and transactions in one or more of the specialized operational areas and sub disciplines as administration. Team management •Manage a team of specialized support staff, or play a lead role in administering the delivery of efficient and effective services and transactions. •Quality assure work products and processes compliant with respective procedures, guidelines, and policies. •Justify and escalate procedural exceptions. •Facilitate the capture and sharing of best practices and continuous learning by the team. • Propose work process improvements for team performance. Advisory •Share technical knowledge on matters relating to core service lines, by briefing clients, staff and partners on, and interpreting, relevant procedures, rules and regulations. •Support consistency in approach and compliance with respective procedures, rules, and regulations. Administration •Undertake delegated certifications and approvals under the applicable accountability framework •Manage the delivery of the respective processes and standard transactions, services, and work products to be aligned with business plans and adhering to rules, regulations, and procedures. •Conduct training in respective area of business operations support for clients and staff. • Identify improved service line processes and procedures for optimal client service, efficiency and effectiveness. Security Support •Disseminate security advisories, SOPs, and briefings to staff and visitors.• Track staff / SSA movements, maintain databases, and process ID cards.• Support UNSMS measures, fire / evacuation plans, and house security assessments.• Draft and file incident reports on staff, offices, or assets. Building Management Support • Oversee daily operations of WHO premises for cleanliness, safety, and functionality. • Coordinate with UNDP / Common Services and update AO. • Manage maintenance, repairs, office moves, and allocation of space/equipment. Travel and Protocol Assistance • Arrange VIP travel, visas, customs, and permits for staff and dependents. • Handle travel bookings, records, and expenditure tracking. • Support driver scheduling and attend protocol-related briefings / trainings. Vehicle Management Assistance • Maintain vehicle / fuel records, logbooks, and safety documentation.• Schedule vehicles and drivers efficiently for official use.• Ensure valid insurance, registrations, and safety kits. • Support safety checks, driver briefings, and training records.

REQUIRED QUALIFICATIONS

Education

Essential: Completion of secondary school education. Training and certification in one or more UN operational service areas or systems

Desirable: University degree in business administration, or related field

Experience

Essential: A minimum of eight years of progressively responsible work experience relevant to the position (administrative support services and transactions in the operational support area)

Desirable: Experience in administrative support positions within WHO or another United Nations agency. Experience in Oracle-based systems or another enterprise resource planning system

Skills

WHO's rules, regulations, support procedures, practices, rules, and regulations in one or more of the following specialized operations' support disciplines, such as:• Procurement support services: oProcuring goods/ services including initiating purchase requisitions, administering tender/ bidding process and supporting supplier management• Proven knowledge of additional, operational service areas with less complex rules and procedures, may be required, i.e. oPrimary support for logistics and transportation administration, inclusive of the warehouses, exemption documents, management of the office vehicles, supervision of drivers, and all related activities. oAdministration of the inventory of supplies and organizational assets oTravel administration, processing requests, visa issuances, flight and hotel bookings, travel claims, and follow up on travel related issues • Brief and explain administrative procedures to other members of staff. •Team management and facilitation skills •Strong interpersonal skills •Flexibility to adapt to competing priorities and work in a fast-paced environment 1. Thorough knowledge of WHO Admin Rules, Regulations and procedures and GSM usage in Admin Modules. 2. Good knowledge of computer applications and software including MS Office applications (specificallyexcel, word and ppt.). 3. Ability to draft reports / correspondence concisely and clearly, etc. 4. Ability to maintain good working relationships.

WHO Competencies

Teamwork

Respecting and promoting individual and cultural differences

Communication

Producing results

Moving forward in a changing environment

Use of Language Skills

Essential: Expert knowledge of English. Expert knowledge of Nepali.

Desirable:

The above language requirements are interchangeable.

REMUNERATION

WHO offers staff in the General Services category an attractive remuneration package, which for the above position includes an annual net base salary starting at NPR 1,947,388 (subject to mandatory deductions for pension contributions and health insurance, as applicable) and 30 days of annual leave.

