Care Manager - £45,000 per annum Location: Plymouth, Devon Salary: £45,000 per annum Job Type: Permanent, Full-Time Are you an experienced Care Manager looking for an exciting opportunity to lead a care service and make a genuine difference? We are recruiting for an ambitious and growing care provider in Plymouth, delivering high-quality, person-centred care and support. Offering a range of services including domiciliary care, complex care and specialist support, the organisation is committed to delivering outstanding outcomes for the people it supports. This is an excellent opportunity for a confident, commercially aware Care Manager to take responsibility for the operational performance, quality and continued growth of the service. The Role As Care Manager, you will play a key role in ensuring the service operates effectively, meets CQC standards and consistently delivers exceptional levels of care.

Key responsibilities include: Overseeing the day-to-day operations of the care service. Ensuring excellent standards of care, safeguarding and CQC compliance. Leading, supporting and developing a dedicated team of care professionals. Identifying opportunities for service growth and new business development. Building strong relationships with local authorities, commissioners, clients and families. Monitoring service performance, staffing, budgets and care quality. Promoting a positive, person-centred culture focused on continuous improvement.

About You We are particularly interested in candidates who have: Proven experience in care management, ideally within domiciliary care or homecare services. Excellent knowledge of CQC regulations, safeguarding and quality standards. NVQ Level 5 in Health & Social Care Leadership and Management, or a willingness to work towards it.

Strong leadership, communication and organisational skills.

Experience managing care teams and delivering high-quality services. Commercial awareness and the ability to support business growth. A genuine passion for delivering outstanding care.

What's on Offer? £45,000 annual salary. An exciting leadership opportunity within a growing care organisation.

The opportunity to influence service quality and operational performance. A supportive and ambitious working environment. The chance to make a real difference to the lives of people receiving care.

Interested? If you're an experienced Care Manager with strong operational skills, excellent knowledge of care standards and a passion for delivering outstanding services, we'd love to hear from you. Apply today to learn more about this exciting Care Manager opportunity in Plymouth.

Coburg Banks Limited is acting as an Employment Agency in relation to this vacancy.

12108– 28-hour Qualified Pharmacy Checking Technician - Permanent contract We are looking to recruit a 28-hour Qualified Checking Technician to work at our 468 branch located at 36-38 Market Place, Heywood, OL10 4NL.

The proposed shift pattern is: Monday 09:00-17:30 (30 minute unpaid lunch break) Tuesday 09:00-17:30 (30 minute unpaid lunch break) Thursday 09:00-13:00 Friday 09:00-17:30 (30 minute unpaid lunch break) As a Qualified Pharmacy Checking Technician you will lead the dispensing activities through dispensing and checking prescription items quickly and accurately. You will also be responsible for ensuring that our high standards of customer care and services are maintained throughout the branch. You must be confident in building customer relationships, establishing their needs, providing friendly advice and excellent product knowledge and services. You must also have the drive and enthusiasm to want to coach others in your branch to do the same. The utmost attention to detail is required in this role along with the ability to work under pressure and to strict deadlines. You must have a passion for Pharmacy, in order to drive the business forward and have great people skills, as this is paramount to your role. Proof of your completion of the Accuracy Checking Course (ACT Qualification) and registration with the GPhC is essential. Here at Cohens we are proud to offer each of our team members with great rewards and benefits. When you join Cohens as a new member of our team, you will automatically gain access to a platform of discounts and savings with other retailers, restaurants, leisure providers. This scheme has been designed with you and our existing team members in mind, to provide all our employees with various rewards and benefits to Get Fit, Save Money and Feel Great. The successful candidate must have great people skills as this is paramount to your role. You will be required to work as part of a well-established team and ensure our customers receive a high standard of service. If successful, additional benefits for you could include: Discretionary bonus scheme EAP Provided by BUPA 4 weeks' paid holiday, plus statutory holidays, which increase with service. (pro-rata for part time employees) Pension contributions Staff discount Regulatory training where required Free uniform If you think this role is right for you, please apply, we would love to have you as part of the Cohens Family. We are passionate about equal opportunities and welcome a broad diversity of talent to apply. Please note the Cohens Group reserves the right to cease any advertising prior to the published closing date for a role that receives a high number of applications.

We are seeking a dedicated and experienced Client Care Manager to join an award- winning domiciliary care provider. This role is pivotal to the organisation and ensures the delivery of exceptional, person-centred care services to new and existing clients across a designated region. The Client Care Manager will be the first point of contact for clients, conducting assessments and developing tailored care plans.

The role is offered with flexible working and is based at the company's offices near Kingston. The Client Care Manager will closely with clients' families, providing support through professional advice and listening to their concerns and needs. Collaboration with healthcare professionals and social care teams will be a key part of the role in ensuring the highest standards of care and compliance with CQC regulations.

Role responsibilities: Conduct comprehensive initial assessments for new clients, including risk assessments and home environment checks. Develop individualised care plans and MAR charts, ensuring care is person-centred, in date and compliant with regulatory requirements. Carry out regular service reviews to ensure client needs are continually met and adapt care plans as needed. Ensure all care delivered is fully compliant with standards and internal policies. Act as the primary liaison with social services, GPs, hospitals, pharmacies, community nurses; including the management of hospital discharges, collaborating with multi-disciplinary teams and coordinating on-going care plans. Maintain accurate and timely documentation of all assessments, plans, reviews, and communication records. Respond to changes in client conditions or family concerns, ensuring appropriate escalation and action. Key skills • Proven experience within a domiciliary, community or other care provider setting. • Strong knowledge of person-centred care planning and risk assessment. • Excellent understanding of CQC regulations and best practice in care provision. • Proficient with Microsoft Office suite. • Outstanding people skills with empathetic approach. • Ability to build trust and rapport with clients and families. • Excellent communication skills, both written and verbal. • Strong organisational and time-management abilities. • Full UK driving licence with access to own vehicle. This is a fantastic opportunity to join a supportive and inclusive working environment where you will benefit from ongoing training and professional development opportunities. The role is offered with a salary of up to £36,000, pension and 20 days holiday plus bank holidays

This expanding business are looking for an ambitious, experienced Field Care Supervisor to join them as they continue to grow their services across Ringwood or New Milton and the surrounding areas. About the role Our client is seeking a motivated, organised and experienced Field Care Supervisor to support the delivery of safe, effective, compliant and person-centred care across their home care service. You will play a key role in assessing clients, reviewing care plans, monitoring care quality, supporting and developing staff, and ensuring compliance with regulatory standards.

Working closely with the Care Team Manager, Registered Manager and Care Coordinator, you will provide practical, field-based support to clients and care staff while helping to maintain and improve our home care service quality. The role involves regular travel to clients' homes across the service area, flexible working and participation in the on-call rota. Key responsibilities as a Field Care Supervisor Client Assessments & Care Planning Conduct initial client assessments, risk assessments, care planning and regular reviews Carry out client reviews, spot checks and observational assessments to monitor care quality Ensure care plans remain person-centred, accurate and responsive to changing needs Identify changes in clients' health, wellbeing or risks and escalate concerns appropriately Support new care package implementations and liaise with clients, families, healthcare professionals and external agencies Staff Supervision & Development Support staff supervisions, appraisals, probation reviews, and competency assessments Mentor, coach and support care staff to maintain high standards of care Assist with staff induction, recruitment, training, and competency sign-off for new starters Identify training needs, support specialist training where appropriate and promote ongoing professional development Contribute to workforce planning and staff development initiatives Quality, Compliance & Safeguarding Promote safeguarding, health and safety, medication management and compliance with relevant regulations and company policies Conduct quality audits, spot checks, and training compliance monitoring Maintain accurate, timely and confidential care records using company systems Respond to safeguarding concerns, incidents, and quality issues, escalating and reporting appropriately Support complex or high-risk visits, inspection preparation, and continuous quality improvement Operational & Administrative Support Support the Care Coordinator with emergency staffing, sickness cover and short-notice rota changes Respond to emergencies and unforeseen operational issues, providing direct care support when required Participate in the on-call rota every two weeks Prepare reports and assist with invoicing, payroll administration, and accurate data management Use care management software, Microsoft Office, and other digital systems effectively Service Improvement Identify opportunities to improve care quality, operational efficiency, induction and training processes Support KPI monitoring, quality improvement projects and service development plans Share feedback and observations from the field to inform management decisions Attend mandatory and role-specific training to maintain professional competence About the rewards: As Field Care Supervisor you will work flexible hours which include participation in the on-call rota and occasional direct care support.

There is on offer: Salary of £29,178 per annum Part of the On-Call Rota every two weeks - remunerated separately 28 days' annual leave per year, including bank holidays Blue Light Discount package Mileage paid at 40p per mile £250 Refer a Friend scheme Company Pension Scheme Essential Requirements Level 3 Diploma/NVQ in Health & Social Care or working towards At least three years' experience in health and social care, including experience at Senior Care Assistant level or above Experience supervising, mentoring, or developing staff Good understanding of person-centred care, safeguarding, medication management, health and safety and relevant care regulations Excellent communication, interpersonal, organisational, and problem-solving skills Ability to work independently and collaboratively, prioritise competing demands and manage multiple tasks Experience maintaining confidential information and accurate documentation Confidence using digital systems and care management software Full driving licence and access to a vehicle for business use Flexibility to meet service needs, including participation in the on-call rota Must live close to either Ringwood or New Milton to apply The Opportunity This is an excellent opportunity for an experienced care professional looking to develop their supervisory career while making a positive difference to our home care service clients, supporting colleagues and helping deliver consistently high standards of care.

How to Apply eRecruitSmart is advertising this role on behalf of the hiring company. By applying, your CV will be reviewed and forwarded to the hiring manager responsible for this vacancy. You must have the right to work and currently reside in the UK, within a reasonable commute of the role.

Only suitable applicants will be contacted. Please ensure your CV includes your full address and contact details, as applications without these cannot be considered. We look forward to receiving your application.

Medical Summariser Hammersmith up to £16 per hour (dependent on experience)

Hours: Full-time (37.5 hours per week)

About the Role Our client, a busy GP practice based in Hammersmith, is seeking an experienced and detail-oriented Medical Summariser to join their team on a maternity cover basis. This is an excellent opportunity for someone with strong clinical knowledge and experience using SystmOne to contribute to their patient care services. You will be responsible for reviewing and summarising patient medical records, ensuring accurate coding and documentation to maintain high standards of patient information management.

Key Responsibilities Review and summarise incoming patient medical records to a high standard within agreed timescales Extract and code relevant clinical information using SNOMED CT codes (and Read codes/CTV3 where applicable) Produce comprehensive electronic summaries using the SystmOne clinical system Maximise Quality and Outcomes Framework (QOF) points through accurate data extraction Ensure all work complies with data protection and confidentiality protocols Work independently and as part of the wider clinical administrative team Essential Requirements Minimum 3 years' experience as a Medical Summariser within a GP practice or healthcare setting Proficiency with SystmOne clinical system Strong understanding of medical terminology and clinical coding (SNOMED CT/Read codes) Excellent attention to detail and organisational skills Valid mandatory training certificates Clean DBS certificate (or willing to obtain one) Full immunisation history (proof will be required) Ability to provide references covering the last 5 years Important Information About References Due to the nature of the practice, our client requires references that cover your last 5 years of employment history . We understand this may not be straightforward for everyone (for example, if you've been in full-time education, taken time out due to Covid-19, or other circumstances), and our client is happy to have a conversation about your individual situation. However, please be aware that thorough reference checks are a mandatory part of their recruitment process.