ADDITIONAL INFORMATION

Staff members separated due to the 2025 Prioritization and Realignment Process will receive special consideration according to the applicable regulatory framework.

This vacancy notice may be used to fill other similar positions at the same grade level.

Only candidates under serious consideration will be contacted.

A written test and/or an asynchronous video assessment may be used as a form of screening.

In the event that your candidature is retained for an interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position. WHO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU)/United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: http://www.whed.net/. Some professional certificates may not appear in the WHED and will require individual review.

According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible.

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The Director-General retains the discretion to not make any appointment to this vacancy, to make an appointment at a lower grade, or to make an appointment with a modified job description, including shortening the duration of the appointment.

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WHO is committed to achieving gender parity and geographical diversity in its staff. Women, persons with disabilities, and nationals of unrepresented and underrepresented Member States (https://www.who.int/careers/diversity-equity-and-inclusion) are strongly encouraged to apply.

Persons with disabilities may request reasonable accommodations (modifications or adjustments to the application or recruitment process) to support their participation in the application and recruitment process. Please send an email to [email protected] with your full name, the vacancy number you are applying for, and specific details of the accommodation needed in your request.

An impeccable record for integrity and professional ethical standards is essential. WHO prides itself on a workforce that adheres to the highest ethical and professional standards and that is committed to put the WHO Values Charter into practice.

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WHO also offers wide range of benefits to staff, including parental leave and attractive flexible work arrangements to help promote a healthy work-life balance and to allow all staff members to express and develop their talents fully.

The statutory retirement age for staff appointments is 65 years. For external applicants, only those who are expected to complete the term of appointment will normally be considered.

Please note that WHO's contracts are conditional on members of the workforce confirming that they are vaccinated as required by WHO before undertaking a WHO assignment, except where a medical condition does not allow such vaccination, as certified by the WHO Staff Health and Wellbeing Services (SHW). The successful candidate will be asked to provide relevant evidence related to this condition. A copy of the updated vaccination card must be shared with WHO medical service in the medical clearance process. Please note that certain countries require proof of specific vaccinations for entry or exit. For example, official proof /certification of yellow fever vaccination is required to enter many countries. Country-specific vaccine recommendations can be found on the WHO international travel and Staff Health and Wellbeing website. For vaccination-related queries please directly contact SHW directly at [email protected].

This post is subject to local recruitment and will be filled by persons recruited in the local commuting area of the duty station.

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JOB SUMMARY   

The Compliance Manager is a member of the Field Compliance Unit and is responsible for overseeing the country-level compliance officers and results of compliance reviews in the country of operation. Compliance Manager manages, provides technical oversight and trains the compliance officers to ensure that compliance work is performed in accordance with the Ethics and Compliance Charter, country work plans, International Medical Corps policies and procedures and Donors' regulations. 

Compliance is an advisory function having an independent status within International Medical Corps. The Compliance Manager shall have dual reporting relationship; an administrative line to the Country Director and a technical line to the Regional Compliance Coordinator or Head of Field Compliance. The Compliance Manager will be appointed by the Country Director on the recommendation of the Regional Compliance Coordinator and/or Head of Field Compliance. The Regional Compliance Coordinator and/or Head of Field Compliance also participate in the Compliance Manager performance appraisal (from the technical aspect) and in decision-making process in case of potential disciplinary measures, including staff dismissal. The Compliance Manager shall have no executive or managerial powers, functions nor duties except those relating to the management of the compliance staff. 

The Compliance Manager promotes and encourages a culture of compliance and ethics throughout International Medical Corps. As applicable to the position, maintains a clear understanding of International Medical Corps' and donor compliance and ethics standards and adheres to those standards. Conducts work with the highest level of integrity. Communicates these values to staff and to partners and requires them to adhere to these values. 

To perform this job successfully, an individual must be able to perform each essential function with or without reasonable accommodation. 

MAIN TASKS AND RESPONSIBILITIES 

Ethics and Compliance Department Overarching Responsibilities 

• Promotes and encourages a culture of compliance throughout the organization. 
• Encourages transparency, communication, and teamwork related to the Ethics and Compliance Charter and its Department objectives. 

Leadership and Management Oversight 

• Manages, provides technical oversight, and guides the country-level compliance staff under their supervision (compliance officers) who conduct compliance reviews in accordance with the agreed country's work plan. 
• Prepares a country work plan, which determines scope, sample size, timing, and frequency of compliance reviews in the country. 
• Assists management to effectively identify, document and mitigate compliance risks associated with program and operations activities. 
• Reviews samples prepared by the compliance officers before compliance review starts. 
• Monitors staff progress; performs quality checks and approves work deliverables performed by the compliance officers as required by the country work plan. 
• Provides guidance and advice to compliance officers as necessary. 
• In the absence of compliance officers, conducts compliance reviews in accordance with the country's work plan. 
• Prepares and timely submits compliance reports with observations and recommendations for technical review to Regional Compliance Coordinator and/or Head of Field Compliance. 
• Timely issues monthly and quarterly reports to country management. 
• Ensures that progress made towards compliance recommendations and agreed action plans is regularly verified. 
• Provides advisory services to country management on improvements and engages with other departments to support improvements in internal controls. 
• Ensures that recordkeeping of compliance reviews kept on shared file is timely, accurate and complete. 
• Participates in recruitment process of the compliance officers. 
• Evaluates performance of the compliance officers. 

Communication 

• Proactively communicates results of compliance reviews and identified gaps with country management and supports corrective measures in real-time to avoid non-compliance. 
• Prepares and provides necessary updates and reports on field compliance work as needed. 
• Conducts regular meetings with compliance officers to discuss work plans, tasks, challenges, and other matters as required. 
• Maintains regular communication with key stakeholders at the country and HQ level as required. 

Capacity building and training 

• Provides on-the-job training and support to the compliance officers. 
• Works with other relevant departments on developing and providing Fraud, Bribery, Conflicts of Interest and other trainings to International Medical Corps staff and partners. 
• Research available sources and remains up to date on relevant trends and activities in the global compliance profession within the NGO community. 

Other responsibilities 

• Suggests changes to the policies and procedures and improvements to the systems. 
• Assists management by remedying any gaps in internal control. 
• Regularly participates in the regional compliance meetings. 
• Assists Compliance Investigations Unit and country management with investigations upon their request and subject to approval of the Regional Compliance Coordinator and/or Head of Field Compliance. 
• Conducts any other tasks assigned by Regional Compliance Coordinator and/or Head of Field Compliance with the aim of supporting or improving the operations of the Field Compliance Unit. 

Compliance and Ethics 

• Promotes and encourages a culture of compliance and ethics throughout International Medical Corps. As applicable to the position, maintains a clear understanding of International Medical Corps' and donor compliance and ethics standards and adheres to those standards. Conducts work with the highest level of integrity. Communicates these standards to staff, if applicable, and to partners and requires them to adhere to these values. 

Perform other duties as assigned. The duties and responsibilities listed in this document are representative of the nature and level of work assigned and not necessarily comprehensive.

JOB SUMMARY: The primary function of the Country Programs Director is to support the Country Director in providing technical oversight to all projects and operational support to the country field sites to the development of programming. As part of the senior leadership team, the Country Programs Director also plays an active role in providing strategic leadership in the development, technical guidance, execution, and evaluation of programs in country. The Country Programs Director will execute the implementation of country programs by ensuring alignment and technical proficient of projects to donor specifications, and coordination with operational support units. S/he is expected to provide development programming that is evidence based, aligned with national protocols, and supports the international community’s strategies to ensure that IMC’s role and mandate in the country are appropriate to the programming context. The Country Program Director will conduct frequent visits to the various program sites to support the field sites.