This post is subject to the Rehabilitation of Offenders Act 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. BSR Health are a Specialist Healthcare Agency. If you are interested in working with us, or have any other questions about this role, please don't hesitate to get in touch

Care Outlook has been providing home care across London and the South East since 2005, and we are still growing. We are looking for a Registered Manager to lead our extra care schemes Beechwood Grove and Cornerstones in Reading. You will run the scheme day to day, hold the CQC registration for the service, and make sure residents get care that is safe and built around them.

What you will be doing: Lead the scheme team, including care coordinators, senior carers and office staff Run the service day to day, covering rotas, care planning, staffing and budget Make sure every resident has a person-centred care plan that reflects their choices and is reviewed regularly Monitor quality through spot checks, medication audits and observations, and act on what they show Recruit, supervise, train and develop your team Report safeguarding concerns without delay and make sure incidents are investigated properly Submit statutory notifications to CQC on time and keep the scheme inspection ready Keep staff files, training records and compliance records complete and up to date Work with commissioners, social workers, health professionals and families Work with your Regional Manager to grow the service and meet agreed targets What we offer: £36,000 a year Company mobile phone 20 days holiday plus bank holidays Ongoing support and professional development The chance to grow a scheme, and grow with us as we expand What we are looking for: Level 5 Diploma in Health and Social Care Leadership and Management, or equivalent, or working towards it At least three years of management experience in domiciliary care, extra care or a similar setting Working knowledge of CQC regulations and the Health and Social Care Act 2008 Willingness to register with CQC as the Registered Manager for this scheme Full UK driving license and access to a car Candidates with previous job titles or experience, including Care Manager, Registered Care Manager, Domiciliary Care Manager, Deputy Care Manager, & Care Service Manager, will also be considered. We look forward to supporting your application.

Deputy Manager When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Deputy Manager About the role: We are currently seeking a dedicated and friendly Deputy Manager to join our team. As the Deputy Manager, you will collaborate closely with the Home Manager to enhance the skills of the care team, drawing on your personal and professional expertise to ensure that our residents receive the necessary support.

Responsibilities of the Deputy Manager include administering medications, assisting with the creation of care plans, and helping staff improve their skills and knowledge in this field. You will also support the care team in honing their practices.

Benefits of working with Runwood Homes: 28 days Paid Holiday Weekly Pay Pension Scheme Blue Light Card and access to various other discounts on travel, restaurants, days out and leisure Employee Assistance Scheme that is also available to immediate family members Comprehensive induction and ongoing training Free DBS Check and uniform Funding and support towards obtaining NVQs Opportunities to progress your career within the company Employee of the Month awards About you: We are looking for a Deputy Manager who has a proven track record of leading a team to provide exceptional care. The ideal candidate will have experience in person-centred care planning and expertise in caring for individuals with dementia. A positive attitude, strong interpersonal skills, and the ability to conduct training sessions for staff are essential qualities for this Deputy Manager role.

About Runwood Homes: Established in 1987, Runwood Homes is a leading provider of residential care, dementia care, and nursing care services, with a portfolio of 55 homes across England. Our commitment to delivering personalised care is at the core of our mission, as we strive to celebrate the lives of each and every one of our residents. At Runwood Homes, we prioritise the professional development of our staff by investing in comprehensive internal, external, and e-training programs at all levels. This dedication to continuous learning and growth ensures that our team is equipped to provide the highest quality of care to our residents. As we look towards the future, our reputation for delivering innovative care for individuals living with dementia continues to flourish. We are dedicated to pushing the boundaries of care excellence and setting new standards in the industry. All appointments are subject to safer recruitment requirements to ensure the safeguarding of adults. All positions will involve appropriate checks and clearances. You can apply for this role by completing our short application form or by visiting the home where one of our team can help you. We reserve the right to close this vacancy early should we receive sufficient applications or successfully recruit a suitable candidate. Early application is therefore encouraged.

Role: Connect To Work IPS Team Manager Salary: £38,682 Contract type: Permanent Working hours: Full Time (37.5 hrs pw)

Location: Leicestershire - Must have a car to travel between sites Standguide is an employee-owned organisation, which means our employees have a voice in the business and a shared interest in its long-term success. Alongside a rewarding role where you can make a genuine difference, we offer: 33 days paid annual leave, including bank holidays, increasing to 38 days after five full years' service An additional paid day off for your birthday Workplace pension scheme Company health plan following successful completion of probation Online GP access Employee Assistance Programme, including counselling and wellbeing support Death in service cover Will-planning support and access to a secure digital vault Cycle to Work scheme Company sick pay, subject to eligibility A broad range of internal training and continuing professional development opportunities Access to employee-owner benefits, subject to eligibility and qualifying service Make a difference through meaningful employment As a Team Manager, you'll lead a small team of Employment Specialists, ensuring they adhere to the Individual Placement and Support (IPS) approach for health service users.

Responsibilities include supervision, training, and caseload management to maintain high-quality service meeting Fidelity standards. You'll assist clients with health support needs in securing sustainable paid employment aligned with their preferences. About Standguide For more than three decades, Standguide has supported individuals and employers across the UK.

We provide employment, skills and support services that help people overcome barriers, develop their potential and move towards sustainable employment. As an employee-owned organisation, we're committed to investing in our people, delivering high-quality services and creating positive outcomes for the communities we support. What you'll do As an IPS Team Manager, you'll: Effectively manage a high-quality service that adheres to the principles of IPS best practice Drive and monitor stakeholder engagement to ensure development of a robust referral pipeline Attend multidisciplinary team meetings, delivering presentations as needed to promote provision Monitor and manage performance of the IPS Employment Specialists – guide them individually on best practice and achieving individual and team job outcome targets Support the design and delivery of in-house staff training and development (including facilitating peer learning and best practice) Coordinate the work of Employment Specialists in a region in relation to building relationships with employers to effectively access the hidden labour market, external agencies and delivery of job seeking groups Spend time getting to know local employers, in order to negotiate job opportunities that meet each individual's strengths, needs, abilities and preferences Arrange/facilitate education and support to employers, as agreed with the individual, which may include negotiating adjustments, return to work strategy and on-going contact with the employer to ensure job retention.

What you'll need We're looking for someone who has: Educated to a degree level or equivalent experience Desirable – trained in IPS approach An understanding of the employment needs, and challenges faced by people who experience health difficulties Experience/understanding of working with people with health support needs, or a similar client group within health, social services, or the voluntary sector Natural ability to build close, trusting, and productive relationships with people Ability to work independently and use initiative to develop and promote a service A full driving licence and access to a vehicle are required. Alternative travel arrangements and reasonable adjustments will be considered where appropriate. Overseas equivalent qualifications will be considered We welcome applications from people with relevant lived experience and recognise the valuable insight this can bring to the role.

Equality and accessibility Standguide is an Equal Opportunities Employer and a Disability Confident Leader. We're committed to equality of opportunity and value the diversity of our employees, applicants and customers. We'll consider reasonable adjustments throughout the recruitment process.

Please contact recruitment @standguide couk if you need the advert or application information in another format or require an adjustment at any stage. All applicants will be assessed fairly against the published criteria for the role. Pre-employment checks Any offer of employment will be subject to satisfactory references, confirmation of the applicant's right to work in the UK and an Enhanced DBS check.

Having a criminal record will not necessarily prevent you from working with us. Any information disclosed will be considered fairly and individually, taking account of its relevance to the role and the circumstances involved. For a copy of the full job description and person specification, please email recruitment @standguide couk

Job Title: Occupational Health and Wellbeing Manager Location : UK Wide Salary: Competitive, car allowance and completion bonus Job Type: Full Time, Fixed Term Contract (6 Months) - Monday to Friday Start Date: Immediate Start Available The Role : DB Cargo UK is currently recruiting for an experienced Occupational Health and Wellbeing Manager to join our People team on a 6-month fixed-term contract with a national remit. Working across our UK network, you will lead and coordinate occupational health and wellbeing provision, ensuring our colleagues have access to a high-quality, proactive and supportive service. You will work closely with senior leaders, operational managers and external providers to shape wellbeing initiatives, support attendance management and drive continuous improvement. This role requires a strong balance of people focus and commercial awareness. We're looking for a leader who can ensure occupational health services deliver both positive colleague outcomes and sustainable business value, while always placing the health, safety and wellbeing of our people at the center of decision making. Regular travel across DB Cargo UK locations will be required.

What will you be doing?

Lead the delivery and continuous improvement of occupational health services across DB Cargo UK. Support the management of occupational health suppliers and monitor service performance. Develop and implement occupational health and wellbeing strategies, policies and initiatives.

Support managers with sickness absence, rehabilitation and return-to-work processes. Provide expert advice on occupational health referrals and case management. Use people and wellbeing data to identify trends, risks and opportunities for improvement.

Manage occupational health and wellbeing budgets, ensuring services deliver quality, value and positive outcomes for colleagues. Ensure compliance with legislation, standards and best practice. Build strong relationships with stakeholders across the business.

Champion a positive wellbeing culture that supports engagement, safety and performance.

Who are we looking for?

Qualified Occupational Health professional. CIPD Level 7 qualified or equivalent. Significant experience in an Occupational Health or Wellbeing leadership role. Strong stakeholder, supplier and contract management skills.

Experience supporting absence management and wellbeing programmes. Commercially minded, with the ability to balance operational needs, colleague wellbeing and service effectiveness. Excellent communication, influencing and analytical skills.

Experience within rail, transport, logistics or another safety-critical environment would be advantageous. Full UK driving licence and willingness to travel regularly.

What matters to you?

Competitive salary, plus car allowance and completion bonus Monday to Friday working pattern. Enhanced pension scheme. Employee Assistance Programme.

Health and wellbeing support. Access to employee benefits portal and retail discounts. Opportunity to make a meaningful impact across a national workforce.

Work with one of the UK's leading rail freight operators.

Why DB Cargo UK?

At DB Cargo UK, we keep the country moving through safe, sustainable and innovative rail freight solutions. Whether working in operations, engineering, commercial or support functions, our people are at the heart of everything we do. This role offers the opportunity to influence occupational health and wellbeing across a diverse national workforce and help shape a great place to work.

Inclusion & Diversity: DB Cargo UK is committed to creating a diverse and inclusive workplace where everyone feels valued, respected and able to achieve their full potential. Be Part of Something That Matters to You : If you are an experienced Occupational Health professional looking for an opportunity to make a real difference across a national organisation, we would love to hear from you. Apply today and help shape the future of health and wellbeing at DB Cargo UK. Please click APPLY to send your CV for this role.

Candidates with experience of: Occupational Health & Wellbeing Lead, Occupational Health Manager, Health and Wellbeing Manager, Occupational Health Lead, Health and Wellbeing Lead, Workplace Health Manager, Occupational Health Services Manager, Employee Health Manager, People Health & Wellbeing Manager, Health and Wellbeing Business Partner, Occupational Health Business Partner, Health & Wellbeing Manager, may also be considered for this role.

Company Description No better chance, no greater care Genea are world leaders in fertility treatment, providing industry-leading success rates for over 35 years and a passionate commitment to exceptional care for every patient. With over 50 specialists working across Australia, Genea is a growing business constantly innovating to lift the bar and improve outcomes for patients. At the core of our business are our people.

We work hard to create a workplace that is inclusive, engaging and diverse. Genea is a certified Inclusive Employer (24/25) and Family Friendly Certified workplace, and we offer numerous benefits to staff and truly value the contribution of every individual. Job Description We currently have an exciting opportunity for a Risk, Quality and Compliance Manager to join our Sydney CBD team on a full-time basis, covering a 12-month period of maternity leave.

This role leads the development, implementation, and ongoing review of risk management and quality systems and processes on a national basis. Reporting to the CEO, the role is responsible for ensuring compliance, driving a culture of continuous improvement, and overseeing all aspects of risk management, quality assurance, and compliance activities across the organisation, including incident management, complaints handling, and change management. Key Responsibilities Clinical Governance & Risk Framework Oversee clinical governance across the organisation, including leading the coordination and function of the Medical Advisory Committee and Risk, Safety and Quality national meetings.

Lead the development and implementation of a comprehensive risk management and compliance framework for the fertility business, ensuring alignment with industry standards and regulatory obligations. Design and implement effective reporting strategies to monitor, evaluate, and communicate performance against the risk and compliance framework across all levels of the organisation. Champion a proactive risk-aware culture, embedding risk management principles into daily operations, decision-making, and organisational values.

Provide expert advice to executive leaders, managers and clinicians on patient safety, risk management and quality systems. Develop, review and implement policies, procedures and clinical governance frameworks. Manage, respond to, and resolve serious complaints in a timely and effective manner.

Prepare and coordinate responses to regulatory complaints and enquiries received from government bodies. Manage and coordinate relationships with all relevant federal, state, and local accreditation and regulatory bodies, ensuring timely reporting, audit readiness, and ongoing compliance with healthcare and fertility industry requirements. Review and approve the company's consent forms and documentation.

Manage the company's privacy framework, including the assessment and resolution of privacy-related complaints. Support and advise departments across the business on relevant legislation and regulatory requirements. Translate legislative and accreditation requirements into effective policy and practice.

Prepare the company for external audits. Enhance and maintain the operational Quality Management System (QMS), supporting accreditation standards, process consistency, and clinical and operational excellence. Drive continuous improvement initiatives by identifying gaps, analysing incidents or near-misses, and fostering a culture of learning, accountability, and patient safety.

Facilitate education and coaching to build capability in quality improvement, incident management and patient safety. Promote a culture of transparency, learning and continuous improvement across the organisation.

Qualifications To be successful in this role, you will have solid experience working as the Head of Risk in a complex healthcare environment. You will bring strong leadership skills, sound risk and compliance judgment, and a strategic mindset with the ability to partner with the business and support operations. Minimum Requirements Proven experience as a Quality and Risk Manager.

An appropriate tertiary qualification relevant to risk and quality management in the healthcare industry. Strong communication and presentation skills, with experience engaging regulators and senior executives. Strong understanding of either RTAC Code of Practice or the National Safety and Quality Health Service Standards (NSQHS) is desirable.

Demonstrated experience developing risk management frameworks, audit planning, and reporting. Demonstrated understanding of the reporting and compliance requirements of key government and other regulatory bodies. Proven ability to translate legislative and accreditation requirements into effective policy and practice, and to make sound decisions on complex and technical matters.

Strong stakeholder management skills, with an open and proactive approach to understanding, learning, and problem-solving.

Additional Information Our staff tell us it is the people they work with that makes them stay. That, and our exceptional success rates. It is pretty special working for one of Australia's leading Fertility clinics.

And what's in it for you? We know it's important to look after our staff, so Genea offers a number of perks including; Glow - Our online recognition and rewards portal. Access discounts at over 350 retailers as well as accessing recipes, fitness classes and mindfulness sessions Learning and development – Ongoing opportunities for continuous education through Education Days, internal development, conference opportunities and companywide initiatives Certified Family Friendly workplace 2025/26 Genea is committed to providing a workplace that is diverse, equitable and inclusive.

It is important to us that our hiring process is accessible and open to all, we welcome applications from Indigenous Australians, people with disability, people from diverse cultural and linguistic backgrounds, mature age workers and LGBTIQA people. Please contact our recruitment team ( [email protected] ) if we can help with any reasonable adjustments to enable you to participate in the job application process

Position: Team Manager – Supported Living Location: Pitsea, Wickford - Essex Salary: £31,000 per annum Excellent added benefits Hours: Full time Career Makers is working with a well-established care provider to recruit an experienced Team Manager for its supported living services across Pitsea, Wickford. This is an excellent opportunity for an experienced care professional to join a growing team, overseeing service delivery and supporting staff to provide high-quality, person-centred care. The successful candidate will play a key role in maintaining standards, developing staff and ensuring individuals receive the support they need to live as independently as possible.

Benefits as a Team Manager: Pay increase with longevity Life insurance Health and wellbeing support Employee Assistance Programme Structured rota and overtime opportunities Ongoing training and career development Recognition and reward schemes Refer-a-Friend bonus Opportunities for career progression Responsibilities as a Team Manager: Supporting the day-to-day management of supported living services. Leading, supervising and developing teams of Support Workers. Supporting adults with learning disabilities, autism, mental health needs and complex requirements. Ensuring compliance with relevant policies, procedures and regulatory standards. Supporting service development and continuous improvement.

Requirements as a Team Manager: Level 3 qualification in Health and Social Care or equivalent. Previous experience within a health and social care setting.

Experience supporting individuals with complex needs. Full UK driving licence and access to a vehicle. Are you an experienced care professional looking for your next step in management? APPLY NOW to find out more about this opportunity or contact Career Makers today.

Please note: This position does not offer any sponsorship

"At Opal HealthCare, we know that companies don’t succeed, people do." Opal Healthcare is Australia’s largest residential aged care provider, with 138 Care Communities and over 20,000 team members nationwide. Our values of Compassion, Accountability, Respect and Excellence are at the heart of everything we do.

About the role: Based @ Mount Waverley Glades Care Community Hospitality role offering flexible shifts. Permanent & Casual opportunities on offer to suit your lifestyle Work across cleaning and laundry Housekeeping of rooms and common areas of the Care Community Laundering of clothing, linen and other washing Providing excellent customer service to our residents in all areas At Opal HealthCare we are dedicated to our purpose to bring joy to those we care for. In joining Opal, you will have access to a range of benefits including: Work/life balance with flexible work hours – opportunity to work casual or permanent shifts Dedicated mentoring & internal/external career development programs to build and accelerate your career - such as Nurse Graduate programs, Emerging Leadership Programs, Senior Leaders programs and more via our very own Opal Healthcare Academy https://academy.opalhealthcare.com.au/ Sponsored study & training along with Scholarship opportunities of up to $15,000 for further education & training through local & national University, TAFE & RTO partnerships Leave loading: opportunity to withdraw leave Employee Referral Program – earn up to $5,000 in incentives for inviting your friends to work Internal & external training programs National secondment opportunities to diversify your experience Sector leading training, systems & innovation Please note all applicants must be willing to complete a pre-employment medical, police clearance and NDIS worker’s clearance.

Position: Team Manager – Supported Living Location: Ellesmere Port Salary: £38,000 per annum Excellent added benefits Hours: Full time Career Makers is working with a well-established care provider to recruit an experienced Team Manager for its supported living services across the Wirral and Ellesmere Port. This is an excellent opportunity for an experienced care professional to join a growing team, overseeing service delivery and supporting staff to provide high-quality, person-centred care. The successful candidate will play a key role in maintaining standards, developing staff and ensuring individuals receive the support they need to live as independently as possible.

Benefits as a Team Manager: Pay increase with longevity Life insurance Health and wellbeing support Employee Assistance Programme Structured rota and overtime opportunities Ongoing training and career development Recognition and reward schemes Refer-a-Friend bonus Opportunities for career progression Responsibilities as a Team Manager: Supporting the day-to-day management of supported living services. Leading, supervising and developing teams of Support Workers. Supporting adults with learning disabilities, autism, mental health needs and complex requirements. Ensuring compliance with relevant policies, procedures and regulatory standards. Supporting service development and continuous improvement.

Requirements as a Team Manager: Level 3 qualification in Health and Social Care or equivalent. Previous experience within a health and social care setting.

Experience supporting individuals with complex needs. Full UK driving licence and access to a vehicle. Are you an experienced care professional looking for your next step in management? APPLY NOW to find out more about this opportunity or contact Career Makers today.

Please note: This position does not offer any sponsorship

JOB SUMMARY   

The Compliance Manager is a member of the Field Compliance Unit and is responsible for overseeing the country-level compliance officers and results of compliance reviews in the country of operation. Compliance Manager manages, provides technical oversight and trains the compliance officers to ensure that compliance work is performed in accordance with the Ethics and Compliance Charter, country work plans, International Medical Corps policies and procedures and Donors' regulations. 

Compliance is an advisory function having an independent status within International Medical Corps. The Compliance Manager shall have dual reporting relationship; an administrative line to the Country Director and a technical line to the Regional Compliance Coordinator or Head of Field Compliance. The Compliance Manager will be appointed by the Country Director on the recommendation of the Regional Compliance Coordinator and/or Head of Field Compliance. The Regional Compliance Coordinator and/or Head of Field Compliance also participate in the Compliance Manager performance appraisal (from the technical aspect) and in decision-making process in case of potential disciplinary measures, including staff dismissal. The Compliance Manager shall have no executive or managerial powers, functions nor duties except those relating to the management of the compliance staff. 

The Compliance Manager promotes and encourages a culture of compliance and ethics throughout International Medical Corps. As applicable to the position, maintains a clear understanding of International Medical Corps' and donor compliance and ethics standards and adheres to those standards. Conducts work with the highest level of integrity. Communicates these values to staff and to partners and requires them to adhere to these values. 

To perform this job successfully, an individual must be able to perform each essential function with or without reasonable accommodation. 

MAIN TASKS AND RESPONSIBILITIES 

Ethics and Compliance Department Overarching Responsibilities 

• Promotes and encourages a culture of compliance throughout the organization. 
• Encourages transparency, communication, and teamwork related to the Ethics and Compliance Charter and its Department objectives. 

Leadership and Management Oversight 

• Manages, provides technical oversight, and guides the country-level compliance staff under their supervision (compliance officers) who conduct compliance reviews in accordance with the agreed country's work plan. 
• Prepares a country work plan, which determines scope, sample size, timing, and frequency of compliance reviews in the country. 
• Assists management to effectively identify, document and mitigate compliance risks associated with program and operations activities. 
• Reviews samples prepared by the compliance officers before compliance review starts. 
• Monitors staff progress; performs quality checks and approves work deliverables performed by the compliance officers as required by the country work plan. 
• Provides guidance and advice to compliance officers as necessary. 
• In the absence of compliance officers, conducts compliance reviews in accordance with the country's work plan. 
• Prepares and timely submits compliance reports with observations and recommendations for technical review to Regional Compliance Coordinator and/or Head of Field Compliance. 
• Timely issues monthly and quarterly reports to country management. 
• Ensures that progress made towards compliance recommendations and agreed action plans is regularly verified. 
• Provides advisory services to country management on improvements and engages with other departments to support improvements in internal controls. 
• Ensures that recordkeeping of compliance reviews kept on shared file is timely, accurate and complete. 
• Participates in recruitment process of the compliance officers. 
• Evaluates performance of the compliance officers. 