To perform this job successfully, an individual must be able to perform each essential function with or without reasonable accommodation:

MAIN TASKS AND RESPONSIBILITIES

Program Management
• Manage the programs in ensuring their objectives and achieving impact are met;
• Proactively oversees all projects in country through all components of the project management cycle, identifies needed areas for quality improvement and facilitates communication between technical, Operations and finances leads in country and with global International Medical Corps departments (e.g. technical units, finance, logistics and operations),
• Lead the development of concept notes, project proposals, budgets, and donor reports to expand the program portfolio of the mission
• Lead internal and external project planning and reporting, including annual work planning with IMC country office and field teams including sub award partners
• Provide policy guidance, training and ongoing guidance to the Program Coordinators, Field Site Coordinators and their respective teams.
• Ensure all activities are conducted in a timely, cost and quality effective manner
• Ensure that meetings between all Field Site Coordinators and their respective teams are held on a regular basis
• Ensure both the field offices and field sub-offices are running efficiently, with frequent visits to them
• Review and assist in the maintenance of field site Operating Budgets
• Provide program support and oversight to all project staff and site managers
• Ensure donor compliance in implementation of projects and with donor contract requirements/ reporting deadlines
• Oversee the collection and timely reporting of project data and statistics for all programs (including objective, indicators and outcomes of health programs) according to internal and donor requirements
• Support the selection, recruitment, and training of program staff
• Technically Supervise, orient, monitor, and evaluate program staff of the mission in close collaboration with EPC/Head of base;

Training/ Capacity Building
• Determine training needs for Program staff and facilitate the participation of these staff in necessary trainings in order to build capacity and increase job responsibilities
• Advocate and plan for professional development for Program staff
• Guide and support curriculum development and training program for staff and local NGO partners, if any

Working Relationship
• Maintain regular communication with Country Director, other Senior Leadership Team members and Field senior staffs to ensure program activities and objectives are achieved
• Work with Country Director, Logistics, and Finance to ensure the coordination of timely delivery of program supplies and expenses are within budget
• Maintain working relationship with the Ministry of Public Health (MoPH), agency health advisors, and relevant clusters and interface with them on a regular basis.
• Ensure there is active coordination between departments at the field level of operations

Monitoring, Evaluation, Accountability and Learning
• Ensure new program proposals adhere to donor requirements and expectations regarding MEAL, demonstrating the country mission’s commitment to quality, accountability, and continual improvement.
• Ensure the allocation of necessary budget and human resources for implementation of MEAL activities across all grants.
• Ensure the implementation of MEAL activities in line with donors’ requirements and IMC’s minimum standards.
• Ensure formal design, implementation, training, and monitoring of community-based feedback and response mechanisms (CBFRM) to capture, monitor, respond to and act on feedback and complaints from communities.
• Ensures findings, lessons, feedback and evidences from the previous project cycles inform future program strategy, planning and design.
• Ensures partner level activities/training pertaining to MEAL are resourced.
• Ensure MEAL staff and findings are incorporated into program review and planning meetings.
• Regularly check on the complaints handling to ensure local guidelines are followed with respect to documentation, referrals, reporting pathways, and feedback loop.
• Ensure effective use and implementation of MEAL minimum standards across program management.
• Provide technical support to MEAL department while developing MEAL strategy for the country mission.
• Ensure Managers at all levels are aware of their roles and responsibilities related to CBFRM staff training and handling feedback/complaints referred by MEAL.

Security
• Collaborate with Security Manager and CD in order to ensure staff and reputation of the organization are safe and secure at all time
• Ensures application and compliance of security protocols and policies

Representation
• Attend coordination meetings relevant to country programs
• Attend sector working group meetings including (but not limited to) health, nutrition, Protection, Food security and Wash
• Represent the organization at any task force meetings, UN coordination meetings, INGO coordination meetings, as appropriate
• Ensure maximum visibility of the organization amongst the INGO/UN community

Perform other duties as assigned. The duties and responsibilities listed in this document are representative of the nature and level of work assigned and not necessarily all inclusive.