Communication 

• Proactively communicates results of compliance reviews and identified gaps with country management and supports corrective measures in real-time to avoid non-compliance. 
• Prepares and provides necessary updates and reports on field compliance work as needed. 
• Conducts regular meetings with compliance officers to discuss work plans, tasks, challenges, and other matters as required. 
• Maintains regular communication with key stakeholders at the country and HQ level as required. 

Capacity building and training 

• Provides on-the-job training and support to the compliance officers. 
• Works with other relevant departments on developing and providing Fraud, Bribery, Conflicts of Interest and other trainings to International Medical Corps staff and partners. 
• Research available sources and remains up to date on relevant trends and activities in the global compliance profession within the NGO community. 

Other responsibilities 

• Suggests changes to the policies and procedures and improvements to the systems. 
• Assists management by remedying any gaps in internal control. 
• Regularly participates in the regional compliance meetings. 
• Assists Compliance Investigations Unit and country management with investigations upon their request and subject to approval of the Regional Compliance Coordinator and/or Head of Field Compliance. 
• Conducts any other tasks assigned by Regional Compliance Coordinator and/or Head of Field Compliance with the aim of supporting or improving the operations of the Field Compliance Unit. 

Compliance and Ethics 

• Promotes and encourages a culture of compliance and ethics throughout International Medical Corps. As applicable to the position, maintains a clear understanding of International Medical Corps' and donor compliance and ethics standards and adheres to those standards. Conducts work with the highest level of integrity. Communicates these standards to staff, if applicable, and to partners and requires them to adhere to these values. 

Perform other duties as assigned. The duties and responsibilities listed in this document are representative of the nature and level of work assigned and not necessarily comprehensive.

PROGRAM SUMMARY

GUARD America (Global Urgent Activation for Response to Infectious Diseases) is an International Medical Corps-led consortium funded by the U.S. Department of State Bureau of Global Health Security and Diplomacy (GHSD) to support rapid outbreak activation and response, early detection and containment, operational coordination, and stronger national and subnational outbreak-response systems. GUARD is currently supporting the BVD response in DRC, while retaining a broader platform and consortium structure that may support additional country responses as activated.

International Medical Corps is implementing a large and evolving Ebola response in the Democratic Republic of the Congo (DRC), with additional regional and multi-country programming. The response spans multiple projects and funding streams and includes case management through Ebola Treatment Centers and transit/triage structures; surveillance, alert management and community-based surveillance; infection prevention and control (IPC) and WASH; risk communication and community engagement (RCCE); mental health and psychosocial support; and continuity of essential health services. The scale and complexity of the response requires a coordinated M/E approach that harmonizes indicators, tools, data systems and reporting across projects while meeting government, donor and internal requirements.

The Senior Specialist, Monitoring and Evaluation (M/E) - GUARD will provide senior technical M/E leadership and oversight for International Medical Corps' global project team for GUARD. The role will augment, not replace, the existing country M/E team and leadership. The role will also provide targeted M/E support to the GUARD consortium, including management of the results framework and indicator tracking, donor reporting, consolidation of partner results, and coordination with consortium partners on M/E standards and requirements. As GUARD's response remit evolves, the position is expected to transition to a broader multi-country or global GUARD M/E role.

JOB SUMMARY: The role of the Senior Specialist is to support better performance and greater accountability by implementing evidence-based project management at the field level, to guide and improve performance. The Senior Specialist will lead the design of methodologies and tools to ensure the availability of clear and accurate information at the project level. The Senior Specialist also plays a vital role in data management, surveys and quality by designing an M/E system that adheres to the International Medical Corps (IMC) M/E Global Guidelines, the M/E Minimum Standards for Quality, and the guiding M/E policies and procedures, among others. The Senior Specialist, M/E will provide technical support to the project and build capacity in the country mission through strengthening learning and knowledge sharing across the IMC and with the wider humanitarian community.

For this assignment, the Senior Specialist will provide senior technical M/E leadership and oversight for IMC's highly infectious disease responses led by GUARD, providing technical direction to the country M/E team to ensure coherent monitoring, data quality, analysis and reporting across multiple projects and funding streams, while also supporting GUARD consortium-level performance monitoring, reporting and partner M/E coordination.

REPORTING AND WORKING RELATIONSHIPS

• The country-based M/E lead will have a dotted-line reporting relationship to the Senior Specialist, Monitoring and Evaluation, for technical direction and oversight, while keeping their solid-line reporting relationship to country leadership.

• Sets the technical scope, standards, methods, tools and quality expectations for M/E across the Ebola response and GUARD-supported activities. Provides technical guidance, review and capacity building to the country M/E lead and team.

• Country leadership keeps line management of the country M/E team, including day-to-day work assignments, deadlines, performance management, and hiring and separation decisions. The Senior Specialist gives technical input to these processes as appropriate.

• Where GUARD operates in countries with an existing IMC mission, the same model applies. Country M/E leads reports to the Senior Specialist on a dotted line for technical matters, and country leadership keeps solid-line management and operational accountability.

To perform this job successfully, an individual must be able to perform each essential function with or without reasonable accommodation.

MAIN TASKS AND RESPONSIBILITIES

IMC's policies, guidelines, and procedures

• Mainstream the Global M/E Guidelines across all related M/E activities at the field level and ensure the guidance notes for monitoring and evaluation are functional at the field level.

• Apply and adapt existing Global M/E Guidelines, tools, and templates at the relevant stages of the project cycle.

• Actively promote the Prevention of Sexual Exploitation and Abuse (PSEA) standards within IMC and amongst its beneficiaries.

• Contribute to the creation of a positive image and overall credibility of the organization, notably through the application of the Code of Conduct, ethics, values, and standpoint with regards to internal and external actors.

Ebola Response and GUARD M/E Leadership

• Provide senior technical leadership and oversight of M/E for IMC's Ebola response in DRC across multiple projects and funding streams, providing technical direction to the country M/E lead and team to ensure that project-specific requirements are met within a harmonized response-level M/E approach.

• Maintain and strengthen the consolidated Ebola response M/E framework, including harmonization of indicators, definitions, data collection tools, reporting flows and performance tracking across projects and implementation areas.

• Lead routine review of response performance, data quality and indicator achievement, working with program, technical and field teams to identify discrepancies, implementation gaps and required corrective actions and to strengthen the use of data for operational decision-making.

• Coordinate donor and internal M/E deliverables for the Ebola portfolio, including M/E plans, indicator tracking tables, performance reports, data calls and other quantitative reporting requirements, ensuring consistency of results across submissions.

• For GUARD, maintain and update the project results framework/log frame and indicator tracking systems; coordinate consolidation and quality assurance of results reported by IMC and consortium partners; and contribute M/E evidence and analysis to GUARD donor reporting, reviews and planning.

• Provide M/E guidance and capacity strengthening to GUARD consortium partners as required, including clarification of indicator definitions, reporting requirements, data-quality expectations and supporting documentation.

• Ensure that GUARD country-response monitoring is integrated with existing Ebola response systems to the extent feasible, avoiding unnecessary duplication of indicators, tools, databases and reporting processes.

• Coordinate closely with the Information Management/Data Manager, epidemiology staff, country M/E staff, technical leads and relevant HQ technical teams to establish clear responsibilities for data collection, management, analysis and reporting.

• Support adaptation of M/E systems for additional GUARD-supported country responses if activated and be prepared to assume a broader multi-country/global GUARD M/E remit as the program evolves.

Project design and planning

• Lead or support the development and updating of project and response-level results frameworks, theories of change, log frames, M/E plans and indicator tracking tables, including harmonization of indicators across Ebola response projects and GUARD.

• Identify the budget/resources needed for M/E activities of the project.

• Support project planning processes related to M/E aspects (M/E work plan and budget). M/E system

• In coordination with the implementation Team and M/E field Focal Points, establish a reliable participatory M/E framework according to donors' requirements for the project to ensure quality.

• Follow full M/E procedures and operating plans within the project and develop harmonized data collection tools involving the different stakeholders (project team, partners).

• Establish M/E system in line with donors and project requirements and ensure donors' requirements are followed through the project management life cycle.

• Develop and maintain data gathering strategies and clear data and reporting flows across projects, implementation sites and, for GUARD, consortium partners.

• Oversee the collection and timely reporting of data and statistics from the service delivery points.

• Consolidate and reconcile results across technical sectors, projects, geographic areas and relevant implementing partners, ensuring consistency between project-level and response-level reporting.

• Implement DHIS2 where appropriate and applicable, control and manage DHIS2 data entry and management.

• Collaborate with the M/E and DHIS2 teams at HQ to develop and maintain the data management system, including updating, troubleshooting and promptly addressing all problems as they arise

• Lead the implementation of Satellite-based Tracking and Remote Monitoring (STARM) system

• Conduct regular site visits or when required to monitor service provision and ensure data quality.

• Support project team to organize regular review and planning meetings to assess project progress.

• Set project monitoring system for the project (monitoring plan, monitoring tools and strategies) and disseminate all monitoring tools within project.

Data quality management

• Collaborate with technical staff on data quality maintenance and routine monitoring of project.

• Assess the quality of data collected for the indicators and ensure that data pitfalls and issues are mitigated.

• Coordinate routine data quality audits conducted in different sites, compile results at the level of a project, and develop action plans to implement corrective measures.

• Manage tools and methods for assessing data quality and security.

• Ensure ethical practices are followed in the collection and management of all data; informed consent practices are used in all interviews, and privacy risks are mitigated in the storage and transfer of data.

• Identify and locate back-up documentation for reporting against indicators.

• Maintain data at the mission level according to IMC's data protection protocols.

• Work closely with Information Management and epidemiology colleagues to establish interoperable reporting flows and clearly delineated responsibilities for epidemiological/surveillance data, routine program monitoring data, case-management data and donor performance reporting, minimizing parallel data systems and duplicate data collection.

Sampling techniques

• Use proper sampling (probability and non-probability) techniques considering desired power, type of survey or evaluation (e.g., single point or multiple points; baseline vs endline), the objective of the survey or evaluation (e.g., testing for change or getting the point prevalence), and budget limitations.

• Review the sampling approach proposed by an expert/consultant (if applicable).

• Develop the sampling frame and calculate the sample size for surveys, including implementation of donors’ recommendations for the surveys. Qualitative and quantitative techniques:

• Develop and use different qualitative and quantitative methods of data collection, including structured/ semi-structured interviews, key informant interviews, in-depth interviews, group discussions, focus group discussions, and direct observations as an M/E tool.

• Conduct training on quantitative and qualitative techniques for data collection for M/E, project, and interviewers.

• Keeping the social dynamics in mind, manage errors/bias, and strategize to minimize them and to ensure the data collected is representative of populations without power (avoiding over-dependence on community leaders, local authorities, and/or government authorities as primary sources for defining communities' needs and preferences).