JOB SUMMARY: The Senior Specialist, LEARN Emergency Response will oversee International Medical Corps' infectious disease response portfolio under the LEARN project and separate donor funding, and serve as the primary liaison between field-based response teams and donor representatives. Based in Washington, D.C., the position will provide coordination, communication, and operational support to ensure effective implementation of outbreak response activities while maintaining strong donor engagement and compliance.

Working closely with country offices, regional platforms, technical advisors, grants management, monitoring and evaluation teams, and senior leadership, the Senior Specialist will ensure timely information flow, effective decision-making, donor reporting, and alignment of infectious disease response activities within broader LEARN project objectives and International Medical Corps' organizational priorities.

This position plays a critical role in supporting emergency surge operations, monitoring outbreak developments, identifying operational bottlenecks, facilitating cross-functional coordination, and ensuring donor requirements are met through high-quality reporting and communication.

To perform this job successfully, an individual must be able to perform each essential function with or without reasonable accommodation.

MAIN TASKS AND RESPONSIBILITIES

Program Coordination and Response Management

• Serve as the primary focal point for International Medical Corps' infectious disease response activities under the LEARN project.

• Coordinate communication and information sharing between field response teams, regional platforms, headquarters departments, and organizational leadership.

• Monitor outbreak developments and response implementation across affected countries and provide timely analysis and recommendations to leadership.

• Track response priorities, action items, operational challenges, and critical decisions to ensure effective implementation.

• Facilitate coordination among technical, operational, security, logistics, finance, grants, and program quality teams supporting ID response activities.

• Support rapid response scale-up efforts and facilitate surge coordination during outbreak emergencies.

• Identify programmatic and operational risks and work with relevant stakeholders to develop mitigation measures.

• Foster a continuous understanding of the outbreak operating environment and emerging response needs.

Donor Liaison and External Representation

• Coordinate donor communications, updates, briefings, presentations, and response-related meetings.

• Lead preparation for donor engagements by collecting inputs from field teams and cross-functional departments.

• Ensure donor communications accurately reflect operational realities, response achievements, challenges, risks, and funding needs.

• Prepare donor briefing materials, situation updates, presentations, and meeting summaries.

• Support donor visits, virtual briefings, and monitoring activities as required.

• Represent International Medical Corps in external meetings, coordination forums, and technical discussions as delegated by senior leadership.

Reporting, Analysis, and Information Management

• Analyze and synthesize field data, operational updates, epidemiological information, and response metrics from country teams and regional platforms.

• Produce high-quality donor reports, situation reports, briefing papers, executive summaries, and response updates.

• Develop and maintain systems for tracking key response indicators, milestones, risks, and action items.

• Ensure accurate and timely information sharing with internal and external stakeholders.

• Support development of strategic analyses to inform leadership decision-making and response planning.

Proposal Development and Resource Mobilization

• Support the development of emergency funding proposals, modifications, and cost extensions related to ID preparedness and response activities.

• Coordinate inputs from technical, operational, finance, and country teams for proposal development.

• Assist with donor negotiations and funding discussions as requested.

• Ensure proposed activities align with donor requirements, operational realities, and strategic response objectives.

Monitoring, Evaluation, and Learning

• Collaborate with Monitoring, Evaluation, Accountability, and Learning (MEAL) teams to track response performance and outcomes.

• Ensure response data is incorporated into broader LEARN monitoring and reporting frameworks.

• Support learning reviews, after-action reviews, and documentation of best practices and lessons learned.

• Promote evidence-based decision-making through data analysis and performance monitoring.

Cross-Departmental Coordination

• Collaborate with Grants, Finance, Compliance, Security, Human Resources, Logistics, Procurement, Communications, and Program Quality teams to support effective response implementation.

• Facilitate timely review and approval of agreements, budgets, reports, and operational requests related to ID response activities; act as ID response budget manager as assigned by Sr. Leadership.

• Ensure compliance with donor regulations, International Medical Corps policies, and organizational standards.