• Coordinate the logistics of data collection, data management, and ensure adequate resources are available.

• Develop questionnaires for monitoring purposes and apply the different interview techniques (structured/semi-structured).

• Develop database structures to store and manipulate quantitative data.

• Implement appropriate and recommended survey guidelines

• Conduct regular site visits or when required to monitor and assist partners in the data collection process to ensure data quality.

Mobile and manual data collection

• Determine the appropriate data collection tool based on the purpose, advantages, and disadvantages of mobile data collection techniques.

• Design simple and complex questionnaires using XLS or form builder (Kobo form builder, Ona form builder, etc.)

• Support in installing and configuring mobile data collection tools (ODK collect, Kobo collect, CommCare, etc.) on smartphones or tablets and managing data on mobile servers

• Increase the capacity of other staff in developing XLS forms and setting up mobile data collection.

Data analysis, including use of statistical software

• Apply standard methodologies for the analysis of data to allow for comparison and aggregation across time and different areas.

• Support M/E and the implementation team on conducting statistical analysis, including descriptive (univariate and bivariate data analysis) and inferential analysis using statistical software.

• Perform qualitative textual analysis and develop topical outlines (coding).

• Triangulate findings from several qualitative and quantitative sources.

• Interpret statistical data for use in decision-making and synthesize quantitative and qualitative information for write-up/reports and decision making.

• Support development and maintenance of response dashboards, analytical products and routine performance summaries that integrate programmatic and epidemiological information where appropriate for operational decision-making.

Evaluation design

• Support in developing Terms of Reference (TOR) for internal and external baseline surveys, mid-term evaluations, final evaluations, and frame the different types of study questions such as barrier analysis, market analysis, and Knowledge, Attitudes, and Practices Surveys (KAP).

• Identify the needed resources for evaluation, such as information, expertise, personnel, instruments, and budget.

• Manage the administrative and logistic process of evaluations involving external evaluators.

• Support in training and supervising data gathering of internal performance evaluation and design and synthesize the findings from participative evaluation techniques (actively involving affected communities in the evaluation exercises).

• Support operational and implementation research and other studies using appropriate epidemiological, quantitative, qualitative or mixed methods approaches, in coordination with HQ research, epidemiology and relevant technical teams.

Presenting information

• Write full narrative reports (internal reviews, progress reports, survey reports) and executive summaries.

• Present information and tell the story of the project to multiple audiences and decisionmakers based on the findings from the analysis and monitoring.

• Verify reports' accuracy and presentation of information, including the use of appropriate graphs and tables.

• Disseminate qualitative and quantitative results using the established dashboard or system as per agreed frequency.

• Report and share evaluation findings with stakeholders.

• Generate past performance sheet with updated trend analysis of the key project indicators

Capacity development and training

• Provide coaching/mentoring of staff and on-the-job training to improve the skills of the staff in M/E.

• Provide training and on-the-job learning to project staff and volunteers based on required skills for M/E activities

• Support project staff with additional training and mentoring on routine monitoring procedures and surveillance techniques.

Knowledge management learning:

• Support in developing Knowledge Management and Learning (KML) mechanisms and processes for the project while ensuring these mechanisms are in line with IMC's guidelines.

• Establish basic learning systems and framework that incorporate project studies' findings, lessons learned, achievements and gaps, and develop all the tools required to support learning practices.

• Facilitate review and lessons learned exercises, including data collected through assessments, surveys and other participative forms of community engagement and feedback collection.

• Collect and document project Most Significant Change Stories (MSCSs) from direct beneficiaries. Community-based feedback and response mechanism:

• Lead the implementation of methodologies to consult communities on their preferences based on the operational context.

• Contribute to planned and ongoing operational research, implementation research, learning and other evidence-generation initiatives related to Ebola and broader outbreak preparedness and response, in coordination with technical, epidemiology, research and program teams. This may include contributing to study design and protocols, development of data collection approaches and tools, data quality and analysis, interpretation of findings, documentation of lessons learned, and translation of evidence into program adaptation and learning.

• Support systematic documentation and synthesis of evidence across GUARD activations and the wider Ebola response, including after-action reviews, implementation learning, operational lessons and cross-country learning, and support dissemination and uptake of findings as appropriate.

Cross-cutting themes

• Support project staff to mainstream critical concepts around sex, age, disability protection, and conflict sensitivity by supporting dedicated sex, protection, and conflict sensitivity analyses as may be required by project.

• Integrating the collection of information related to demographic vulnerabilities and contextual risks (sex, age, disability, environment, etc.) into all M/E exercises to provide an evidence base.

• Following up with implementation teams to utilize findings and strengthen activities in line with sex, protection, and conflict-sensitive approaches.

• Coordinate M/E with consortium and implementing partners, including agreement on indicator definitions, reporting timelines, supporting documentation, data-quality expectations and consolidation of partner results; lead relevant M/E coordination meetings and represent IMC as required.

Perform other duties as assigned. The duties and responsibilities listed in this document are representative of the nature and level of work assigned and not necessarily comprehensive.

JOB SUMMARY: The primary function of the Country Programs Director is to support the Country Director in providing technical oversight to all projects and operational support to the country field sites to the development of programming. As part of the senior leadership team, the Country Programs Director also plays an active role in providing strategic leadership in the development, technical guidance, execution, and evaluation of programs in country. The Country Programs Director will execute the implementation of country programs by ensuring alignment and technical proficient of projects to donor specifications, and coordination with operational support units. S/he is expected to provide development programming that is evidence based, aligned with national protocols, and supports the international community’s strategies to ensure that IMC’s role and mandate in the country are appropriate to the programming context. The Country Program Director will conduct frequent visits to the various program sites to support the field sites.

To perform this job successfully, an individual must be able to perform each essential function with or without reasonable accommodation:

MAIN TASKS AND RESPONSIBILITIES

Program Management
• Manage the programs in ensuring their objectives and achieving impact are met;
• Proactively oversees all projects in country through all components of the project management cycle, identifies needed areas for quality improvement and facilitates communication between technical, Operations and finances leads in country and with global International Medical Corps departments (e.g. technical units, finance, logistics and operations),
• Lead the development of concept notes, project proposals, budgets, and donor reports to expand the program portfolio of the mission
• Lead internal and external project planning and reporting, including annual work planning with IMC country office and field teams including sub award partners
• Provide policy guidance, training and ongoing guidance to the Program Coordinators, Field Site Coordinators and their respective teams.
• Ensure all activities are conducted in a timely, cost and quality effective manner
• Ensure that meetings between all Field Site Coordinators and their respective teams are held on a regular basis
• Ensure both the field offices and field sub-offices are running efficiently, with frequent visits to them
• Review and assist in the maintenance of field site Operating Budgets
• Provide program support and oversight to all project staff and site managers
• Ensure donor compliance in implementation of projects and with donor contract requirements/ reporting deadlines
• Oversee the collection and timely reporting of project data and statistics for all programs (including objective, indicators and outcomes of health programs) according to internal and donor requirements
• Support the selection, recruitment, and training of program staff
• Technically Supervise, orient, monitor, and evaluate program staff of the mission in close collaboration with EPC/Head of base;

Training/ Capacity Building
• Determine training needs for Program staff and facilitate the participation of these staff in necessary trainings in order to build capacity and increase job responsibilities
• Advocate and plan for professional development for Program staff
• Guide and support curriculum development and training program for staff and local NGO partners, if any

Working Relationship
• Maintain regular communication with Country Director, other Senior Leadership Team members and Field senior staffs to ensure program activities and objectives are achieved
• Work with Country Director, Logistics, and Finance to ensure the coordination of timely delivery of program supplies and expenses are within budget
• Maintain working relationship with the Ministry of Public Health (MoPH), agency health advisors, and relevant clusters and interface with them on a regular basis.
• Ensure there is active coordination between departments at the field level of operations

Monitoring, Evaluation, Accountability and Learning
• Ensure new program proposals adhere to donor requirements and expectations regarding MEAL, demonstrating the country mission’s commitment to quality, accountability, and continual improvement.
• Ensure the allocation of necessary budget and human resources for implementation of MEAL activities across all grants.
• Ensure the implementation of MEAL activities in line with donors’ requirements and IMC’s minimum standards.
• Ensure formal design, implementation, training, and monitoring of community-based feedback and response mechanisms (CBFRM) to capture, monitor, respond to and act on feedback and complaints from communities.
• Ensures findings, lessons, feedback and evidences from the previous project cycles inform future program strategy, planning and design.
• Ensures partner level activities/training pertaining to MEAL are resourced.
• Ensure MEAL staff and findings are incorporated into program review and planning meetings.
• Regularly check on the complaints handling to ensure local guidelines are followed with respect to documentation, referrals, reporting pathways, and feedback loop.
• Ensure effective use and implementation of MEAL minimum standards across program management.
• Provide technical support to MEAL department while developing MEAL strategy for the country mission.
• Ensure Managers at all levels are aware of their roles and responsibilities related to CBFRM staff training and handling feedback/complaints referred by MEAL.

Security
• Collaborate with Security Manager and CD in order to ensure staff and reputation of the organization are safe and secure at all time
• Ensures application and compliance of security protocols and policies

Representation
• Attend coordination meetings relevant to country programs
• Attend sector working group meetings including (but not limited to) health, nutrition, Protection, Food security and Wash
• Represent the organization at any task force meetings, UN coordination meetings, INGO coordination meetings, as appropriate
• Ensure maximum visibility of the organization amongst the INGO/UN community

Perform other duties as assigned. The duties and responsibilities listed in this document are representative of the nature and level of work assigned and not necessarily all inclusive.

RÉSUMÉ DU POSTE

Le/la responsable de la logistique fournit des services et un soutien logistiques, conformément aux politiques et procédures d'International Medical Corps ainsi qu'aux réglementations des donateurs et du pays hôte. Le/la responsable de la logistique soutient les activités logistiques au niveau du bureau, y compris l'entretien des bâtiments et les achats associés, la gestion des stocks du bureau, la gestion de la flotte et, si nécessaire, les actifs et le support informatique.
Pour mener à bien ce travail, une personne doit être capable de remplir chaque fonction essentielle avec ou sans aménagements raisonnables.

PRINCIPALES TÂCHES ET RESPONSABILITÉS

Gestion du bureau
• Point focal pour toutes les activités logistiques quotidiennes du bureau et leur suivi .
• Soutenir le lancement des demandes d'achat et la collecte des offres pour les achats liés au fonctionnement du bureau (entretien, approvisionnement en carburant, nettoyage, fournitures de bureau, etc.). S'assurer que tous les contrats/commandes sont correctement suivis et renouvelés en temps opportun, si nécessaire, auprès du service des achats.
• Responsable des stocks de fournitures de bureau et des rapports y afférents.
• Assurer la liaison avec le propriétaire de l'installation pour tout entretien et amélioration de l'espace.
• Veiller à ce que le bureau soit correctement entretenu.
• S'assurer que le bureau dispose des équipements de sécurité requis, en étroite collaboration avec le-la responsable de la sûreté et de la sécurité.

Gestion de la flotte
• Aide à compiler les emplois du temps fournis par tous les services sur une base hebdomadaire
• Planifier les déplacements hebdomadaires en conséquence et assigner les plannings aux conducteur(trice)s en conséquence.
• Gère de près les déplacements quotidiens et assure le ravitaillement en carburant en temps opportun des véhicules et des générateurs.
• Prendre en charge l'orientation des conducteur(trice)s , les briefings sur la sûreté et la sécurité.

Informations et technologies
• Fournit un soutien au service informatique, selon les besoins, dans :
• La création de compte pour les nouveaux utilisateurs
• Le dépannage de base
Connecter des appareils
• Rapports logistiques
• Aider à préparer les rapports logistiques comme demandé par le/la directeur(trice)

Gestion des actifs
Le/la responsable de la logistique pourrait être amené(e) à servir de point focal des actifs avec les responsabilités ci-dessous.
• Mettre en œuvre les politiques et procédures de gestion des actifs d’IMC.
• Responsable de la gestion des actifs sur le site de terrain respectif sur la base des procédures de gestion des actifs d’IMC.
• Veiller à ce que chaque actif et article attrayant soit enregistré, émis avec un identifiant d'actif unique d’IMC, attribué au dépositaire et suivi conformément aux procédures de gestion des actifs.
• Documente l’ensemble des transactions ou changements de statut liés aux actifs.
• Fournir un soutien à la direction dans les tâches liées aux actifs.
• Soutenir la direction dans le rapprochement mensuel, sur la base des informations générées par les rapports Cognos automatisés indiquant que tous les actifs achetés ont été enregistrés dans la liste des actifs et que les informations financières sont consignées avec précision par les documents de sauvegarde des bons correspondants.
• S'assurer que tous les actifs/éléments attrayants sous sa responsabilité sont confiés au dépositaire qui est un(e) employé(e) actif(ve).
• Responsable du transfert documenté vers/depuis le dépositaire, en coordination avec les services concernés (par exemple, les RH pour le personnel nouvellement embauché/les licenciements).
• Contrôler régulièrement l'exactitude des informations de la liste des actifs, de leur statut et du dépositaire.
• Signaler à l'équipe de direction tout élément identifié comme manquant/perdu à des fins d’enquête (lorsque les raisons ne sont pas connues).
• Initier les demandes de maintenance des actifs, le cas échéant.
• Introduire une demande d'évaluation et d'élimination des articles inutilisables dès leur signalement.
• Commencer l'évaluation de l'article nécessitant une réparation et en assurer le suivi jusqu'à la réparation.
• S'assurer que l'élimination des articles est approuvée et documentée et que la documentation est partagée avec la direction pour communication ultérieure au bureau logistique.
• Soutenir la direction pour organiser des contrôles ponctuels et un inventaire complet.
• Avant de soumettre la demande d'assurance, examiner la liste des articles y afférents et s'assurer que les demandes sont accompagnées de toutes les pièces justificatives requises.
• Agir au nom du service des actifs lorsque cela est demandé.
• Effectue d'autres activités liées à la gestion des actifs comme indiqué. Prévention de la fraude
• S'engage à prévenir, détecter, signaler et réduire les risques de fraude, conformément aux politiques et procédures d’IMC, aux règles des donateurs et aux lois et réglementations locales.
• Maintient des systèmes de classement précis, avec des enregistrements documentés et vérifiables des transactions d'approvisionnement et des rapports/suivi.

Effectuer les autres tâches qui lui sont confiées. Les fonctions et responsabilités énumérées dans le présent document sont représentatives de la nature et du volume du travail assigné et ne sont pas nécessairement exhaustives.

JOB SUMMARY: The Senior Specialist, LEARN Emergency Response will oversee International Medical Corps' infectious disease response portfolio under the LEARN project and separate donor funding, and serve as the primary liaison between field-based response teams and donor representatives. Based in Washington, D.C., the position will provide coordination, communication, and operational support to ensure effective implementation of outbreak response activities while maintaining strong donor engagement and compliance.

Working closely with country offices, regional platforms, technical advisors, grants management, monitoring and evaluation teams, and senior leadership, the Senior Specialist will ensure timely information flow, effective decision-making, donor reporting, and alignment of infectious disease response activities within broader LEARN project objectives and International Medical Corps' organizational priorities.

This position plays a critical role in supporting emergency surge operations, monitoring outbreak developments, identifying operational bottlenecks, facilitating cross-functional coordination, and ensuring donor requirements are met through high-quality reporting and communication.

To perform this job successfully, an individual must be able to perform each essential function with or without reasonable accommodation.

MAIN TASKS AND RESPONSIBILITIES

Program Coordination and Response Management

• Serve as the primary focal point for International Medical Corps' infectious disease response activities under the LEARN project.

• Coordinate communication and information sharing between field response teams, regional platforms, headquarters departments, and organizational leadership.

• Monitor outbreak developments and response implementation across affected countries and provide timely analysis and recommendations to leadership.

• Track response priorities, action items, operational challenges, and critical decisions to ensure effective implementation.

• Facilitate coordination among technical, operational, security, logistics, finance, grants, and program quality teams supporting ID response activities.

• Support rapid response scale-up efforts and facilitate surge coordination during outbreak emergencies.

• Identify programmatic and operational risks and work with relevant stakeholders to develop mitigation measures.

• Foster a continuous understanding of the outbreak operating environment and emerging response needs.

Donor Liaison and External Representation

• Coordinate donor communications, updates, briefings, presentations, and response-related meetings.

• Lead preparation for donor engagements by collecting inputs from field teams and cross-functional departments.

• Ensure donor communications accurately reflect operational realities, response achievements, challenges, risks, and funding needs.

• Prepare donor briefing materials, situation updates, presentations, and meeting summaries.

• Support donor visits, virtual briefings, and monitoring activities as required.

• Represent International Medical Corps in external meetings, coordination forums, and technical discussions as delegated by senior leadership.

Reporting, Analysis, and Information Management

• Analyze and synthesize field data, operational updates, epidemiological information, and response metrics from country teams and regional platforms.

• Produce high-quality donor reports, situation reports, briefing papers, executive summaries, and response updates.

• Develop and maintain systems for tracking key response indicators, milestones, risks, and action items.

• Ensure accurate and timely information sharing with internal and external stakeholders.

• Support development of strategic analyses to inform leadership decision-making and response planning.

Proposal Development and Resource Mobilization

• Support the development of emergency funding proposals, modifications, and cost extensions related to ID preparedness and response activities.

• Coordinate inputs from technical, operational, finance, and country teams for proposal development.

• Assist with donor negotiations and funding discussions as requested.

• Ensure proposed activities align with donor requirements, operational realities, and strategic response objectives.

Monitoring, Evaluation, and Learning

• Collaborate with Monitoring, Evaluation, Accountability, and Learning (MEAL) teams to track response performance and outcomes.

• Ensure response data is incorporated into broader LEARN monitoring and reporting frameworks.

• Support learning reviews, after-action reviews, and documentation of best practices and lessons learned.

• Promote evidence-based decision-making through data analysis and performance monitoring.

Cross-Departmental Coordination

• Collaborate with Grants, Finance, Compliance, Security, Human Resources, Logistics, Procurement, Communications, and Program Quality teams to support effective response implementation.

• Facilitate timely review and approval of agreements, budgets, reports, and operational requests related to ID response activities; act as ID response budget manager as assigned by Sr. Leadership.

• Ensure compliance with donor regulations, International Medical Corps policies, and organizational standards.

• Support organizational leadership in addressing complex operational, compliance, and risk management issues.

Knowledge Management and Capacity Strengthening

• Develop tools, templates, guidance documents, and coordination mechanisms to strengthen outbreak response management.

• Support documentation and dissemination of lessons learned and best practices from response operations.

• Contribute to strengthening organizational emergency response systems and preparedness efforts.

Security and Duty of Care

• Support implementation of organizational safety and security policies related to response activities.

• Coordinate with security personnel to monitor operational risks and ensure appropriate follow-up actions.

• Promote staff safety, well-being, and adherence to duty-of-care standards during emergency operations.

Perform other duties as assigned. The duties and responsibilities listed in this document are representative of the nature and level of work assigned and not necessarily comprehensive.

JOB SUMMARY

This position will support International Medical Corps emergency response delivering outpatient clinical care to disaster affected populations.

The primary responsibility of the Manager, Warehouse/Fleet/Asset Emergency Response Team (ERT) is to support the implementation of services in an emergency setting. This role is responsible for implementing warehouse, assets and fleet management processes and related compliance in accordance with International Medical Corps' commitment to improving quality and accountability in humanitarian work and with reference to the Sphere Charter, International Medical Corps Minimum Standards and the NGO Code of Conduct.

To perform this job successfully, an individual must be able to perform each essential function with or without reasonable accommodation.

MAIN TASKS AND RESPONSIBILITIES

• Work with Logistics Coordinator to identify priority areas to improve International Medical Corps preparedness and emergency
• response capacity in the areas of Warehousing, Assets and Fleet management.
• Responsible for the effective implementation of International Medical Corps standard policies, procedures and systems, or Emergency Simplified Procedures, as applicable to Emergency Medical Response preparedness or deployment related to fleet, asset and warehouse management and in compliance with International Medical Corps global standards and applicable donor and host country requirements.
• Responsible for the definition of requirements for fleet of vehicles, including related fuel supply, equipment maintenance and essential spare parts availability for a health facility and base camp in an emergency medical response.
• Responsible for the technical selection of vehicles and establishment of fleet management, ensuring all coordination, movements and planning of vehicles operated by International Medical Corps are properly organized and conducted in accordance to International Medical Corps guidelines, policies and procedures.
• Responsible for monitoring vehicle fuel consumption through implementation of logbooks.
• Responsible for safe set-up of Very High Frequency (VHF) communication equipment in rented/owned vehicles and effective training of drivers on how to operate those.
• Responsible for the conduction of daily / weekly vehicle checks and maintenance operations.
• Allocate vehicles for movement of personnel, patients and cargo.
• Coordinate with program team for the establishment of an effective patient referral system where and when required.
• Coordinate with HR/admin on personnel transportation requirements including airport pickups and drop-offs for all responders.
• Coordinate with program leaders, responsible for the preparation and availability of vehicles in support to program operations.
• Coordinate with security lead to ensure staff using transportation outside of the facility are accounted for at all times.
• Coordination of vehicle usage in support of the deployed unit/s, ensuring security protocols / Standard Operating Procedures (SOP) are maintained for staff safety.
• Work with HR and program leads to schedule shifts for drivers to provide reliable transportation services 24/7, in support of the response operations.
• Responsible for the implementation of appropriate storage conditions for all commodities. Special emphasis must be on medical commodity quality preserving standards by maintaining appropriate storage conditions, including cold chain management, narcotic and psychotropic items and dangerous goods, as per requirements for relevant category of supplies.
• Responsible for the effective tracking of all equipment and supplies related to response including the establishment of a centralized asset tracking system and warehouse management system.
• Responsible for ensuring that every asset and attractive item is logged, issued with unique International Medical Corps asset ID, assigned to custodian and tracked in line with Assets Management Procedures and all assets related transactions or status changes are documented.
• Responsible for the implementation of a reliable and accurate stock management process including documentation, reporting and control system. Ensure it is properly maintained and periodically verified for auditing purposes.
• Responsible for inventory consumption / burn-rate tracking by documenting all dispatches from stock. Identification of over consumption or potential stock-outs that should be brought to management attention to prevent issues that would limit operational timeline and effectiveness.
• Coordinate with procurement lead to ensure adequate stock levels are maintained to maintain operations for the period of the deployment.
• Responsible for the establishment of dynamic and flexible customer-oriented warehouse/program supplies issuance process to meet program teams’ daily re-supply needs

Perform other duties as assigned. The duties and responsibilities listed in this document are representative of the nature and level of work assigned and not necessarily comprehensive.