• Support organizational leadership in addressing complex operational, compliance, and risk management issues.

Knowledge Management and Capacity Strengthening

• Develop tools, templates, guidance documents, and coordination mechanisms to strengthen outbreak response management.

• Support documentation and dissemination of lessons learned and best practices from response operations.

• Contribute to strengthening organizational emergency response systems and preparedness efforts.

Security and Duty of Care

• Support implementation of organizational safety and security policies related to response activities.

• Coordinate with security personnel to monitor operational risks and ensure appropriate follow-up actions.

• Promote staff safety, well-being, and adherence to duty-of-care standards during emergency operations.

Perform other duties as assigned. The duties and responsibilities listed in this document are representative of the nature and level of work assigned and not necessarily comprehensive.

JOB SUMMARY

This position will support International Medical Corps emergency response delivering outpatient clinical care to disaster affected populations.

The primary responsibility of the Manager, Warehouse/Fleet/Asset Emergency Response Team (ERT) is to support the implementation of services in an emergency setting. This role is responsible for implementing warehouse, assets and fleet management processes and related compliance in accordance with International Medical Corps' commitment to improving quality and accountability in humanitarian work and with reference to the Sphere Charter, International Medical Corps Minimum Standards and the NGO Code of Conduct.

To perform this job successfully, an individual must be able to perform each essential function with or without reasonable accommodation.

MAIN TASKS AND RESPONSIBILITIES

• Work with Logistics Coordinator to identify priority areas to improve International Medical Corps preparedness and emergency
• response capacity in the areas of Warehousing, Assets and Fleet management.
• Responsible for the effective implementation of International Medical Corps standard policies, procedures and systems, or Emergency Simplified Procedures, as applicable to Emergency Medical Response preparedness or deployment related to fleet, asset and warehouse management and in compliance with International Medical Corps global standards and applicable donor and host country requirements.
• Responsible for the definition of requirements for fleet of vehicles, including related fuel supply, equipment maintenance and essential spare parts availability for a health facility and base camp in an emergency medical response.
• Responsible for the technical selection of vehicles and establishment of fleet management, ensuring all coordination, movements and planning of vehicles operated by International Medical Corps are properly organized and conducted in accordance to International Medical Corps guidelines, policies and procedures.
• Responsible for monitoring vehicle fuel consumption through implementation of logbooks.
• Responsible for safe set-up of Very High Frequency (VHF) communication equipment in rented/owned vehicles and effective training of drivers on how to operate those.
• Responsible for the conduction of daily / weekly vehicle checks and maintenance operations.
• Allocate vehicles for movement of personnel, patients and cargo.
• Coordinate with program team for the establishment of an effective patient referral system where and when required.
• Coordinate with HR/admin on personnel transportation requirements including airport pickups and drop-offs for all responders.
• Coordinate with program leaders, responsible for the preparation and availability of vehicles in support to program operations.
• Coordinate with security lead to ensure staff using transportation outside of the facility are accounted for at all times.
• Coordination of vehicle usage in support of the deployed unit/s, ensuring security protocols / Standard Operating Procedures (SOP) are maintained for staff safety.
• Work with HR and program leads to schedule shifts for drivers to provide reliable transportation services 24/7, in support of the response operations.
• Responsible for the implementation of appropriate storage conditions for all commodities. Special emphasis must be on medical commodity quality preserving standards by maintaining appropriate storage conditions, including cold chain management, narcotic and psychotropic items and dangerous goods, as per requirements for relevant category of supplies.
• Responsible for the effective tracking of all equipment and supplies related to response including the establishment of a centralized asset tracking system and warehouse management system.
• Responsible for ensuring that every asset and attractive item is logged, issued with unique International Medical Corps asset ID, assigned to custodian and tracked in line with Assets Management Procedures and all assets related transactions or status changes are documented.
• Responsible for the implementation of a reliable and accurate stock management process including documentation, reporting and control system. Ensure it is properly maintained and periodically verified for auditing purposes.
• Responsible for inventory consumption / burn-rate tracking by documenting all dispatches from stock. Identification of over consumption or potential stock-outs that should be brought to management attention to prevent issues that would limit operational timeline and effectiveness.
• Coordinate with procurement lead to ensure adequate stock levels are maintained to maintain operations for the period of the deployment.
• Responsible for the establishment of dynamic and flexible customer-oriented warehouse/program supplies issuance process to meet program teams’ daily re-supply needs