JOB SUMMARY  

Supports country program team with designated aspects of proposal development, grant management, and overall country mission support.

To perform this job successfully, an individual must be able to perform each essential function with or without reasonable accommodation:

MAIN TASKS AND RESPONSIBILITIES

•    Supports the entire program team with designated aspects of proposal development, grant management, and overall country mission support

•    Serves as the backstop for the country's Program Officers where applicable and as required

•    Maintain country programs filing system 

•    Research and compile information on donors and specific calls for proposals as required

•    Perform other duties as assigned. The duties and responsibilities listed above are representative of the nature and levels of work assigned and are not necessarily all-inclusive. 

Perform other duties as assigned. The duties and responsibilities listed in this document are representative of the nature and level of work assigned and not necessarily all inclusive.

RÉSUMÉ DU POSTE: Le/La Responsable de l'informatique de la santé gère la collecte, l'analyse et l'établissement de rapports sur les données de santé dans l'ensemble des sites de programmes, en veillant à ce que des informations exactes et opportunes soient disponibles pour appuyer la prise de décision programmatique. Travaillant sous la supervision du/de la Responsable principal(e) de l'informatique de la santé, le poste assure la maintenance des systèmes d'information sur la santé, mène des évaluations de la qualité des données et produit des rapports analytiques à l'intention de publics internes et externes. Le/La candidat(e) idéal(e) possède une solide compréhension de la gestion des données de santé et une approche systématique de la qualité des données et de l'établissement de rapports.

Pour mener à bien ce travail, une personne doit être capable de remplir chaque fonction essentielle avec ou sans aménagements raisonnables.

PRINCIPALES TÂCHES ET RESPONSABILITÉS

Gestion des données et établissement de rapports (35%)

• Gérer la collecte, la validation et la consolidation des données de santé provenant de plusieurs sites de programmes.

• Produire des rapports analytiques de routine et ad hoc, des tableaux de bord et des résumés de données à l'usage des programmes et de la direction.

• Tenir à jour les systèmes d'information sur la santé, en veillant à ce que les données soient à jour, exactes et accessibles aux utilisateurs autorisés.

• Élaborer et tenir à jour des outils de collecte de données, des modèles de rapport et des jeux de données de référence.

Évaluation de la qualité des données (30%)

• Mener des évaluations structurées de la qualité des données dans l'ensemble des sites de programmes, en identifiant les erreurs, les lacunes et les incohérences.

• Documenter les constatations relatives à la qualité des données, produire des registres des problèmes et suivre l'avancement de leur résolution avec les équipes de terrain et de programme.

• Fournir des orientations au personnel des sites sur les procédures correctes de collecte des données et d'établissement de rapports.

• Transmettre les problèmes persistants de qualité des données, accompagnés d'une documentation claire et de recommandations, au/à la Responsable principal(e).

Maintenance des systèmes et appui au renforcement des capacités (25%)

• Assurer la maintenance et la mise à jour des systèmes d'information sur la santé, y compris la gestion des utilisateurs, les données de référence et les configurations du système.

• Appuyer l'orientation et la formation de base du personnel de terrain et de programme sur les outils de collecte de données et les systèmes d'établissement de rapports.

• Se coordonner avec les équipes de mise en œuvre et d'appui sur les questions liées aux systèmes et les problèmes de données.

• Contribuer à l'élaboration et à la révision des directives de gestion des données, des procédures opérationnelles standard (POS) et des documents de référence à l'usage des utilisateurs.

Documentation et coordination (10%)

• Tenir à jour des registres organisés des rapports de données, des évaluations de la qualité et de la documentation du système.

• Préparer des notes d'information et des résumés de données pour examen par le/la Responsable principal(e) de l'informatique de la santé.

• Appuyer la coordination des réunions d'examen des données et des cycles d'établissement de rapports inter-équipes.

Effectuer les autres tâches qui lui sont confiées. Les fonctions et responsabilités énumérées dans le présent document sont représentatives de la nature et du volume du travail assigné et ne sont pas nécessairement exhaustives.

RÉSUMÉ DU POSTE: Le/La Responsable de l'informatique de la santé gère la collecte, l'analyse et l'établissement de rapports sur les données de santé dans l'ensemble des sites de programmes, en veillant à ce que des informations exactes et opportunes soient disponibles pour appuyer la prise de décision programmatique. Travaillant sous la supervision du/de la Responsable principal(e) de l'informatique de la santé, le poste assure la maintenance des systèmes d'information sur la santé, mène des évaluations de la qualité des données et produit des rapports analytiques à l'intention de publics internes et externes. Le/La candidat(e) idéal(e) possède une solide compréhension de la gestion des données de santé et une approche systématique de la qualité des données et de l'établissement de rapports.

Pour mener à bien ce travail, une personne doit être capable de remplir chaque fonction essentielle avec ou sans aménagements raisonnables.

PRINCIPALES TÂCHES ET RESPONSABILITÉS

Gestion des données et établissement de rapports (35%)

• Gérer la collecte, la validation et la consolidation des données de santé provenant de plusieurs sites de programmes.

• Produire des rapports analytiques de routine et ad hoc, des tableaux de bord et des résumés de données à l'usage des programmes et de la direction.

• Tenir à jour les systèmes d'information sur la santé, en veillant à ce que les données soient à jour, exactes et accessibles aux utilisateurs autorisés.

• Élaborer et tenir à jour des outils de collecte de données, des modèles de rapport et des jeux de données de référence.

Évaluation de la qualité des données (30%)

• Mener des évaluations structurées de la qualité des données dans l'ensemble des sites de programmes, en identifiant les erreurs, les lacunes et les incohérences.

• Documenter les constatations relatives à la qualité des données, produire des registres des problèmes et suivre l'avancement de leur résolution avec les équipes de terrain et de programme.

• Fournir des orientations au personnel des sites sur les procédures correctes de collecte des données et d'établissement de rapports.

• Transmettre les problèmes persistants de qualité des données, accompagnés d'une documentation claire et de recommandations, au/à la Responsable principal(e).

Maintenance des systèmes et appui au renforcement des capacités (25%)

• Assurer la maintenance et la mise à jour des systèmes d'information sur la santé, y compris la gestion des utilisateurs, les données de référence et les configurations du système.

• Appuyer l'orientation et la formation de base du personnel de terrain et de programme sur les outils de collecte de données et les systèmes d'établissement de rapports.

• Se coordonner avec les équipes de mise en œuvre et d'appui sur les questions liées aux systèmes et les problèmes de données.

• Contribuer à l'élaboration et à la révision des directives de gestion des données, des procédures opérationnelles standard (POS) et des documents de référence à l'usage des utilisateurs.

Documentation et coordination (10%)

• Tenir à jour des registres organisés des rapports de données, des évaluations de la qualité et de la documentation du système.

• Préparer des notes d'information et des résumés de données pour examen par le/la Responsable principal(e) de l'informatique de la santé.

• Appuyer la coordination des réunions d'examen des données et des cycles d'établissement de rapports inter-équipes.

Effectuer les autres tâches qui lui sont confiées. Les fonctions et responsabilités énumérées dans le présent document sont représentatives de la nature et du volume du travail assigné et ne sont pas nécessairement exhaustives.

RÉSUMÉ DU POSTE: Le/La Responsable de l'informatique de la santé gère la collecte, l'analyse et l'établissement de rapports sur les données de santé dans l'ensemble des sites de programmes, en veillant à ce que des informations exactes et opportunes soient disponibles pour appuyer la prise de décision programmatique. Travaillant sous la supervision du/de la Responsable principal(e) de l'informatique de la santé, le poste assure la maintenance des systèmes d'information sur la santé, mène des évaluations de la qualité des données et produit des rapports analytiques à l'intention de publics internes et externes. Le/La candidat(e) idéal(e) possède une solide compréhension de la gestion des données de santé et une approche systématique de la qualité des données et de l'établissement de rapports.

Pour mener à bien ce travail, une personne doit être capable de remplir chaque fonction essentielle avec ou sans aménagements raisonnables.

PRINCIPALES TÂCHES ET RESPONSABILITÉS

Gestion des données et établissement de rapports (35%)

• Gérer la collecte, la validation et la consolidation des données de santé provenant de plusieurs sites de programmes.

• Produire des rapports analytiques de routine et ad hoc, des tableaux de bord et des résumés de données à l'usage des programmes et de la direction.

• Tenir à jour les systèmes d'information sur la santé, en veillant à ce que les données soient à jour, exactes et accessibles aux utilisateurs autorisés.

• Élaborer et tenir à jour des outils de collecte de données, des modèles de rapport et des jeux de données de référence.

Évaluation de la qualité des données (30%)

• Mener des évaluations structurées de la qualité des données dans l'ensemble des sites de programmes, en identifiant les erreurs, les lacunes et les incohérences.

• Documenter les constatations relatives à la qualité des données, produire des registres des problèmes et suivre l'avancement de leur résolution avec les équipes de terrain et de programme.

• Fournir des orientations au personnel des sites sur les procédures correctes de collecte des données et d'établissement de rapports.

• Transmettre les problèmes persistants de qualité des données, accompagnés d'une documentation claire et de recommandations, au/à la Responsable principal(e).

Maintenance des systèmes et appui au renforcement des capacités (25%)

• Assurer la maintenance et la mise à jour des systèmes d'information sur la santé, y compris la gestion des utilisateurs, les données de référence et les configurations du système.

• Appuyer l'orientation et la formation de base du personnel de terrain et de programme sur les outils de collecte de données et les systèmes d'établissement de rapports.

• Se coordonner avec les équipes de mise en œuvre et d'appui sur les questions liées aux systèmes et les problèmes de données.

• Contribuer à l'élaboration et à la révision des directives de gestion des données, des procédures opérationnelles standard (POS) et des documents de référence à l'usage des utilisateurs.

Documentation et coordination (10%)

• Tenir à jour des registres organisés des rapports de données, des évaluations de la qualité et de la documentation du système.

• Préparer des notes d'information et des résumés de données pour examen par le/la Responsable principal(e) de l'informatique de la santé.

• Appuyer la coordination des réunions d'examen des données et des cycles d'établissement de rapports inter-équipes.

Effectuer les autres tâches qui lui sont confiées. Les fonctions et responsabilités énumérées dans le présent document sont représentatives de la nature et du volume du travail assigné et ne sont pas nécessairement exhaustives.

RÉSUMÉ DU POSTE: Le rôle du/de la Responsable du suivi et de l'évaluation (S/E) consiste à mettre en œuvre le plan de travail de S/E et à contribuer à l'atteinte et à l'amélioration de la qualité du programme/projet. Le/la Responsable S/E apportera un soutien en collectant et en gérant les données de résultats et d'effets du programme/projet. Le/la Responsable S/E joue également un rôle clé dans l'analyse des données et la réalisation des activités de S/E sur le terrain. Le/la Responsable S/E apportera un soutien à la fonction de S/E du programme sur le terrain en travaillant étroitement avec le personnel de terrain afin d'assurer la qualité du programme/projet.

Pour mener à bien ce travail, une personne doit être capable de remplir chaque fonction essentielle avec ou sans aménagements raisonnables.

PRINCIPALES TÂCHES ET RESPONSABILITÉS

Politiques, directives et procédures d'IMC

• Intégrer les directives mondiales de S/E dans toutes les activités de S/E connexes au niveau du terrain et veiller à ce que les notes d'orientation en matière de suivi et d'évaluation soient fonctionnelles au niveau du terrain.

• Appliquer et adapter les directives, outils et modèles mondiaux existants en matière de S/E aux étapes pertinentes du cycle de projet.

• Promouvoir activement les normes de prévention de l'exploitation et des abus sexuels (PEAS) au sein d'IMC et auprès de ses bénéficiaires.

• Contribuer à la création d'une image positive et à la crédibilité globale de l'organisation, notamment par l'application du code de conduite, de l'éthique, des valeurs et de la position à l'égard des acteurs internes et externes.

Conception et planification du projet

• Participer aux évaluations des besoins en organisant la formation des enquêteurs sur la méthodologie d'évaluation, les outils, la sélection des répondants, et superviser l'équipe de terrain afin de garantir l'intégrité des données au niveau du terrain.

• Veiller à ce que les activités de S/E soient participatives.

• Soutenir l'élaboration du cadre de résultats et du cadre logique, y compris des indicateurs, pour les projets simples.

Système de S/E

• Veiller à ce que les différentes composantes du système de S/E soient fonctionnelles et pertinentes, et maintenir le tableau de suivi des indicateurs de performance (IPTT) pour suivre les indicateurs de produits, d'effets et d'impact et leur mesure dans les différents secteurs pertinents.

• Soutenir le département de S/E dans le développement de bases de données pour tous les programmes en utilisant les technologies disponibles.

• Organiser et diriger les activités de collecte de données en suivant le flux de collecte de données et de rapports mis en place pour un projet.

• Utiliser des outils pour suivre l'avancement et les obstacles du projet et développer des outils simples de collecte de données basés sur les indicateurs de suivi.

• Maintenir un système de S/E efficace (veiller à ce que les données collectées se traduisent dans le cadre de S/E/IPTT).

• Effectuer des visites de terrain régulières.

• Effectuer des analyses de données périodiques et trianguler les données issues d'autres exercices de S/E.

Gestion de la qualité des données

• Effectuer des audits périodiques de la qualité des données afin d'évaluer la qualité des données collectées pour les indicateurs.

• Atténuer les pièges et problèmes liés aux données et veiller à ce que des stratégies pour des données de qualité soient en place.

• Signaler les problèmes de qualité des données au/à la Gestionnaire/Coordinateur(trice) de S/E.

• Adhérer aux concepts fondamentaux de la qualité des données.

• Effectuer des audits de routine de la qualité des données sur site au niveau communautaire.

• Évaluer la qualité des données collectées pour les indicateurs.

• Assurer une supervision d'appui sur la qualité des données au niveau des établissements et des communautés.

Échantillonnage

• Mettre en œuvre des techniques d'échantillonnage probabiliste et non probabiliste selon le cas, après consultation du/de la gestionnaire.

• Développer un plan d'échantillonnage et réaliser l'échantillonnage en suivant les instructions (gestionnaire, directives).

Techniques qualitatives et quantitatives

• Utiliser différentes méthodes qualitatives et quantitatives de collecte de données, y compris les entretiens structurés/semi-structurés, les entretiens avec des informateurs clés, les entretiens approfondis, les discussions de groupe, les discussions de groupe de référence et les observations directes comme outil de S/E.

• Mener des formations sur les techniques qualitatives de collecte de données pour le personnel de S/E, le personnel du programme et les enquêteurs.

• Développer et utiliser les principaux outils qualitatifs (listes de contrôle d'observation, guide pour les discussions de groupe et les entretiens) à des fins de suivi.

• Appliquer les différentes techniques d'entretien (structuré/semi-structuré) et utiliser des questionnaires appropriés à des fins de suivi, selon le cas.

• Effectuer des visites de site régulières et ponctuelles (lorsque nécessaire) pour surveiller les processus de collecte de données afin d'assurer la qualité des données.

Collecte de données mobile et manuelle

• Déterminer l'outil de collecte de données approprié en fonction de l'objectif, des avantages et des inconvénients des techniques de collecte de données mobile.

• Installer et configurer des outils de collecte de données mobile (OKD Collect, Kobo Collect, ONA Collect, etc.) sur des smartphones ou des tablettes.

• Concevoir un questionnaire simple à l'aide d'un formulaire XLS et configurer les smartphones et tablettes pour la collecte de données mobile.

• Utiliser des smartphones/tablettes pour la collecte de données.

• Former le personnel de S/E et les enquêteurs aux mécanismes et logiciels de collecte de données mobile, et fournir un soutien technique et un dépannage à toutes les étapes de la collecte de données mobile, en veillant à ce que les données soient transférées depuis les appareils mobiles et que les appareils soient stockés en toute sécurité (système d'enregistrement d'entrée/sortie pour les enquêteurs) et en veillant à ce que les appareils soient chargés.

Analyse des données, y compris l'utilisation de logiciels statistiques

• Effectuer le nettoyage des données et garantir leur intégrité avant l'analyse.

• Organiser et superviser la saisie et la consolidation des données.

• Effectuer une analyse descriptive univariée et bivariée des données à l'aide de tableaux croisés dynamiques Excel ou de logiciels statistiques.

• Interpréter les tableaux de fréquence, les tableaux croisés bivariés, la moyenne et la médiane.

Conception de l'évaluation

• Contribuer à la préparation de l'évaluation du projet et faciliter le travail au niveau du terrain.

• Utiliser et superviser des méthodes quantitatives, qualitatives et mixtes de collecte de données dans le cadre de l'évaluation.

Techniques de présentation de l'information

• Communiquer clairement les résultats des activités de suivi et des revues par rapport aux cibles fixées par le projet.

• Compiler les données et les indicateurs au niveau du projet pour l'établissement de rapports de manière claire et concise, en fournissant toutes les informations requises.

• Développer des produits d'information pour partager les résultats de l'analyse des données et du suivi.

• Rédiger des rapports d'évaluations et d'enquêtes.

Gestion des connaissances et apprentissage

• Organiser la documentation des activités, des résultats et des processus de S/E du projet.

• Organiser les données secondaires (sources internes et externes).

Thèmes transversaux

• Suivre le contexte général au moyen de visites de terrain régulières et signaler les problèmes affectant les bénéficiaires et les relations intracommunautaires.

• Veiller à ce que les données collectées soient représentatives de la population et démontrer une compréhension des dynamiques sociales.

• Documenter les besoins des populations cibles, y compris les personnes de sexe, d'âge et de statut de vulnérabilité différents, dans tous les systèmes et activités de S/E.

• Soutenir ou diriger la mise en œuvre d'analyses et d'évaluations de l'impact du sexe sur les résultats, selon les besoins, y compris le renforcement des capacités du personnel sur les outils et protocoles, la collecte de données, l'analyse des données et la rédaction de rapports.

• Veiller à ce que des outils et des systèmes soient en place pour l'apprentissage et la prise de décision concernant les besoins des groupes touchés par la crise, y compris la désagrégation de toutes les données, le développement d'indicateurs transversaux et spécifiques, de questions de recherche spécifiques et de recommandations ciblées dans les rapports.

Effectuer les autres tâches qui lui sont confiées. Les fonctions et responsabilités énumérées dans le présent document sont représentatives de la nature et du volume du travail assigné et ne sont pas nécessairement exhaustives.

JOB SUMMARY: A Finance Officer is responsible for maintaining sound financial and accounting systems and controls for the Country office. The role entails performing day to day finance and accounting tasks including, reviewing, and processing payments, filing and document retrieval, providing all transactional financial services, including but not limited to pipeline analysis, preparation of financial reports, payroll, reconciliations, accounts payable and receivable.

To perform this job successfully, an individual must be able to perform each essential function with or without reasonable accommodation.

MAIN TASKS AND RESPONSIBILITIES

• Work on daily program-wide finance and accounting functions including timely recording of transactions, cash management, banking, payroll, inventory, receivables, and payables.

• Implement financial policies to guarantee operational efficiency

• Implement systems for financial operations in the country office and in area program offices in accordance with the International Finance Manual and donor regulations, including systems for cash flow management, budgeting, consolidation of accounting information, internal controls, financial reporting, financial record-keeping, grant management and compliance.

• Contribute to the continuous improvement of financial/ accounting systems, transactional processing, procedures, and processes

• Process incoming invoices and vouchers, ensuring that these are properly approved, stamped, and coded, after being submitted to the Finance Department.

• Review purchase requisitions and procurements steps (offers, bid summary, purchase orders) and collects necessary signatures. Review applicable agreements backup documentation and ensure that necessary signatures are obtained

• Ensure that transactions are complete, accurate and within the time set.

• Review estimated expenses prepared by the program team and make sure all needed supporting documentation is provided. Consolidate and provide input to monthly pipelines and ensure balances and allocations are realistic and match the accounting records.

• Follows up on TM1 system entries monthly with program teams, ensuring budgets and amendments are duly entered and available in the system. Ensure that Variance analysis is reviewed, correct and updated and that monthly pipeline reports are completed and submitted to HQ timely.

• Assist in preparation and planning of budgets and budget amendments.

• Work on preparation of various supporting audit schedules to facilitate annual audit. Provide support for annual audits and designated project audits. Implement audit recommendations and work on resolving audit findings, as applicable

• Prepare internal and external financial reports, ensure that reports are reconciled with accounting records and in line with internal and external policies and rules. This includes, but is not limited to donor financial reports, applicable reports for the submission to government bodies, internal IMC schedules and reports.

• Work on preparation of weekly and monthly cash flow. Plans and requests for cash disbursements.

• Provide support in recording employee salaries and taxes and other tax reporting.

• Responsible for VAT claims.

• Works on in the month closure on a monthly basis, and fiscal year closure in coordination with the finance team

• Updates and reconciles analysis of Accounts Receivables and Accounts Payables monthly. Keeps track on all Accounts Receivable and Accounts Payable balances, addresses all necessary adjustments with the supervisor before month close end.

• Works with the team on accounting entries into Costpoint-Deltek. Ensures there is proper supporting documentation for all payments and other accounting entries. Prepare Monthly Cash on Hand and Bank Reconciliations, and Cash/Bank transaction journals (CTJ/BTJ) in addition to the Average Exchange Rate Calculation

• Assists senior finance staff in the preparation of monthly financial reports and respond to any other finance-related task requested by country office and/or HQ offices e.g., International Finance.

• Ensure stored finance files are listed physically and electronically and are kept up to date.

Perform other duties as assigned. The duties and responsibilities listed in this document are representative of the nature and level of work assigned and not necessarily comprehensive.