Perform other duties as assigned. The duties and responsibilities listed in this document are representative of the nature and level of work assigned and not necessarily comprehensive.

JOB SUMMARY: A Finance Officer is responsible for maintaining sound financial and accounting systems and controls for the Country office. The role entails performing day to day finance and accounting tasks including, reviewing, and processing payments, filing and document retrieval, providing all transactional financial services, including but not limited to pipeline analysis, preparation of financial reports, payroll, reconciliations, accounts payable and receivable.

To perform this job successfully, an individual must be able to perform each essential function with or without reasonable accommodation.

MAIN TASKS AND RESPONSIBILITIES

• Work on daily program-wide finance and accounting functions including timely recording of transactions, cash management, banking, payroll, inventory, receivables, and payables.

• Implement financial policies to guarantee operational efficiency

• Implement systems for financial operations in the country office and in area program offices in accordance with the International Finance Manual and donor regulations, including systems for cash flow management, budgeting, consolidation of accounting information, internal controls, financial reporting, financial record-keeping, grant management and compliance.

• Contribute to the continuous improvement of financial/ accounting systems, transactional processing, procedures, and processes

• Process incoming invoices and vouchers, ensuring that these are properly approved, stamped, and coded, after being submitted to the Finance Department.

• Review purchase requisitions and procurements steps (offers, bid summary, purchase orders) and collects necessary signatures. Review applicable agreements backup documentation and ensure that necessary signatures are obtained

• Ensure that transactions are complete, accurate and within the time set.

• Review estimated expenses prepared by the program team and make sure all needed supporting documentation is provided. Consolidate and provide input to monthly pipelines and ensure balances and allocations are realistic and match the accounting records.

• Follows up on TM1 system entries monthly with program teams, ensuring budgets and amendments are duly entered and available in the system. Ensure that Variance analysis is reviewed, correct and updated and that monthly pipeline reports are completed and submitted to HQ timely.

• Assist in preparation and planning of budgets and budget amendments.

• Work on preparation of various supporting audit schedules to facilitate annual audit. Provide support for annual audits and designated project audits. Implement audit recommendations and work on resolving audit findings, as applicable

• Prepare internal and external financial reports, ensure that reports are reconciled with accounting records and in line with internal and external policies and rules. This includes, but is not limited to donor financial reports, applicable reports for the submission to government bodies, internal IMC schedules and reports.

• Work on preparation of weekly and monthly cash flow. Plans and requests for cash disbursements.

• Provide support in recording employee salaries and taxes and other tax reporting.

• Responsible for VAT claims.

• Works on in the month closure on a monthly basis, and fiscal year closure in coordination with the finance team

• Updates and reconciles analysis of Accounts Receivables and Accounts Payables monthly. Keeps track on all Accounts Receivable and Accounts Payable balances, addresses all necessary adjustments with the supervisor before month close end.

• Works with the team on accounting entries into Costpoint-Deltek. Ensures there is proper supporting documentation for all payments and other accounting entries. Prepare Monthly Cash on Hand and Bank Reconciliations, and Cash/Bank transaction journals (CTJ/BTJ) in addition to the Average Exchange Rate Calculation

• Assists senior finance staff in the preparation of monthly financial reports and respond to any other finance-related task requested by country office and/or HQ offices e.g., International Finance.

• Ensure stored finance files are listed physically and electronically and are kept up to date.

Perform other duties as assigned. The duties and responsibilities listed in this document are representative of the nature and level of work assigned and not necessarily comprehensive.